12.
Welcare PureAir Desktop Air Purifier
Warranty Information
PRODUCT WARRANTY
Please register your warranty information at: AUS - www.welcare.com.au
NZ – www.jadavey.co.nz
This Welcare PureAir product is warranted to be free of manufacturing defects for 1 year
from the date of purchase*. This warranty is void if the product is modified or altered, is
subject to misuse or abuse, damaged in transit or lack of responsible care, is dropped, if
damage occurs by reason of failure to follow the written instruction booklet, or if product
repairs are carried out without authority from J.A. Davey Pty Ltd.
We will repair, or at our option replace free of charge, any parts necessary to correct material
or workmanship, or replace the entire product and return to you during the period of the
warranty. Otherwise, we will quote for any repair which will be carried out on acceptance of
our quotation. The benefits conferred by this warranty are in addition to all other rights and
remedies in respect of the product, which the consumer has under the trade practices act
and other state or territory laws in Australia and New Zealand.
Our goods come with guarantees that cannot be excluded under Australian and New
Zealand Consumer Law. You are entitled to a replacement or refund for a major failure and
for compensation for any other reasonably foreseeable loss or damage. You are also entitled
to have the goods repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
*Please note the accessories are not covered under warranty.
BEFORE YOU SEND IN YOUR UNIT FOR SERVICE
Before sending in your product for service, please take a few minutes to do the following:
• In your instruction manual, read the troubleshooting section that describes common
errors, their cause and remedies. Product instruction manuals can be downloaded online.
• Contact Welcare customer service. Our staff are trained to assist you with most issues
you may have experienced, without the need to send your product in for service.
PLEASE CALL OUR TOLL FREE NUMBER:
IN AUSTRALIA:
IN NEW ZEALAND:
Free call: 1800 807 464
Free call: 0800 523 583
SENDING IN YOUR UNIT FOR SERVICE
1. Should repair be needed within the warranty period, enclose the cut-off section of the
warranty form and your proof of purchase receipt. Please ensure all relevant details are
completed before sending your unit in for service. Please ensure your contact details are
still current and include a brief description of the problem you are experiencing together
with your purchase receipt.
2. Include the unit with all product components in your package. This is extremely
important, so our repair technicians can make the correct diagnosis with any problems.
3. Please return the product and warranty form at your cost to:
IN AUSTRALIA
J A DAVEY PTY LTD
Welcare Repairs
PO Box 84
Port Melbourne
Victoria, Australia 3207
IN NEW ZEALAND
BV Medical
Welcare Repairs
Unit 7, 110 Mays Road
Onehunga
Auckland, New Zealand 1061
WPA100_Instruction-Manual_A5-working.indd 12
WPA100_Instruction-Manual_A5-working.indd 12
29/7/21 2:48 pm
29/7/21 2:48 pm
