(a) If the pump will not run:
•
Check at least one tap is open
•
Turn the pump isolation switch off and on again
•
Check the battery condition
•
Check the mains isolator switch is on
•
Check the pump isolator switch is on
•
Check the contacts in the plug and socket are clean and making contact
•
Check wiring connections
•
Check fuse (see fuse box)
(b) If the pump cycles on/off with all taps and shower closed:
•
Check for air or water leaks in taps and piping
•
Check that non return valve in socket is free from grit by pushing a suitable blunt object, for example
a ballpoint pen into the socket nipple against the non-return valve holding the valve open to dislodge
trapped grit
•
Recalibrate the system (see calibration section of the installation section)
(c) If pump motor runs steadily and does not stop after 30-40 seconds:
•
Check all connections in pipework
•
Recalibrate the system
Diagnostic Codes
To aid with troubleshooting the LED on the back of the Watermaster® IC has a number of different flash codes as
described in the table below
Watermaster® IC does not require any additional winterizing. For details of how to drain your water system for
winterizing please visit www.whalepumps.com/rv
For installation or serviceable parts advice please contact Whale
®
Customer Support:
Tel: +44 (0)28 9127 0531
Fax: +44 (0)28 9146 6421
Email: [email protected]
www.whalepumps.com
7
10.
TROUBLE SHOOTING
LED
State
Description
Green
Constant On
Tap open, pump running
Green
Fast Flash (< 1 sec)
In Calibration Mode
Green
200ms blink every 5 sec
Calibrated and ready for use
Green
200ms blink every 10 sec
Un-calibrated
Green
200ms blink every 15 sec
Suspended due to dry run need to turn pump switch on and off
Green
200ms blink every 20 sec
Suspended due to low battery voltage, turn pump switch on/off,
need to charge battery
12.
SERVICE SUPPORT DETAILS
11.
WINTERISING
