© 2010 WaterGroup, Inc.
Rev. 7/10
Part No. 36101291
LIMITED WARRANTY
Subject to the conditions and limitations described below, WaterGroup warrants its Model 12403 Series Reverse Osmosis
Drinking Water Treatment Systems (excluding membrane, cartridge filters and battery), when installed in accordance with
WaterGroup specifications, to be free from defects in materials and workmanship under normal use within the operating
specifications for a period of two (2) years from the date of purchase (with bill of sale) or 2.5 years from product date code,
whichever occurs first. WaterGroup also warrants the Smartap
®
Water Quality Monitor to be free from defects in materials
and workmanship under normal use within the operating specifications for a period of five (5) years from the date of
purchase. This warranty shall apply to the original end-user of the system only.
Other than the membrane, cartridge filters and battery, any part found defective within the terms of this warranty will be
repaired or replaced by WaterGroup. If any part is found defective, WaterGroup also reserves the right to replace the
drinking water appliance with a comparable WaterGroup drinking water system of equal or greater quality. You pay only
freight for repaired or replaced parts from our factory and local dealer charges, including but not limited to labor charges,
travel and transportation expenses and handling fees.
This warranty shall not apply to any part damaged by accident, fire, flood, freezing, Act of God, bacterial attack, membrane
fouling and/or scaling, sediment, misuse, misapplication, neglect, alteration, installation, or operation contrary to our printed
instructions, or by the use of accessories or components which do not meet WaterGroup specifications. If the drinking water
system is altered by anyone other than WaterGroup the warranty shall be void.
ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THE PERIOD SPECIFIED ABOVE FOR
THE PARTS DESCRIBED IN THIS LIMITED WARRANTY.
As a manufacturer, we do not know the characteristics of your water supply. The quality of water supplies may vary
seasonably or over a period of time. Your water usage may vary as well. Water characteristics can also change if the
drinking water appliance is moved to a new location. For these reasons, we assume no liability for the determination of the
proper equipment necessary to meet your requirements, and we do not authorize others to assume such obligation for us.
Further, we assume no liability and extend no warranties, express or implied, for the use of this product with a non-potable
water source or a water source which does not meet the conditions for use as described in this Owners Guide.
WATERGROUP’S OBLIGATIONS UNDER THIS WARRANTY ARE LIMITED TO THE REPAIR OR REPLACEMENT OF
THE FAILED PARTS OF THE DRINKING WATER SYSTEM, AND WE ASSUME NO LIABILITY WHATSOEVER FOR
DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, GENERAL OR OTHER DAMAGES, WHETHER FROM
CORROSION OR OTHER CAUSES.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
Similarly, some states do not allow the exclusion of incidental or consequential damage, so the above limitation or exclusion
may not apply to you. This warranty gives you specific legal rights, and you may have other rights that vary from state to
state.
WaterGroup Inc.
WaterGroup Companies Inc.
193 Osborne Road
Fridley
, MN
U.S.A. 55432
8291 Milliken Ave.
Rachno Cucamonga,
CA
U.S.A. 91730
580 Park Street
Regina
, SK
Canada, S4N 5A9
265 Industrial Road
Cambridge
, ON
Canada N3H 5N3
For parts and service, contact: