WELLTEC DHN20, Руководство пользователя

Страница: 50 / 60

www . W elltec . pro 48
Before reporting a bug, check the solutions below.
Problem Possible solutions
Searching for the device during
the first connection
has
failed.
•
Turn off the device, unplug it, wait for a while and
plug it in again.
•
After restarting the dehumidifier, press the
„
WiFi
”
button for 5 seconds until the WiFi icon flashes.
•
Make sure the dehumidifier is near the WiFi router.
•
Check if the password entered for the WiFi network
is correct.
•
Reinstall the application on your phone.
•
Reset the WiFi router.
Cloud registration of the device
has failed.
•
Check if your WiFi network has an active internet
connection.
•
Reset the WiFi router.
Initialization of your device has
failed.
•
Check if the device is properly connected to the
power supply.
•
Check if your WiFi network has an active internet
connection.
•
Reset the WiFi router.
The device is offline.
•
Check if the WiFi network to which the dehumidifier
is connected has an active Internet connection.
•
Check if the device is properly connected to the
power supply.
If the problem cannot be solved, contact the place where you bought the device.