VPS-DOS-TR-04-E / Rev 01
6-January-2022
Volta Power Systems
Page 32 of 34
TROUBLESHOOTING AND FAQS
How long will my Volta System run?
Runtime is directly related to how much power you are using and how
much energy your system can store� On the Volta touchscreen, you can
monitor the Time Remaining indicator� This displays the approximate
charge time remaining in the Flex Pack�
You can also calculate an approximate runtime. For example, if you have a 12
kWh Flex Pack, and your Power Flow indicator on the touchscreen is reading
-1,000 W, then you can estimate that you have approximately 12 hours of
runtime remaining�
Overall, the more appliances, devices, and electrical systems you use, the
quicker your State-of-Charge will deplete� On lighter loads, it’s possible for
the system to last for several days�
Refer to System Runtime on page 20
for more information.
Why is there a system delay after I press the On/Off push-
button?
When the On/Off pushbutton is pressed to turn on the Volta System, a
system check occurs� After all system checks are successful, the Flex Pack
supplies power to all the Volta System components, turning the system on�
Why won’t my Volta System charge?
There may be several reasons why the Volta System isn’t charging, even
while connected to shore power:
•
The State-of-Charge is too high� If you are attempting to charge the SOC
to 100% from a SOC greater than approximately 90-95%, the system
will need to deplete to below approximately 90-95% before the system
begins to charge again�
•
The Flex Pack is too cold or too hot to charge�
Refer to Using the Volta
System in Hot and Cold Temperatures on page 24.
•
The shore power connection does not meet the charging requirements
controlled by the Flex Pack BMS�
Refer to Charging via Shore Power on
page 20.
•
The selected charge rate is not appropriate for the shore power connec-
tion� You may need to raise or lower the Charge Rate Selection on the
touchscreen�
Refer to Inverter Screen on page 19.
•
If you’re using a plug-in surge protector, but you’re experiencing
problems with your Volta System not connecting to the attached shore
power, attempt the following test: Remove the surge protector and plug
the shore cord directly into your vehicle� If your system is now able to
receive shore power, it may be that your surge protector is not compati-
ble with the Volta System�
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