SmartCrystal™ Cinema
Neo Dual
n ° : MUV1600178
Version : A01
USER MANUAL
Date : 10/05/2019
This document is the property of the Co VOLFONI and may not be reproduced or disclosed without permission
15
VII.
TROUBLESHOOTING
PROBLEM
SOLUTION
The system does not work
1-
Verify that the power LED is illuminated when working
2-
If it is off, this indicates that there is a problem with the
power supply of the system
3-
Check that the electronic module is correctly mounted into
the bracket
4-
Check that the power supply is connected and that the
system is in the power ON state
5-
Should the error persists, please contact your reseller or
integrator
The image is blurred
Check that 2D images coil out polarizers are sharp
No 3D or bad 3D quality
1-
Ensure that the side of the device marked “Projector side” is
facing towards the projector
2-
Ensure the polarizer marked with a “Right eye” is in front of
your right projector
3-
Ensure that the polarizer marked with a “Left eye” is in
front of your left projector
4-
The server(s) must broadcast the 3D content in two 2D
contents : 1 2D content (left images) for the left projector
and 1 2D content (right images) for the right projector
5-
The two projectors must be synchronized in order to
broadcast the two 2D contents (left and right images)
simultaneously in 2D mode
6-
Tilt the polarizer panel at a slightly to avoid scattering light
reflection onto the projector lens and to reduce potential
ghosting
7-
Silver screen must be used
8-
We recommend to use Volfoni passive glasses (circular
polarization)
9-
Remove projection porthole in case of it depolarizes the
light
