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VPS-DOS-TR-04-E / Rev 01 
6-January-2022

Volta Power Systems

Page 32 of 34

TROUBLESHOOTING AND FAQS

How long will my Volta System run?

Runtime is directly related to how much power you are using and how 

much energy your system can store� On the Volta touchscreen, you can 

monitor the Time Remaining indicator� This displays the approximate 

charge time remaining in the Flex Pack� 

You can also calculate an approximate runtime. For example, if you have a 12 

kWh Flex Pack, and your Power Flow indicator on the touchscreen is reading 

-1,000 W, then you can estimate that you have approximately 12 hours of 

runtime remaining� 
Overall, the more appliances, devices, and electrical systems you use, the 

quicker your State-of-Charge will deplete� On lighter loads, it’s possible for 

the system to last for several days� 

Refer to System Runtime on page 20 

for more information.

Why is there a system delay after I press the On/Off push-

button?

When the On/Off pushbutton is pressed to turn on the Volta System, a 

system check occurs� After all system checks are successful, the Flex Pack 

supplies power to all the Volta System components, turning the system on�

Why won’t my Volta System charge? 

There may be several reasons why the Volta System isn’t charging, even 

while connected to shore power:

 

The State-of-Charge is too high� If you are attempting to charge the SOC 

to 100% from a SOC greater than approximately 90-95%, the system 

will need to deplete to below approximately 90-95% before the system 

begins to charge again� 

 

The Flex Pack is too cold or too hot to charge� 

Refer to Using the Volta 

System in Hot and Cold Temperatures on page 24.

 

The shore power connection does not meet the charging requirements 

controlled by the Flex Pack BMS� 

Refer to Charging via Shore Power on 

page 20.

 

The selected charge rate is not appropriate for the shore power connec-

tion� You may need to raise or lower the Charge Rate Selection on the 

touchscreen� 

Refer to Inverter Screen on page 19.

 

If you’re using a plug-in surge protector, but you’re experiencing 

problems with your Volta System not connecting to the attached shore 

power, attempt the following test: Remove the surge protector and plug 

the shore cord directly into your vehicle� If your system is now able to 

receive shore power, it may be that your surge protector is not compati-

ble with the Volta System�

Содержание FLEX PACK

Страница 1: ...Volta Power Systems F L E X P A C K User Manual...

Страница 2: ......

Страница 3: ...e Volta System 13 Turning Off the Volta System 13 Charge Only Mode 13 Pushbutton LED Indicators 14 Touchscreen Overview 15 Home Screen 15 Alerts Screen 17 Settings Screen 18 Inverter Screen 19 Chargin...

Страница 4: ...olta System charge 32 How can I tell if my solar panels are working 33 Does the Volta System have to be turned on when charging 33 When connected to shore power should I leave the Volta System on or t...

Страница 5: ...Unlike generators our environmentally conscious power systems charge from solar shore or while you drive using otherwise wasted energy Leave no trace with a Volta System More Power Experience all the...

Страница 6: ...ht up Turning Off Your Volta System To turn your Volta system off press and release the power button then allow the system a few seconds to power off After it s powered down the touchscreen and button...

Страница 7: ...tems product is not working as expected please review this user manual first for operation instructions and basic troubleshooting techniques Never attempt to modify or repair electrical components you...

Страница 8: ...rking under its responsibility its control or appointed by it that is in charge of testing using or integrating the Volta System Volta Power Dis tribution Devices Components or Systems These include b...

Страница 9: ...to service a system by unapproved personnel could cause damage to the system voiding of the warranty injury or harm Warning The Volta System is designed for connection and operation with Volta power...

Страница 10: ...10 of 34 Warning Always remove jewelry and wear appropriate personal protec tive equipment PPE before handling the Volta System and Volta Power Distribution Devices or Systems Warning Vehicle exhaust...

Страница 11: ...ity power distribution devices used or other application specific variations The Volta System and power distribution systems are similar in complexity to a vehicle engine or generator Therefore only V...

Страница 12: ...air conditioner heater cook top etc The inverter also converts shore power AC to direct current DC for charging the Flex Pack DC DC Converter The DC DC converter drops the Flex Pack s energy from 51...

Страница 13: ...ng the pushbutton to turn off the Volta System a few seconds will pass before the pushbutton LED turns off and the Touchscreen shuts down signaling that the Volta System is turned off If the Volta Sys...

Страница 14: ...source connected Yellow Too cold to charge Yellow Flashing 5 seconds Volta System is starting after press ing the pushbutton Dim Yellow Flashing 5 seconds Volta System is shutting down after pressing...

Страница 15: ...states Refer to State of Charge SOC Flash Codes on page 16 B Charge Time Remaining Displays the approximate charge time remaining in the Flex Pack This value changes depending on the amount of load ap...

Страница 16: ...s too cold to charge Heating Pads On Heating pads are on and actively warming the Flex Pack Pack Temperature High Flex Pack is at or near the high temperature shutdown limit F Pack Temp Displays the c...

Страница 17: ...ons to access the corresponding screens including Home button Accesses the Home screen Settings button Accesses the Settings screen Inverter button Accesses the Inverter screen Sleep button Puts the T...

Страница 18: ...ress the setting to adjust Refer to the Available Settings section below for details Available Settings Some screens require a password to edit the settings These screens include settings that should...

Страница 19: ...button Accesses the Setting screen Sleep button Puts the Touchscreen into sleep mode C Inverter Power Toggles the inverter On or Off Whenever the inverter is not needed not using 120V devices turn of...

Страница 20: ...emperature reduces the amount of time the air conditioner compressor needs to run in warm climates Decrease the thermostat in cool climates Decreasing the desired vehicle temperature reduces the amoun...

Страница 21: ...The secondary alternator or a shore power connection are more effective in charging the Flex Pack than solar power The solar charging system is primarily used to increase the time needed between Flex...

Страница 22: ...limit or 0 State of Charge SOC When the Volta System reaches 0 SOC the pushbutton LED flashes yellow the SOC is red and the system shuts down Do not attempt to turn on the system until a charge source...

Страница 23: ...a Power Systems Page 23 of 34 Consider the Flex Pack temperature when recovering from zero SOC The Volta System will not charge if the Flex Pack is too cold Refer to Cold Temperature Operation on page...

Страница 24: ...the Flex Pack To protect the Flex Pack avoid using or storing the Flex Pack at or above 134 F 57 C Storage of the Flex Pack at elevated temperatures is not recommended as it will reduce the lifetime...

Страница 25: ...ing pads only activate when the Volta System is on unless connected to shore power Connect to shore power whenever possible When connected to shore power the heating pads will draw power from shore po...

Страница 26: ...his limit 126 F 52 C Low Temperature Shutdown Low temperature at which the Volta System shuts down Less than 4 F 20 C Normal Operating Range Charge Temperature range at which the BMS allows the Flex P...

Страница 27: ...ature Range Charge Source Not Connected Temperature range at which the Flex Pack s internal heating pads are on to maintain a normal operating temperature 4 F to 42 F 20 C to 6 C Heating Pads On Tempe...

Страница 28: ...g the vehicle in storage turn off the Volta System by pressing the On Off pushbutton To prepare for long term storage 1 Charge the Flex Pack to greater than 70 SOC as indicated on the touchscreen 2 Pr...

Страница 29: ...Volta Power Systems Page 29 of 34 Only Mode the Volta System turns on as necessary to maintain an operating temperature Also if a fuse blows or power is lost disconnected from shore power the Flex Pa...

Страница 30: ...hen the SOC gauge Display and On Off pushbutton are no longer illuminated remove any mounting hardware to access the back of the SOC gauge Display 3 Disconnect the SOC gauge Touchscreen connector NOTE...

Страница 31: ...to Harness Bluetooth Module Install MyVolta App Download the myVolta app to your mobile device then follow instructions in the app to pair with your Bluetooth module You can view the following informa...

Страница 32: ...supplies power to all the Volta System components turning the system on Why won t my Volta System charge There may be several reasons why the Volta System isn t charging even while connected to shore...

Страница 33: ...tem on or turn it off If you plan on using your vehicle s electrical systems while connected to shore power leave the Volta System turned on If you aren t regularly using your vehicle s electrical sys...

Страница 34: ...tart if a charge source is connected To perform the system recovery refer to Recovery from Zero State of Charge on page 22 Why do I need to adjust my charge rate Have you ever tripped a circuit breake...

Страница 35: ......

Страница 36: ...Publication Date January 2022...

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