11
APPENDIX: TROUBLESHOOTING
In general the Wartmann™ dehydrator performs adequately. Should however a malfunction occur,
then please first try the troubleshooting recommendations mentioned below.
SYMPTOM
POSSIBLE CAUSE
SOLUTION
The dehydrator does not work.
The ON/OFF button is not
flashing.
The switch at the back is in the
OFF position.
Press the switch at the back to the
ON position.
The power cord is damaged or not
properly fitted in the wall and/or
dehydrator socket.
Check if the power cord is
undamaged and then insert one
side into the dehydrator socket,
then the other side into the wall
socket.
There is no voltage on the socket.
Check with another electrical
device that the socket has power;
if so try the dehydrator again.
The dehydrator is broken.
Send the dehydrator in for repair.
The display shows time and
temperature, but the fan is not
running.
Something is blocking the fan
from running.
Press the ON/OFF button to stop
the programme, open the door
and remove the item blocking the
fan.
The remaining time is zero.
Set the time to 30 minutes or
more and try again.
The fan is broken.
Send the dehydrator in for repair
The display shows time and
temperature, but the dehydrator
does not get warm
The temperature is set equal or
below room temperature
Increase the temperature to
above the room temperature
The heating element is broken
Send the dehydrator in for repair
There is a rattling noise coming
out of the dehydrator
Something is blocking the fan
from running.
Press the ON/OFF button to stop
te programme, open the door and
remove the item blocking the fan.
There is smoke coming out of the
dehydrator
Something is in contact with the
heating element.
Press the ON/OFF button to stop
the programme, let it cool down
and then remove the item that is
in contact with the heating
element.
The dehydrator is broken.
Stop using the dehydrator and
send the dehydrator in for repair
Water or oil is dripping out of the
the dehydrator
The dripping tray has not been
placed.
Place the dripping tray at the
bottom of the dehydrator.
The food is too wet or oily.
Dry the food and clean the
dripping tray. Then try again.
The dehydrator no longer works
(properly).
There is a technical failure
malfunction.
Remove the plug from the socket,
wait 10 seconds and reconnect
the dehydrator.
Send the dehydrator in for repair.