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14
Troubleshooting
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Bacteria in outlet water
Low or no UV transmittance into the water
Replace lamp
Clean or replace quartz sleeve
Replace prefilter
Confirm the pretreatment is adequate
Confirm the feed water meets the feed water require-
ments within this manual
Biofilm in outlet plumbing
System needs to be sterilized
System not on
Confirm continuous power supply
Low power to lamp
Replace controller
Low UV intensity
Lamp over 1 year old
Replace lamp
Fouled quartz sleeve
Clean or replace quartz sleeve
Fouled prefilter
Replace prefilter
High turbidity in feed water
Confirm the pretreatment is adequate
Confirm the feed water meets the feed water require-
ments within this manual
UV sensor fouled or defective
Clean or replace UV sensor
Low power to lamp
Replace controller
Lamp intensity does not increase with water flow Confirm flow switch is functioning
White or milky colored water Air in water from new prefilter or quartz
sleeve replacement
Flow water through the system until water runs clear
Lamp out alarm ON
Filaments broken in lamp
Replace lamp
Glow cap not illuminated
Lamp not rotated into position for normal
operation
Rotate lamp glow cap so that electrical connections
align with cut out in bracket
Low pressure after system
Clogged prefilter
Replace prefilter
Quartz sleeve nut leaks
Quartz sleeve nut loose
Tighten quartz sleeve nut
O-ring is defective
Replace o-ring
All problem conditions called out within this troubleshooting chart require the disinfection procedure to be conducted after the
corrective action has been completed.
NOTICE
Содержание SmartStream UV WB001
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