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Trouble Shooting/Error Conditions
Problem
Possible cause
Corrective action
Winch is not
operating
No power to HUB Receiver
• Turn vehicle on.
• Confi rm all wiring connections
(contactor, control pack,
ground wire)
are correct and secure.
• Confi rm vehicle battery connections are correct and
secure.
• Confi rm winch remote plug is connected
(if applicable).
No connection between HUB
App and HUB Receiver
• Verify HUB Receiver’s LED is green.
Refer to Quick Start Guide.
Winch only
operates in
one direction
Winch overheated
(AXON only)
• Stop winching and let winch cool.
Winch overload
(AXON only)
• Release/lighten load.
Improper wiring
(Universal
only)
• Confi rm wiring is correct and secure. See Step 3 Wiring
HUB Receiver.
Refer to Quick Start Guide.
Intermittent
operation
Poor signal
• Get closer.
• Relocate receiver away from any obstructions
(e.g.,
batteries, engines).
• Maintain line of sight to vehicle with receiver.
• Avoid sources of radio interference
(e.g.,power lines, other
radios).
Low battery voltage
• Be sure to allow vehicle to charge before using.
• Check battery connections.
Receiver connected to
winch with solenoid
control pack
• The WARN HUB receiver is not designed for continuous
use with some legacy solenoid control packs.
HUB overheating
• Move HUB to a cooler location on vehicle.
LED indicator
is not green
Receiver is not paired
• See Pair/Connect section in Quick Start Guide.
LED Light Key
Yellow:
Receiver has power but not paired/connected.
Blue:
Slow
fl ashing:
Receiver is in pairing mode.
Fast
fl ashing:
Receiver has been reset.
Green:
Receiver is on and paired/connected.
Take time to fully read the Basic Guide to Winching Techniques found online at:
www.warn.com
For further information or any questions contact:
WARN INDUSTRIES, INC.
12900 S.E. Capps Road, Clackamas
OR USA 97015-8903, 1-503-722-1200,
Customer Service: 1-800-543-9276
Dealer Locator Service: 1-800-910-1122
or visit www.warn.com.
Check
Before fi rst
operation
After each
use
Every 90 days
Take time to fully read the Instructions and/
or Operations Guide, and/or Basic Guide to
Winching Techniques, in order to understand
your winch and its operations
X
Check zip ties and make sure they are tight.
Replace if damaged.
X
X
Verify wiring to all components is correct and be
certain that all connections are tight.
X
X
Verify there is no exposed/bare wiring, terminals
or cable insulation damage (chafi ng/cutting).
Cover any exposures with terminal boots.
Repair or replace damaged electrical cable.
X
X
Unplug winch remote plug (Truck/SUV only)
X
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Problem
Possible cause
Corrective action
Receiver will
not pair or
connect
Smart device is out of
range
• Move closer to the receiver.
Interference with an other
device
• Disconnect from other bluetooth devices.
Bluetooth turned off on
smart device
• Follow device owner’s manual to turn on Bluetooth.
Disrupted pairing
• Reset receiver.
See Tips and Features on page 2.
• Repair/connection.
App is not open
• Open app.
Someone else is
connected
• Disconnect any other smart devices from receiver.
Power is off
• Turn vehicle power on.
• Plug HUB receiver into winch remote socket.
Maintenance
Contact us
