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APPENDIX C
WARRANTY REGISTRATION
C.1
Warranty Registration Instructions
The equipment used at this site must be registered prior to contacting Wayne for warranty
service. Sites can be pre-registered prior to installation by a Wayne Authorized Service
Organization (ASO) via the on-line registration system OR through completing the Section 1
portion of the form, at the end of this manual, and sending it to Wayne (for non-ASOs). Pre-
registration of a site helps to expedite warranty service in case it is needed. Please allow 2-3
days after receipt of the information for pre-registration. Final registration, which requires all of
the information pertaining to the site including Start-Up date and equipment serial numbers, must
be completed within 7 days of the completion of the Start-Up using the same aforementioned
methods.
The installed date, which identifies the start of the equipment warranty, will be entered as either:
A. The actual date of install provided by the Installing Contractor.
– OR –
B. 30 days from the date of the Pre-Registration.
Regardless of the method used to determine the start date, all Wayne standard warranty terms
and conditions still apply. Fleet equipment is are entitled to one year of full warranty coverage
from the installed date, not to exceed 18 months from the date of shipment from Wayne.
NOTE: Any replacement parts or service must be performed by a Wayne Authorized Service
Organization (ASO). If you are not an ASO, you must call 1-800-926-3737 to get service.
C.2
Warranty Registration Definitions
End User Company Name:
Name of the end user (Company) where the equipment is installed (e.g.
“City of Anytown”, “Big Food Distributing”, etc.
Equipment Location:
Facility name, such as “Anytown Maintenance Facility.”
Address, City, State, Zip Code:
Address of equipment location.
Phone:
Telephone number at the site.
Start-up Date:
Date equipment was commissioned.
Model Number:
Model number of equipment from identification tag on equipment.
Serial Number:
Serial number of equipment from serial number tag on equipment.
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