Troubleshooting
1449820000/1.4/04.17
143
The printouts are dirty or spotted
Check the following if the printed marker areas are
dirty or spotted:
•
Have you touched the unprinted marker
areas of the MultiCard/MetalliCard?
Do not touch the unprinted marker area.
•
Are the MultiCards/Is the MetalliCard aligned
correctly?
Check the alignment of the inserted
MultiCard/MetalliCard.
•
Are you using an original Weidmüller ink
cartridge?
Only use original Weidmüller ink cartridges.
The printer may be damaged if you are not using
an original Weidmüller ink cartridge or if you are
using a refilled cartridge.
Opening the ink tank lid during the print
process
Printing is canceled if the ink tank lid is opened
during the printing process.
If you open the lid before the heating unit has
switched on, the printing process will resume as
soon as the lid is closed.
If you open the lid while the heating unit is already
activated, the heating unit will be switched off. The
current MultiCard will be printed and fed out of the
printer without fixation.
A message is displayed on the touch panel.
The filling level of the ink cartridges is set to 'empty'.
The printer automatically starts re-initialization of
the ink tank system (takes up to 2 minutes).
