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Congratulations
on the purchase of your ultraviolet (UV) water disinfection
system! This system uses the most advanced UV technology on the market and is
designed to provide you with years of trouble free operation with minimal maintenance
required to protect your drinking water from microbiological contaminants.
To ensure ongoing disinfection of your water, UV lamps need to be replaced annually
with VIQUA factory-supplied replacements. VIQUA lamps are the result of extensive
development resulting in a highly efficient disinfection platform with extremely stable UV
output over the entire 9000 hour lifetime. Its success has led to a proliferation of non-
genuine copies in the market.
The UV lamp is the heart of the disinfection system, and there should be no compromise
when it's time for a replacement.
Why should you insist on genuine factory supplied VIQUA replacement lamps?
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Use of widely available, non-genuine, replacement lamps has been shown to
damage the control module of VIQUA UV disinfection equipment.
•
An increasing number of calls to VIQUA Technical Support are connected with non-
genuine lamps being used (unknowingly) as replacements.
•
Damage arising from the use of non-genuine lamps poses a safety risk and is not
covered by equipment warranty.
•
Unless the UV equipment is equipped with a UV sensor (monitor), it is not possible to
verify the UV (invisible) output of replacement lamps.
•
Similar appearance to the original lamp and the presence of (visible) blue light does
not mean equivalent disinfection performance.
•
VIQUA replacement lamps undergo rigorous performance testing and strict quality
control processes to ensure that the safety and performance certifications of the
original equipment are not compromised.
So, you can see that it's simply not worth the risk! Insist on genuine VIQUA replacement
lamps.