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iMportant noteS on product liability
As a result of an EC regulation being effective as from January 1, 1990, the
manufacturer shall only be liable for his product if all parts come from him or
are released by him, and if the devices are properly mounted and operated.
If the user applies outside accessories and spare parts, the manufacturer´s
liability can fully or partially be inapplicable; in extreme cases usage of the
entire device can be prohibited by the competent authorities (employer´s
liability insurance association and factory inspectorate division).
Only the usage of original WAGNER accessories and spare parts guarantees that
all safety regulations are observed.
3+2 yearS guarantee for profeSSional finiShing
Wagner professional guarantee
(Status 01.02.2009)
1. Scope of guarantee
All Wagner professional colour application devices (hereafter referred to as
products) are carefully inspected, tested and are subject to strict checks under
Wagner quality assurance. Wagner exclusively issues extended guarantees to
commercial or professional users (hereafter referred to as “customer”) who
have purchased the product in an authorised specialist shop, and which relate
to the products listed for that customer on the Internet under www.wagner-
group.com/profi-guarantee.
The buyer’s claim for liability for defects from the purchase agreement with the
seller as well as statutory rights are not impaired by this guarantee.
We provide a guarantee in that we decide whether to replace or repair the
product or individual parts, or take the device back and reimburse the purchase
price. The costs for materials and working hours are our responsibility. Replaced
products or parts become our property.
2. guarantee period and registration
The guarantee period amounts to 36 months. For industrial use or equal wear,
such as shift operations in particular, or in the event of rentals it amounts to 12
months.
Systems driven by petrol or air are also guaranteed for a 12 month period.
The guarantee period begins with the day of delivery by the authorised
specialist shop. The date on the original purchase document is authoritative.
For all products bought in authorised specialist shops from 01.02.2009 the
guarantee period is extended to 24 months providing the buyer of these
devices registers in accordance with the following conditions within 4 weeks of
the day of delivery by the authorised specialist shop.
Registration can be completed on the Internet under www.wagner-group.
com/profi-guarantee. The guarantee certificate is valid as confirmation, as is the
original purchase document that carries the date of the purchase. Registration
is only possible if the buyer is in agreement with having the data being stored
that is entered during registration.
When services are carried out under guarantee the guarantee period for the
product is neither extended nor renewed.
Once the guarantee period has expired, claims made against the guarantee or
from the guarantee can no longer be enforced.
3. handling
If defects can be seen in the materials, processing or performance of the device
during the guarantee period, guarantee claims must be made immediately, or
at the latest within a period of 2 weeks.
The authorised specialist shop that delivered the device is entitled to accept
guarantee claims. Guarantee claims may also be made to the service centres
named in our operating instructions. The product has to be sent without charge
or presented together with the original purchase document that includes
details of the purchase date and the name of the product. In order to claim
for an extension to the guarantee, the guarantee certificate must be included.
The costs as well as the risk of loss or damage to the product in transit or by the
centre that accepts the guarantee claims or who delivers the repaired product,
are the responsibility of the customer.
4. exclusion of guarantee
Guarantee claims cannot be considered
- for parts that are subject to wear and tear due to use or other natural
wear and tear, as well as defects in the product that are a result of
natural wear and tear, or wear and tear due to use. This includes in
particular cables, valves, packaging, jets, cylinders, pistons, means-
carrying housing components, filters, pipes, seals, rotors, stators, etc.
Damage due to wear and tear that is caused in particular by sanded
coating materials, such as dispersions, plaster, putty, adhesives, glazes,
quartz foundation.
- in the event of errors in devices that are due to non-compliance with
the operating instructions, unsuitable or unprofessional use, incorrect
assembly and/or commissioning by the buyer or by a third party,
or utilisation other than is intended, abnormal ambient conditions,
unsuitable coating materials, unsuitable operating conditions,
operation with the incorrect mains voltage supply/frequency, over-
operation or defective servicing or care and/or cleaning.
- for errors in the device that have been caused by using accessory parts,
additional components or spare parts that are not original Wagner
parts.
- for products to which modifications or additions have been carried out.
- for products where the serial number has been removed or is illegible
- for products to which attempts at repairs have been carried out by
unauthorised persons.
- for products with slight deviations from the target properties, which are
negligible with regard to the value and usability of the device.
- for products that have been partially or fully taken apart.
5. additional regulations.
The above guarantees apply exclusively to products that have been bought
by authorised specialist shops in the EU, CIS, Australia and are used within the
reference country.
If the check shows that the case is not a guarantee case, repairs are carried out
at the expense of the buyer.
The above regulations manage the legal relationship to us concludingly.
Additional claims, in particular for damages and losses of any type, which occur
as a result of the product or its use, are excluded from the product liability act
except with regard to the area of application.
Claims for liability for defects to the specialist trader remain unaffected.
German law applies to this guarantee. The contractual language is German. In
the event that the meaning of the German and a foreign text of this guarantee
deviate from one another, the meaning of the German text has priority.
j. wagner gmbh
division professional finishing
otto lilienthal Strasse 18
88677 Markdorf
federal republic of germany
