Emission Control Systems Information and Warranty—Gasoline
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engine/equipment be retained, but Wacker Neuson cannot deny warranty
coverage solely for the lack of receipts or for the failure to ensure the performance
of all scheduled maintenance.
Normal maintenance, replacement, or repair of emission control devices and
systems may be performed by any repair establishment or individual; however,
warranty repairs must be performed by an authorized Wacker Neuson dealer/
service center.
The engine/equipment must be presented to an authorized Wacker Neuson dealer/
service center as soon as a problem exists. Contact Wacker Neuson Product
Support Department (1-800-770-0957) or visit wackerneuson.com to find a dealer/
service center in your area, or to answer questions regarding warranty rights and
responsibilities.
How to Make a Claim
In the event that any emission-related part is found to be defective during the
warranty period, you shall notify Wacker Neuson Product Support Department
(1-800-770-0957, or [email protected], or
wackerneuson.com), and you will be advised of the appropriate dealer/service
center where warranty repair can be performed. All repairs qualifying under this
limited warranty must be performed by an authorized Wacker Neuson dealer/
service center.
You must take your Wacker Neuson engine/equipment along with proof of original
purchase date, at your expense, to the authorized Wacker Neuson dealer/service
center during their normal business hours.
For owners located more than 100 miles from an authorized dealer/service center
(excluding the states with high-altitude areas as identified in 40 CFR Part 1068,
Appendix III), Wacker Neuson will pay for pre-approved shipping costs to and from
an authorized Wacker Neuson dealer/service center.
Claims for repair or adjustment found to be caused solely by defects in material or
workmanship will not be denied because the engine/equipment was not properly
maintained and used.
The warranty repairs should be completed in a reasonable amount of time, not to
exceed 30 days.
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