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Index

Contents

Index

Contents

TROUBLESHOOTING TABLES

If you encounter problems with your Bamboo pen or tablet, refer to the following tables.  Your problem may 
be described here, and you can try the solution offered.  Be sure you refer to the Read Me file for the latest 
information updates.

For additional information, visit Wacom’s web site at http://www.wacom.com/productsupport and follow the 
links to the FAQs.

General problems
Windows-specific problems
Macintosh-specific problems

GENERAL PROBLEMS

The computer does not have 
an available USB port.

Check if there is an available USB port on a USB hub device.  If not 
available you will need to add a USB hub or USB card.

The tablet ExpressKeys do not 
illuminate.

Verify that your tablet’s USB cable is properly connected to the tablet 
and to an active USB port.  If you are connecting to a USB hub device, 
make sure the hub is connected to an active USB port and that the hub 
is active.

When using the pen to operate 
the Touch Ring, the Touch 
Ring does not work well.

The Touch Ring is designed to be used with your finger or similar 
shaped object, and does not work well with the pen tip due to its small 
contact area.

The pen works only in M

OUSE

 

M

ODE

, and does not ink or 

sketch with pressure 
sensitivity.

The tablet driver software was not installed or did not load properly.  
Make sure the tablet driver software is installed and functioning.  
Insert the Bamboo Pen Tablet Driver CD into your computer and install 
the driver software for the tablet.

The pen does not ink or sketch 
with pressure sensitivity.

Some applications require that you turn on the pressure capabilities 
within the application or the selected tool before the pen will respond as 
a pressure-sensitive tool.

Clicking is difficult.

Try using a lighter T

IP

 F

EEL

 (see adjusting tip feel and double-click).

Select the C

LICK

 S

OUND

 option (the check box should be checked) so 

that you can hear when the pen registers a mouse click.  Your computer 
speakers must be turned on and the volume audible before you can 
hear C

LICK

 S

OUND

.

Содержание BAMBOO

Страница 1: ...Using a pen Customizing your pen Troubleshooting Using a tablet Customizing your tablet Digital inking User s manual for Windows Macintosh Index Contents Index Contents 1 1 ...

Страница 2: ...he European Parliament and of the Council of 27 January 2003 or the corresponding local laws of the Member States Products for which this is applicable will be marked with the WEEE symbol shown at the beginning of this note unless this is not feasible because of the size or the function of the product Wacom products are subject to the Directive 2002 96 EC and therefore you should always collect th...

Страница 3: ...r tablet and pen 35 Troubleshooting tables 37 General problems 37 Windows specific problems 40 Macintosh specific problems 40 Technical support options 41 Obtaining driver downloads 42 APPENDIX 43 Pen and digital ink capabilities in Windows Vista 44 About the Windows Vista Tablet PC Input Panel 45 Caring for your tablet and tools 46 Replacing the pen tip 46 Uninstalling the tablet software 47 Prod...

Страница 4: ...e software your license and warranty and more Note This manual does not contain information on installing your tablet Please refer to your product Quick Start Guide and to the automated software installer located on the Bamboo Pen Tablet Driver CD for complete details on installing your pen tablet If you are new to electronic documentation be sure to read navigating the manual Here are some other ...

Страница 5: ...ront page Go to table of contents Go to index Go back to previous view Page back or page forward Go to beginning of section Go to topic Topic continued Adobe Reader provides you with additional tools for using and printing the manual Refer to the Adobe Reader help for more information CONTENTS INDEX HEADING TEXT topic ...

Страница 6: ...ppearance and features If you are new to using a pen tablet and tablet input tools read the following sections to learn about the Bamboo pen and pen tablet Tablet features Bamboo pen Setting up your work area Using the cordless pen Working with the tablet TABLET FEATURES Active area See About the active area Customizable ExpressKeys The ExpressKeys are backlit and glow when the tablet power is on ...

Страница 7: ...orkflow by enabling the pen and digital ink features found within Microsoft Windows Vista and Office 2007 Take advantage of digital mark up for collaborative editing and use digital ink to take notes in applications that support handwriting recognition The pen is also an efficient freehand tool for pressure sensitive image editing Note that the eraser is not pressure sensitive Pen stand ...

Страница 8: ...e that Wacom products will cure or prevent in whole or in part mouse induced repetitive stress symptoms injuries or conditions Individual results may vary Always obtain competent medical advice to determine the most appropriate treatment for your specific situation See working with the tablet for more information Here are some other points to keep in mind Take short breaks between tasks to stretch...

Страница 9: ... on the following pages Important note for Windows Vista users To make the most of your pen in Microsoft Windows Vista be sure to study the documentation that came with your system including the Windows Vista training tools and Tablet PC tutorial You can access the Tablet PC Pen Training from the Vista START menu by choosing ALL PROGRAMS TABLET PC and TABLET PC PEN TRAINING Holding the pen About t...

Страница 10: ...mportant When the pen is not in use place it in the pen stand or lay it flat on your desk To maintain the sensitivity of your pen tip do not store the pen in a container where it will rest on its tip Leaving the Bamboo pen on the tablet may interfere with screen cursor positioning when using other pointing devices Also leaving the pen on the tablet when not in use can prevent your computer from go...

Страница 11: ...ive area is a mapped representation of your computer screen a one to one relationship and uses the entire screen Wherever you place the pen on the tablet the screen cursor will jump to the corresponding point on the screen This is the default setting for the pen The pointer in the screen area indicates pen position and the pointer follows the movements of the pen Screen area Pointer Active area ...

Страница 12: ...ion similar to using a traditional mouse Hints If you are used to working with a mouse and find that using a pen is somewhat difficult try the eye hand coordination exercise Pointing is easier when you orient the tablet so the screen cursor follows the same direction as your hand movements on the tablet Try moving the screen cursor by lifting the pen and placing the pen tip in a new location on th...

Страница 13: ... the screen To drag first point to an object Then press the pen tip to the tablet and slide it across the tablet surface The selected object will move across the screen To select text move the screen cursor to the beginning of a text line then drag the pen across the tablet until the text is highlighted Hints Windows You can make navigating with the pen easier by configuring Windows to select when...

Страница 14: ...on is set to PAN SCROLL by default Use RIGHT CLICK to bring up application specific or icon specific menus PAN SCROLL lets you position a document or image in any direction within the active window simply by pressing the pen button and moving the pen tip across the tablet s active area As you move the pen tip the document or image is repositioned to follow the direction of pen movement on the tabl...

Страница 15: ...to select and delete text or spreadsheet cells within an application In graphics applications that support the pen eraser you can erase intuitively and naturally When you use the pen eraser the application will automatically switch to the eraser tool Please note that the eraser is not pressure sensitive To write ink or sketch with pressure sensitivity move the pen along the surface of the tablet w...

Страница 16: ...ed to retrain your eye hand coordination for using the pen 1 Open any graphics application Use the line tool to sketch a rectangular grid with line spacings of about 20 25 mm 3 4 to 1 inch You can use your traditional mouse to do this 2 Choose a free hand tool in your application and use the pen to add a dot at each grid intersection 3 Place an X at each grid intersection 4 Now sketch a circle aro...

Страница 17: ...ntly used functions For example you can zoom in or out of a document you are editing without removing your hands from the tablet ExpressKeys Press the customizable ExpressKeys to perform frequently used functions or keystrokes By default the upper keys are set to move FORWARD right key or BACK left key within your Internet browser On Windows Vista systems the lower left button defaults to JOURNAL ...

Страница 18: ...to launch a commonly used file or application such as your email program Choose from any of the other available functions Note also that the tablet ExpressKeys are chordable which means you can operate them simultaneously For example if you program one key to simulate the CTRL key and another to simulate an ALT keystroke when you press both keys a CTRL ALT is simulated See customizing the tablet f...

Страница 19: ...d your finger at the lower end of the Touch Ring to continuously scroll down Single step scrolling Tap your finger on the upper end of the Touch Ring to scroll up one step at a time Tap your finger on the lower end of the Touch Ring to scroll down one step at a time You can also set the Touch Ring to scroll when you slide your finger around the ring See customizing the tablet functions Example of ...

Страница 20: ...o pen on the tablet Windows Click on the Windows START button and choose ALL PROGRAMS For Windows 2000 choose the PROGRAMS group Then select TABLET and choose the PEN TABLET option Macintosh Open SYSTEM PREFERENCES from either the Dock the Apple menu or from the APPLICATIONS folder Then click on the PEN TABLET icon After you have opened the Pen Tablet control panel you can begin customizing Bamboo...

Страница 21: ...ems Simply position the screen cursor over an item and let it rest there in a few moments the Tool Tip will pop up Additionally your keyboard tab and arrow keys can be used to navigate the control panel CONTROL PANEL SETTINGS Use these sections as a reference when working with the Pen Tablet control panel they provide detailed information about each tab Many of the sections also contain useful cus...

Страница 22: ... CUSTOMIZING THE PEN Customizing your Bamboo pen is easy First open the Pen Tablet control panel and select the PEN tab to choose from the available options Tablet tracking Customizing the pen buttons Adjusting tip feel and double click ...

Страница 23: ...ure setting can make the pen overreact any small press on the pen is magnified on the screen If you experience this try a firmer TIP FEEL setting Double clicking To make double clicking easier expand the tap area that accepts a double click the double click distance Note A large double click distance may cause a delay at the beginning of a drag action or inking stroke If you notice such effects tr...

Страница 24: ...ion occurs Hint To make double clicking easier set a pen button to double click automatically by selecting DOUBLE CLICK Note You can change the SIDE SWITCH MODE to best fit the way you like to use the pen when making right clicks or other click functions To access the SIDE SWITCH MODE settings click on the ADVANCED button In the dialog box that appears Select HOVER CLICK to perform click functions...

Страница 25: ...click RIGHT CLICK Simulates a right mouse button click which displays a context menu CLICK LOCK Simulates holding down the primary mouse button Press the tool button once to initiate click lock Press the button again to release click lock Click lock is useful for dragging objects or selecting blocks of text BACK Simulates a 4th mouse button click which on Windows systems typically issues the BACK ...

Страница 26: ...OURNAL Windows Vista and Tablet PC systems that include Microsoft Journal Opens Microsoft Journal MODE TOGGLE Toggles between PEN MODE and MOUSE MODE See setting mouse speed for details MODIFIER Enables you to simulate modifier keys KEYSTROKE Enables you to simulate keystrokes OPEN RUN Opens an application file or script SHOW DESKTOP Minimizes all open windows to display a clean desktop SWITCH APP...

Страница 27: ...elect FAST to use less pen movement with a faster scroll rate This setting will not apply to applications that support grabber hand panning You can manually enter a keystroke or keystroke combination in the KEYS entry box Keystroke combinations can include letters numbers function keys such as F3 and modifier keys such as SHIFT ALT or CTRL for Windows or SHIFT OPTION COMMAND and CONTROL for Macint...

Страница 28: ...g box where you can assign one or more modifier key functions After choosing the modifier function s click OK Click BROWSE to locate an application file or script to launch The selection you make appears in the APPLICATION TO RUN box Click OK to accept the selection The dialog box will close and the OPEN RUN option will be assigned as your tool button option The next time you press the tool button...

Страница 29: ...es Select PEN MODE to set the cursor so that its movement corresponds with the position of your Bamboo pen on the tablet wherever you place your pen on the tablet the cursor will jump to a corresponding point on the screen This is known as absolute positioning and is the default setting for the Bamboo pen Click DETAILS to customize the tablet mapping Select MOUSE MODE to move the screen cursor wit...

Страница 30: ...lay screen Depending on your settings some portions of the tablet active area may no longer be usable when this option is selected Use the TABLET AREA options to select a tablet area for tablet to screen mapping FULL The entire active area of the tablet is mapped This is the default setting PORTION A portion of the tablet area is mapped Click SET to open a dialog box where you can set the portion ...

Страница 31: ...n allows you to select a portion of the display for tablet to screen mapping Click SET to open the PORTION OF SCREEN dialog box Choose a method for defining a portion of the display Drag corners of the foreground graphic to select the screen area The background graphic represents the entire screen area Move the screen cursor to select the screen area Select the CLICK TO DEFINE SCREEN AREA button A...

Страница 32: ...here you can make your adjustments Choose a method for defining a portion of the tablet Drag corners of the foreground graphic to select the tablet area that will be mapped to your selected screen area The background graphic represents the tablet Use your pen on the tablet to select the tablet area Select the CLICK TO DEFINE TABLET AREA button As you define PORTION OF TABLET follow any MESSAGE pro...

Страница 33: ...wer right button is SWITCH APPLICATION on Windows systems and EXPOSÉ on Macintosh systems Returns the tab settings to their factory default conditions To customize the Touch Ring Choose a FUNCTION to perform when the Touch Ring is in use ZOOM is the default setting When selected the Touch Ring enables you to zoom in or out of documents and images in the active window You can also set the ring to S...

Страница 34: ...d pen See testing your tablet and pen 5 If you are having a compatibility conflict between Bamboo and a new hardware or software product check if a newer pen tablet software driver is available See obtaining driver downloads for information on downloading an updated software driver Wacom periodically updates the software driver to maintain compatibility with new products 6 Check the FAQs Frequentl...

Страница 35: ...e 3 seconds Do a quick check of the ExpressKeys by pressing each one in turn All of the ExpressKeys should glow at a brighter level each time you press a key Do a quick check of the Touch Ring by sliding your finger around it All of the ExpressKeys should glow at a brighter level when you touch the ring Check the pen by first opening the Pen Tablet control panel and selecting the PEN tab Click on ...

Страница 36: ...upper left ExpressKey to move back within the browser Press the upper right key to move forward within the browser Press the lower left ExpressKey For Windows Vista Microsoft Journal should launch if the application is available Otherwise all open windows should minimize to display a clean desktop Press the lower right ExpressKey On Windows Vista systems running Aero Flip 3D should be activated wi...

Страница 37: ...at the hub is active When using the pen to operate the Touch Ring the Touch Ring does not work well The Touch Ring is designed to be used with your finger or similar shaped object and does not work well with the pen tip due to its small contact area The pen works only in MOUSE MODE and does not ink or sketch with pressure sensitivity The tablet driver software was not installed or did not load pro...

Страница 38: ...slider toward SOFT The pen tip does not function Be sure you are using the pen that originally came with your pen tablet Other pens may not function properly on the Bamboo tablet See testing your tablet and pen to verify pen operation If any of the tests fail you may have defective hardware The upper or lower pen button does not work Be sure you press the pen button when the pen tip is within 5 mm...

Страница 39: ...choosing your HOME folder from the GO menu Then open your home LIBRARY folder Within your home LIBRARY folder open the PREFERENCES folder and delete the COM WACOM PENTABLET PREFS file Log out then log back in When the tablet driver loads it will create a new preferences file with the factory defaults For multiple users delete all tablet preferences by first opening the main APPLICATIONS folder The...

Страница 40: ...listed If a tablet model is not listed check the USB tablet cable connection or try plugging the tablet into a different USB port If this does not help contact Wacom for technical support See technical support options Inkwell does not work correctly with the tablet There may be a problem with the Inkwell preferences Remove the damaged preference files as follows They will be recreated when you ena...

Страница 41: ... obtaining driver downloads for your region If you cannot solve the problem and you think your pen tablet is not working properly contact the Wacom support staff for the area where your product was purchased See the pen tablet Read Me file located on the Bamboo Pen Tablet Driver CD for contact information When you call you should be at your computer with the following information available This ma...

Страница 42: ...ica Europe Middle East and Africa Japan Asia Pacific English China Korea Taiwan Worldwide Web http www wacom com productsupport Driver downloads Worldwide Web http www wacom eu Software updates Anonymous FTP Site ftp ftp wacom eu pub Software updates Worldwide Web http tablet wacom co jp Software updates Japanese Worldwide Web http www wacom asia com Software updates English Worldwide Web http www...

Страница 43: ...tware your license and warranty and more Pen and digital ink capabilities in Windows Vista Caring for your tablet and tools Uninstalling the tablet software Product specifications Product information Ordering parts and accessories Radio and television interference License and Warranties Worldwide except for Europe Africa and Middle East License and Warranty Europe Africa and Middle East ...

Страница 44: ...even locate your handwritten content Handwriting recognition Because Windows Vista includes powerful handwriting recognition capabilities you can use your Bamboo pen to quickly enter handwritten information anywhere the computer accepts typed input You can convert your handwritten content to typed text at any time Gestures Use your Bamboo pen to make simple gestural movements on the tablet to trig...

Страница 45: ...is not visible right click on the taskbar select TOOLBARS and TABLET PC INPUT PANEL To customize the Input Panel 1 First open the Input Panel and then click on TOOLS in the menu bar 2 Select OPTIONS to open the Input Panel Options dialog box 3 Customize the Input Panel settings for the way you like to work To learn more about using your Bamboo pen in Microsoft Windows Vista and Office 2007 be sure...

Страница 46: ...ially careful of getting the tablet ExpressKeys or pen buttons tip and eraser wet they contain sensitive electronic parts that will fail if liquid enters them REPLACING THE PEN TIP The pen tip nib will wear with normal use When the nib gets too short or develops a flat point you can replace it with another nib Simply clasp the old nib with a tweezer needle nosed plier or similar instrument and pul...

Страница 47: ...our administrator login name and password Windows XP or XP x64 Click START In the start menu select CONTROL PANEL Then select ADD OR REMOVE PROGRAMS In the ADD OR REMOVE PROGRAMS window choose TABLET or PEN TABLET and click on the REMOVE button Follow the prompts to remove the tablet driver Windows 2000 Click the Windows START button Then choose SETTINGS and CONTROL PANEL In the CONTROL PANEL wind...

Страница 48: ... F Operating relative humidity 20 to 80 noncondensing Storage relative humidity 20 to 90 noncondensing Certifications and compliance FCC Class B CE VCCI Class B BSMI C Tick MIC GOST R RoHS Chinese RoHS Industry Canada Class B Active area W x D 147 6 x 92 3 mm 5 82 x 3 64 in Physical size W x D x H 200 x 186 x 10 7 mm 7 88 x 7 33 x 0 42 in including rubber feet Aspect ratio 16 10 Cable length 1 5 m...

Страница 49: ...sories in Europe call 49 0 180 500 03 75 or send an email to spareparts wacom eu Or visit the Wacom web site at www wacom eu solutionstore You can also contact your local dealer distributor or technical support using the appropriate number for your region To purchase parts and accessories in other countries please contact your local dealer or distributor Please note that not all parts and accessor...

Страница 50: ...ause interference to radio or television reception you may be able to correct the interference by using one or more of the following measures Rotate the television or radio antenna until the interference stops Move the equipment farther away from the television or radio Plug the equipment and computer into an outlet that is on a different circuit from the television or radio If necessary consult y...

Страница 51: ...or reverse engineer the Software 5 Termination This License is effective until terminated This License will terminate automatically without notice from Wacom if you fail to comply with any provisions of the License 6 Miscellaneous This License is governed by the laws of the United States of America and the state of Washington except in Asia Pacific and by the laws of Japan for Asia Pacific LIMITED...

Страница 52: ...CH VARY FROM STATE TO STATE WACOM LIMITS THE DURATION OF ANY LEGALLY IMPLIED WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE DURATION OF WACOM S EXPRESS WARRANTY SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU NEITHER WACOM NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE CREAT...

Страница 53: ...sia Pacific Office in Tokyo For local distributor contact information please visit http www wacom asia com distributor dist_index php Phone 81 3 3509 1588 Inquiry form http club wacom co jp support en servlet support user Swusr200Sv00 Should you have any questions about this Agreement or if you desire to contact Wacom for any reason please contact in writing In North and South America contact In J...

Страница 54: ...utlined in section 2 above The customer may not decompile the software if the software contains interfaces to software which is not supplied by Wacom Wacom shall make the necessary information available to the customer upon request provided that the customer can prove his her entitlement to use the software and that he she agrees to pay the copying and postage costs LIMITED WARRANTY Wacom warrants...

Страница 55: ...ply with your requirements Should any provision of this agreement be declared invalid that provision shall be treated as separate from the agreement and the agreement shall remain in force without limitation in all other respects If this product is found to be defective the purchaser may be entitled to institute legal proceedings against the seller on grounds of liability for deficiency The statut...

Страница 56: ...nse for the application ExpressKeys The customizable control keys located on your pen tablet Journal A Microsoft Windows application that electronically simulates a physical journal pad but with the advantages of digital note taking For example you can create quick sketches and jot handwritten notes that can be converted to text and sent on to colleagues for digital mark up Journal includes a vari...

Страница 57: ...the Bamboo tools are detected Refer also to the pointing section Screen cursor The pointer on the display screen Screen cursors come in different shapes such as an I beam arrow or box depending on which application you are running Tablet PC Input Panel TIP The Microsoft Windows Vista Tablet PC Input Panel enables you to use your Bamboo pen to create handwritten notes or work with an on screen keyb...

Страница 58: ...neral problems troubleshooting 37 Holding the pen 10 Industry Canada notice 50 Information product 49 Inking with pressure 15 Interference radio and television 50 Macintosh specific problems troubleshooting 40 Manual about 4 Mapping to multiple monitors 30 Mouse Speed setting 32 Nib replacing 46 Ordering parts and accessories 49 Overview control panel 21 Parts and accessories ordering 49 Pen click...

Страница 59: ...roportions 30 storing 46 testing 35 Touch Ring 19 tracking 29 working with 17 Technical support options 41 Testing pen 35 tablet 35 Tip feel customizing 23 Tip replacing 46 Touch Ring using 19 Tracking tablet 29 Troubleshooting 34 general problems 37 Macintosh specific problems 40 tables 37 Windows specific problems 40 Uninstalling tablet software 47 Windows specific problems troubleshooting 40 Wo...

Страница 60: ...an Internet http tablet wacom co jp Telephone General 81 3 5309 1513 Fax 81 3 5309 1514 Wacom China Corporation Wacom Digital Solutions Co Ltd 1108 Block One Kuntai International Bldg Gangnam Telepia B D 9th Fl 662 18 12 Chao Wai Street Chao Yang District Yeoksam dong Gangnam gu Seoul 135 080 Beijing China 100020 Korea Telephone Telephone General 86 10 5879 0880 General 82 2 557 3894 Fax 86 10 587...

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