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Error Code

Description of the Error

Malfunction

Probable Cause

Solution(s)

E 08

Flame circuit failure

False flame signal from 
combustion or electrode

Aging or rust on the 
electrode
Electrode position
Cabling disconnections
Water blockage on syphon
Electronic board

1-) Call for authorized service 
2-) Check any problems on the ionization electrode, (like 
condensation, rust etc.), and control positioning of the electrode, if 
electrode position wrong calibrate electrode 
3-) Check for condensation on the cabling AND/OR on board 
4-) Check earth connection between board and electrode
5-) Check electrode cabling between board and electrode 6-) Check 
syphoned against ??? water blockage
7-) Perform Auto calibration - if fault persists replace board, but 
use original service key from the board dismantled to keep original 
parameters and calibration points. perform calibration Attention: ??? 
Missing text??

E 09

No water circulation in the 
system

Boiler does not work
E09 error code flashing on 
the screen

Lack of water on the 
system
Pump blockage
Pump failure
Pump harness
Installation blockage

1-) RESET boiler and check if problem resolved
2-) Check boiler central heating valves are open if they are closed 
open all valves
3-) Check all radiator valves are open if they are closed open of the 
valves— a minimum 3 radiators must be open
4-) RESET boiler and check if ok
6-) Check Pump operation to check if the pump circulation through 
the heat exchanger is sufficient
7-) Check intermittent contacts on harness carefully, check pump and 
PWM cable, pump main supply connector and pump main connector, 
measure voltage from connectors 
8-) Check if there is air in the heat exchanger or system, remove air 
and activate Deareation mode 
9-) Check heat exchanger water path 
10-) Reset & restart boiler

E 10

Central heating 
temperature RETURN 
sensor faulty

Boiler does not work
E10 error code flashing on 
the screen

Central heating RETURN 
temperature sensor faulty

1-) Call for authorized service 
2-) Check intermittent contacts or open contacts on harness carefully
3-) Check RETURN Central heating temperature sensor resistance 
according to Section 2.28 if it’s out of tolerance replace NTC
4-) Check cabling and connectors between RETURN NTC and board 
5-) Reset & restart boiler

E 11

Gas valve modulator 
disconnected

Boiler does not work 
E11 error code flashing on 
the screen

Gas valve harness

1-) Call for authorized service 
2-) Check gas valve cabling between board and gas valve

E 12

DHW temperature Probe, 
in storage tank mode, fault

Boiler does not work 
E12 error code flashing on 
the screen

Domestic heating water 
temperature sensor in 
storage tank faulty

1-) Check intermittent contacts or open contacts on harness carefully
2-) Check Domestic heating (hot?) water temperature sensor 
resistance 
3-) Check cabling and connectors between NTC and board
4-) Reset & restart boiler
 

E 13

Exhaust temperature probe 
over-temperature alarm

Boiler does not work, E13 
error code flashing on the 
screen

> Over temperature flue 
gas outlet value > 105 °C

1-) Call for authorised service at first
2-) Check Pump operation if the pump circuation through the heat 
exchanger is enough
3-) Check intermittent contacts on harness carefully specially Pump 
and PWM cable
4-) Check if there is air on the heat exchanger, remove air
5-) Check heat exchanger water path againts clogging
6-) Installation water path againts clogging
7-) Reset & Restart boiler

E 14

Exhaust ( FLUE ) 
temperature probe fault

Boiler does not work, E14 
error code flashing on the 
screen

> Central heating FLUE 
temperature sensor faulty

1-) Call for authorised service at first
2-) Check intermittent contacts or open contacts on harness carefully
3-) Check FLUE temperature sensor ressistance if its out of tolerance 
replace NTC
3-) Check cabeling and connectors between FLUE NTC and board
4-) Reset & Restart boiler

E 15

Fan failure (feedback/
supply)

Boiler does not work, E15 
error code flashing on the 
screen

> Fan harness

1-) Call for authorised service at first
2-) Check intermittent contacts or open contacts on harness carefully 
on fan main supply, if main supply not connected then fan will not 
operate and boiler will not ignite
3-) Check intermittent contacts or open contacts on harness carefully 
on fan PWM connection, if PWM connection not connected then fan 
will work at %100 capacity
4-) Reset & Restart boiler

E 16

Central heating 
temperature RETURN 
sensor faulty

Boiler does not work, E10 
error code flashing on the 
screen

> Central heating RETURN 
temperature sensor faulty

1-) Call for authorised service at first
2-) Check intermittent contacts or open contacts on harness carefully
3-) Check RETURN Central heating temperature sensor ressistance if 
its out of tolerance replace NTC
4-) Check cabeling and connectors between RETURN NTC and board
5-) Reset & Restart boiler

E 17

Temperature difference 
between FLOW and LIMIT 
NTC (Double Heating 
Probe) faulty

FLOW and LIMIT sensor ( 
DOUBLE NTC) malfunction

> FLOW and LIMIT Sensor ( 
double NTC ) faulty

1-) Call for authorised service at first
2-) Check CH temperature probe ressistance (double CH NTC probe 
is used as high temperature limit device) if its out of tolerance replace 
double NTC
3-) Check cabeling and connectors between double NTC and board
4-) Reset & Restart boiler

Содержание EWA 20

Страница 1: ...CONDENSING COMBI BOILER INSTALLATION MANUAL EWA 20 EWA 24...

Страница 2: ...EWA 20 EWA 24...

Страница 3: ...n Case of Using Bottled Gas 9 Filling the siphon for Condensation Line 10 Installation at Partially Protected Exteriors 10 Electrical Connections 10 Optional Controls Room Thermostat Outside Sensor an...

Страница 4: ...4 warmhaus com...

Страница 5: ...ilable BE FR YES II 2H3B P Natural Gas 20 mbar G20 Available AT CH CY CZ DK EE FI GR IT LT NO RO SE SI SK YES II 2E3B P Natural Gas 20 mbar G20 Available DE YES II 2ELL3B P Natural Gas 20 mbar G20 Ava...

Страница 6: ...6 warmhaus com...

Страница 7: ...Figure 2 User s Guide Figure 5 Exhaust gas flue set 471 1000 GAS G3 4 G3 4 G3 4 80 mm 65 mm 65 mm 64 mm 725 mm 592 mm 422 mm G1 2 G1 2 75 mm 73 mm 110 m m 114 mm OPTIONAL Ewa Priwa ERP Priwa ERP Plus...

Страница 8: ...r semi full brick wall according to installation scheme and with connection screws and not to be used for other purposes In case of using different materials for installation combi shall be out of the...

Страница 9: ...1 2 7 In Case of Using LPG Tank LPG use is recommended for heat requirements over 24 kW New LPG stock tanks may contain settled gas residues nitrogen however that pauperises the mixture assigned to t...

Страница 10: ...able to use gas and water connection pipes for earthing WARMHAUS A cannot be held as responsible for any damages and losses on individuals or commodities arising from failing to provide earth connecti...

Страница 11: ...nsor is activated when connected as independent from the used room thermostat typology and functions as common with room thermostats The relation between installation input temperature and exterior we...

Страница 12: ...0 600021 WT RF03 Large Screen Modulated Weekly Program Scheduled Wireless room thermostat Product code 153 11 660 600022 150 cm Min 30 cm Room thermostat shall be mounted 1 25 to 1 5 m above the groun...

Страница 13: ...d in the hot tap water Hydrophore should be used if required Prior to filling the radiator installation it must be flushed and all wastes must be cleaned Warning In order to prevent invalidity of devi...

Страница 14: ...mum 3 storey buildings Drainage and Ventilation Pipe Min 19 mm Water Air proof insulation Figure 2 26 Connection of condensate Drainage Pipe to External Soil Vent Stack Connection of Condensate Draina...

Страница 15: ...thorized service appointment request Gas opening approval certificate should be taken from the local gas company for your gas line Combi electricity connection should be made via 2 or 3 Amps fuse Figu...

Страница 16: ...o be used in exhaust gas installation of hermetic combi should be original Warmhaus flue sets and they should be used by considering measurements and restrictions given in installation instructions In...

Страница 17: ...ontent 10 00 tolerance 0 5 0 5 maximum allowable draught and maximum allowable pressure difference between combustion air inlet and flue gas outlet including wind pressures 120 Pa characteristics and...

Страница 18: ...temperature for dimensioning the common duct system shall be declared as 25 C c the combustion product mass flow rate at maximum heat input shall be specified for every connection point the terminal...

Страница 19: ...H C R A I J K I L S B T U Likely flue positions requiring a flue terminal guard Figure 32 Environmental locations of flue Terminal Position with Minimum Distance mm A1 Directly below an opening air br...

Страница 20: ...tion hatch edge must not be fitted more than 1 5 meters away from a flue joint Inspection hatches should be fitted at every change of direction Flue Data 60 100mm Concentric flue systems information W...

Страница 21: ...ceed 10 m with single elbow horizontally Also this total length reduces by 1 m with every 90 elbows or two 45 elbows Maximum 3 pieces of 90 elbow can be used a Standard Flue Set Elbow 90 b Flue Extens...

Страница 22: ...es Flue Data WARNING Warmhaus flue pipe technical specification Vertical Termination Maximum length 11 meters including the bend or adaptor connected directly to the boiler Effective flue length for t...

Страница 23: ...al flue set installation application Implementation L1 0 3 m L2 0 5 m 45 elbow equivalent length L3 2 0 m L4 0 5 m 45 elbow equivalent length L5 1 0 m L6 1 5 m L Total 6 3 m 6 3 m Lmax 11 m Correct in...

Страница 24: ...ension of 140 mm see Table 1 It must not be sited above the flue pipe The flue and air pipes must extend by at least 40 mm from the wall surface Condensing boiler emit a visible plume of water vapour...

Страница 25: ...0 Condensing Flue Extension L 1000 mm 15311660600015 White 60 100 Condensing Flue Extension L 2000 mm 15311660600016 White 60 100 Condensing 45 Elbow 15311660600017 White 60 100 Condensing 90 Elbow L...

Страница 26: ...0 mm 80 mm L 500 mm 153 11 660 600091 80 Condensing Twin Flue Extension Pipe L 1000 mm 80 mm L 1000 mm 153 11 660 600092 80 Condensing Twin Flue Extension Pipe L 2000 mm 80 mm L 2000 mm 153 11 660 600...

Страница 27: ...n products will not cause a nuisance and that the terminal will not obstruct the passageway 3 If a terminal is less than 2 metres above a balcony above ground or above a at roof to which people have a...

Страница 28: ...NTC 4 Check cabling and connectors between double NTC and board 5 Reset Restart boiler E 06 No ignition Boiler does not work E06 error code flashing on the screen Gas supply failure 1 RESET boiler che...

Страница 29: ...ault Boiler does not work E12 error code flashing on the screen Domestic heating water temperature sensor in storage tank faulty 1 Check intermittent contacts or open contacts on harness carefully 2 C...

Страница 30: ...ed 2 Check the root cause of Error code to solve 3 If fault still persists call for authorised service E 37 Low voltage anomaly Boiler does not work E37 error code flashing on the screen Low voltage 1...

Страница 31: ...onnections Combustion calibration Electronic board Gas valve failiure 1 Call for authorised service at first 2 Check gas supply pressure must be 20 17 mbar Gas pressure must be in between on this valu...

Страница 32: ...ulation flue gas leak from flue gas path to fresh air side check flue gas sealings specially 5 Check any problems on the ionisation electrode like condensation rust etc and control poistioning of the...

Страница 33: ...e electrode 5 Check for condensation on the cabling AND OR on board 6 Check earth connection between board and electrode 7 Check electrode cabeling between board and electrode 8 Check combustion CO2 o...

Страница 34: ...sed service must perform Au To calibration E 96 Flue or air suction way blockage Boiler does not work E96 error code flashing on the screen Blokage on flue Blokage on air suction path 1 Call for autho...

Страница 35: ...omestic Hot Water Circuit Water Heating Energy Efficiency Class A A A Water Heating Declared Load Profile XL L XL Water Heating Energy Efficiency 85 81 84 Gas Consumption at Maximum m h 2 47 2 83 0 73...

Страница 36: ...Heating Energy Efficiency s 91 92 92 Useful efficiency at rated heat output and high temperature regime 2 4 87 60 87 57 87 57 Useful efficiency at 30 of rated heat output and low temperature regime 1...

Страница 37: ...arefully prepared but we reserve the right to make changes and improvements in our products which may affect the accuracy of the information contained in this leaflet All goods are sold subject to our...

Страница 38: ...EWA 20 EWA 24 CONDENSING COMBI BOILER INSTALL ATION MANUALEwa Installation Service Manual Code 15011606000140 Revision Date R00 12 2021...

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