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Additional information
Problem
Suggestion
I hear other calls while
using my telephone .
• Disconnect the base unit from the telephone jack, and plug in a regular telephone . If you still
hear other calls, the problem is probably in the wiring or local service . Contact your local
telephone company .
My handset does not ring
when I receive a call .
• Make sure the ringer is activated . Refer to the section(s) on ringer selection in this user’s manual .
• Make su�e the telephone line co��� is plugge�� fi��l�� into the base unit an�� the telephone jack. Make su�e
the power cord is plugged in .
• The handset may be too far from the base unit .
• Charge the battery in the handset for at least 16 hours . For optimum daily performance, return the handset
to the base unit when not in use .
• There may be too many extension telephones on your telephone line for all of them to ring . Try unplugging
some of the other telephones .
• The la��out o� ��ou� ho�e o� o�fice �ight be li�iting the ope�ating �ange. T��� �o�ing the telephone base to
anothe� location, p�e�e�abl�� on an uppe� ��oo�.
• If other telephones in your home are having the same problem, the problem is in the wiring or local service .
Contact your local telephone company (charges may apply) .
• Test a working telephone at the telephone jack . If another telephone has the same problem, the problem
is the telephone jack . Contact your local telephone company (charges may apply) .
• Other electronic devices can cause interference with your cordless telephone . Try installing your telephone
as far away as possible from these types of electronic devices: wireless routers, radios, radio towers, pager
towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances
and other cordless telephones .
• The telephone line cord might be malfunctioning . Try installing a new line telephone cord .
Troubleshooting
