Troubleshooting
Page 37
Double-clicking is difficult.
Be sure you are quickly tapping the display screen twice in the same
place on the pen display tablet’s active area. Wacom recommends
using the side switch to double-click.
Open the Pen Tablet control panel and go to the P
EN
tab. Try
increasing the D
OUBLE
C
LICK
D
ISTANCE
or using a lighter T
IP
F
EEL
.
Windows:
Try setting your system to launch programs with a single
click. See
Pen operations
on page 18.
You notice a delay at the
beginning of pen strokes.
Open the Pen Tablet control panel and go to the P
EN
tab. Try
decreasing the D
OUBLE
C
LICK
D
ISTANCE
.
You have to press hard with
the pen when clicking,
drawing, or writing.
Open the Pen Tablet control panel and go to the P
EN
tab. Move the
T
IP
F
EEL
slider toward S
OFT
.
The pen tip does not
function.
Be sure you are using the pen that originally came with your pen
display. Other pens may not function properly on the DTF-521 pen
display.
Make sure the status LED lights blue when the tip is pressed. If the
LED does not light, verify that the USB cable is plugged into an active
port on your computer or on a USB hub.
If the LED still does not light, you may have defective hardware
(see
Troubleshooting
on page 32).
The side switch does not
work.
Be sure you are using the pen that originally came with your pen
display. Other pens may not function properly on the DTF-521 pen
display.
Be sure you press the side switch when the pen tip is within 5 mm
(0.2 inch) of the pen display’s active area – do this without pressing
down on the pen tip.
From the Pen Tablet control panel, verify that the side switch is set to
the proper function you are expecting to occur.
Make sure the status LED lights blue when you press the side switch.
If the LED does not light, verify that the USB cable is plugged into an
active USB port on your computer or on a USB hub; the LED will not
light if the USB cable is not plugged into an active port.
If the LED does not light, you may have defective hardware
(see
Troubleshooting
on page 32).
DTF521.book Page 37 Friday, November 16, 2007 3:26 PM
