7
Maintenance / Warranty Information
All BrassMaster Plus water treatment systems
feature the Assured Performance Modular
(APM) design. If you experience a failure of
any valve component, the brass module can
be easily removed and replaced.
Reference the BrassMaster and BrassMaster
Plus Technical Video Library on our website
(link is provided below) for detailed steps on
how to remove the module. The required
(downloadable) form to have your module
replaced is also located at this site.
Please contact your dealer or Water Control
Corporation for module support.
Nearly all serviceable
parts lie within the
removable / replaceable
APM module.
This eliminates costly and
time consuming field repairs.
Salt Maintenance
Failure to maintain salt in the brine tank will allow nitrates into your water!
You must keep salt in the brine tank. The salt tank operates best when the salt level is below
half full. Excessive brine tank filling may cause a salt “bridge” to form. The salt pellets wedge
against each other preventing the salt pellets from fully submersing. This will prevent a proper
brine solution from forming which will not allow the NitraMAX to regenerate properly. The
NitraMAX will regenerate but not recondition the media. A salt bridge can be broken up using a
broom handle or similar rod. Carefully pound it into the salt and the pellets will collapse. After
loosening the salt pellets wait 2 hours and start a manual regeneration. A second system regen-
eration may be needed to fully recondition the media. You should only use sodium chloride or
potassium chloride pellet salt for NitraMAX systems. Other types of salt (rock or snow melting)
will contain dirt and chemicals that will affect your system.
For factory module support contact:
Water Control Corporation
7150 143
rd
Ave NW
●
Ramsey, MN 55303
Phone: 1-866-405-1268
●
Fax: 763-427-5665
www.watercontrolinc.com
IMPORTANT
: Test your water 2x annually (every 6 months) to ensure proper system operation!
Two postage pre-paid test bottles included!
To reorder, visit
watercontrolinc.com/nitramax-nitrate-removal
or scan this QR code:
BrassMaster and BrassMaster Plus Technical Video Library:
https://watercontrolinc.com/residential-technical-support/residential-technical-videos
BrassMaster technical videos demonstrate how to set up or remove the control module. If replacing your
control module, please use the (downloadable)
Module Order Form
.
