18
Note:
•
The interval time between blood glucose and blood β-ketone testing is 3
minutes. If pass 3minutes, the GKI mode will deactivate and meter will turn off.
•
If you insert the wrong strips, the meter will show the error message.
Questionable or Inconsistent Results
If your blood glucose/blood β-ketone/glucose ketone index result does not match
how you feel, please:
•
Check the expiration date and the discard date of the test strip.
•
Confirm the temperature of blood glucose in which you are testing is between
41 and 113°F, the temperature of blood β-ketone in which you are testing is
between 45.5 and 113°F.
•
Make sure the test strip has been stored at 36-86°F, 10-90% humidity..
•
Make sure the test strip was used immediately after removing it from the test
strip vial (or the foil pouch).
•
Make sure that you followed the test procedure correctly.
•
Perform a control solution test (See
Performing a Control Test
for
instructions).
After checking all of the conditions listed above, repeat the test with a new test strip.
If you are still unsure of the problem, please contact VivaChek Customer Support
at 888-969-6928 (7 days a week. 9 a.m.-5 p.m. Eastern Time). Please contact your
healthcare professional if you need help outside of these hours.
Testing with Control Solution
Why Perform Control Tests
Performing a control test lets you know that your meter and test strips are working
properly to give reliable test results. You should perform a control test when:
•
Once a week
•
You open a new box of test strips
•
You want to check the meter and test strips
•
Your test strips were stored in extreme temperature or humidity
•
After cleaning your meter
•
You dropped the meter
•
You suspect your test result. Or if your test result does not match with how
you feel
