18
16 . E3, Err – 1003,
Err – 103 = Control
valve motor ran
too long and was
unable to find the
next cycle position .
A. Drive bracket not snapped in properly and out
enough that reduction gears and drive gear do not
interface.
A. Snap drive bracket in properly then Press
NEXT and REGEN buttons for 3 seconds to
resynchronize software with piston position
or disconnect power supply from PC board
for 5 seconds and then reconnect.
17 . E4, Err – 1004,
Err – 104 = Control
valve motor ran too
long and timed out
trying to reach home
position .
A. Drive bracket not snapped in properly and out enough
that reduction gears and drive gear do
not interface.
A. Snap drive bracket in properly then Press
NEXT and REGEN buttons for 3 seconds to
resynchronize software with piston position
or disconnect power supply from PC board
for 5 seconds and then reconnect.
B. Piston not connected to drive cap.
B. Connect or replace (if damaged) piston/drive cap.
18 . Err – 1006, Err – 106,
Err – 116 = MAV/
SEPS/ NHBP/ AUX
MAV valve motor
ran too long and
unable to find
the proper park
position .
●
Motorized Alternating Valve = MAV
●
Separate Source = SEPS
●
No Hard Water Bypass = NHBP
●
Auxiliary MAV = AUX MAV
A. Control valve programmed for ALT A or B,
nHbP, SEPS, or AUX MAV with out having
a MAV or NHBP valve attached to operate
that function.
A. Press NEXT and REGEN buttons for 3 seconds
to resynchronize software with piston position
or disconnect power supply from PC board for
5 seconds and then reconnect. Then reprogram valve
to proper setting.
B. MAV/NHBP motor wire not connected to
PC board.
B. Connect MAV/NHBP motor to PC board two pin
connection labeled DRIVE. Press NEXT and REGEN
buttons for 3 seconds to resynchronize software
with piston position or disconnect power supply
from PC board for 5 seconds
and then reconnect.
C. MAV/NHBP motor not fully engaged with reduction
gears.
C. Properly insert motor into casing, do not force into
casing Press NEXT and REGEN buttons for
3 seconds to resynchronize software with piston
position or disconnect power supply from PC board
for 5 seconds and then reconnect.
D. Foreign matter built up on piston and stack
assemblies creating friction and drag enough
to time out motor.
D. Replace piston and stack assemblies. Press NEXT
and REGEN buttons for 3 seconds to resynchronize
software with piston position
or disconnect power supply from PC board
for 5 seconds and then reconnect.
19 . Err – 1007, Err –
107, Err – 117 =
MAV/ SEPS/NHBP/
AUX MAV valve
motor ran too short
(stalled) while
looking for proper
park position .
●
Motorized Alternating Valve = MAV
●
Separate Source = SEPS
●
No Hard Water Bypass = NHBP
●
Auxiliary MAV = AUX MAV
A. Foreign material is lodged in
MAV/NHBP valve.
A. Open up MAV/NHBP valve and check piston and
seal/ stack assembly for foreign material. Press NEXT
and REGEN buttons for 3 seconds
to resynchronize software with piston position
or disconnect power supply from PC board for
5 seconds and then reconnect.
B. Mechanical binding.
B. Check piston and seal/stack assembly, check
reduction gears, drive gear interface, and check
MAV/NHBP black drive pinion on
motor for being jammed into motor body.
Press NEXT and REGEN buttons for 3 seconds to
resynchronize software with piston position or
disconnect power supply from PC board for 5
seconds and then reconnect.
PROBLEM
CAUSE
CORRECTION
TROUBLESHOOTING GUIDE
