TROUBLE SHOOTING SUGGESTIONS
10
SYMPTOM
POSSIBLE CAUSE
SUGGESTED REMEDY
No power to warmer
Circuit breaker off or tripped
Reset circuit breaker
Unit not plugged in
Make sure unit is plugged in to
power receptacle
Warmer will not heat
Temperature control not set
(Deluxe, SC-7, SC-11)
Set control to desired
temperature
Power switch not ON
(6411S)
Press power switch to ON
Internal damage
Contact you Authorized Wells
Service Agency for repairs
Warmer trips circuit breaker
Wet insulation
Allow to dry or replace insulation
Pan leaking or other internal
damage
Contact your Authorized Wells
Service Agency for repairs
Internal damage
Contact your Authorized Wells
Service Agency for repairs
Warmer used in "dry" mode
(inset) slow to heat; or, used "wet"
with insufficient water in well
Warmer will heat the inset faster
when used in "wet" mode. Allow
to cool, then add 1" of water to
well
(Deluxe and 6411S)
Mineral deposits in well acting
as a insulator
Clean well with delime cleaner.
DO NOT USE ON ALUMINUM
SURFACES!
(SC-7 and SC-11)
Mineral deposits in well acting
as a insulator
Remove deposits with a plastic
scouring pad.
Connected to wrong voltage
Verify supply voltage (must
match voltage on warmer
nameplate)
Too much water in well
Remove water from pan until no
more than 1” of water remains in
well
Warmer slow to heat
There are no user-serviceable components in this appliance.
In all instances of damage or malfunction, contact your Authorized Wells Service Agency for repairs.
004
p/n
3079
32 O
p
M
CT Soup Cookers