background image

14

• 

Press E (

) to set RGB range (Limited or Full) effects.

RGB Range:Limited

Section 11:  Troubleshooting

11.1 – General Problems

The screen is blank

• 

Press the power button to turn the monitor on.

• 

Confirm the brightness and contrast settings are set normally.

• 

Check if the indicator light is flashing. If so, there is no signal from your video source.

• 

If your source is a notebook or laptop, make sure it’s powered on and set to mirror or 
extension mode.

The image is out of focus

• 

Make sure the video cable is inserted properly at both ends.

The screen is flashing

• 

Plug monitor into a different power source. Insufficient power can cause this issue.

• 

Make sure devices such as non-shielded speakers, fluorescent lighting, AC transformers, 

table fans, etc., are a safe distance away from your screen to avoid magnetic disturbances.

The color bleeds or visual effects appear unusual.

• 

If your screen is all red or blue, or any colors disappear, check to see that the cable is 
properly inserted. A loose connection can cause a bad signal.

• 

Try connecting to another video source for comparison.

The screen appears to be scrolling, rolling, or moving unusually.

• 

Check that your source frequency is within 55-76Hz.

• 

Reconnect and ensure your video cable is secure.

The monitor needs cleaning

• 

Make sure the monitor has been powered off before cleaning.

• 

Always use soft, non-abrasive cloth when cleaning.

• 

Use dry, non-abrasive cloth to gently remove debris or dust.

• 

If necessary, lightly dampen a non-abrasive cloth with water and gently clean the surface.

• 

Never use alcohol or ammonia-based cleaning solutions.

• 

Never spray liquid directly onto any part of the monitor.

The indicator light does not work

• 

Check if the power is on

.

• 

Make sure the power cable is properly connected to the monitor and power source.

Cannot plug and play.

• 

Check PC requirements to make sure it is compatible with the monitor.

• 

Check graphics card requirements to make sure it is compatible with the monitor.

Dim image

• 

Adjust the brightness and contrast ratio.

Image jitter/moire pattern

• 

Nearby electric equipment may be interfering with the monitor.

Light indicator is on or flashing, but there is no image displayed on screen

• 

Check if the monitor power is on.

Содержание GN32DA

Страница 1: ...er to continue serving our customers and providing the best products our product information including our user manuals may receive updates from time to time Please check our website for the latest us...

Страница 2: ...nnectivity 9 6 4 HDMI Connectivity 9 6 5 DVI Connectivity 9 Section 7 Basic Operation 10 Section 8 Indicator Light 10 Section 9 OSD 11 9 1 OSD Menu Functions 12 Section 10 ECO Modes and Gameplus Switc...

Страница 3: ...cause damage to your monitor 5 Do not spray cleaner and or any kind of liquid directly onto the monitor s screen or any part of the monitor 6 Do not insert anything into ventilation openings 7 Always...

Страница 4: ...1 Stand Base x 1 Cable Clip x 1 Power Cable x 1 AC 100 240V 50 60Hz NO 2 Screws x 2 NO 3 Screws x 4 for Wall Mounting NO 1 Screw x 1 DP Cable x 1 Screwdriver x 1 User Manual x 1 Note The NO 3 Screws...

Страница 5: ...mputer s DVI output and connect the other end to the monitor s DVI port 8 9 10 11 1 3 4 5 6 7 2 1 Power Connector Insert the power cable to supply power to the monitor 2 M Menu Button Press to display...

Страница 6: ...Stand Stem NO 1 Screw x 1 Stand Base Stand Stem Cable Clip 3 Press the button to remove the stand plate and use two NO 2 screws to install the it onto the stand stem Stand Plate NO 2 Screws x 2 Butto...

Страница 7: ...in the back of the monitor 1 3 Follow the directions received with your mount stand or accessory and install the monitor on the wall or fixture as desired Remember to use the included NO 3 screws when...

Страница 8: ...in your headphones or any 3 5mm compatible external audio device to receive audio signals from your monitor If your headphones are connected to the monitor while audio devices are connected to your c...

Страница 9: ...cluded 6 4 HDMI Connectivity In order for the monitor to receive HDMI signals from the computer use an HDMI cable to connect the monitor to the computer HDMI OUTPUT PC HDMI Cable not included 6 5 DVI...

Страница 10: ...onitor and press it to turn the monitor on AMD FreeSync This feature itself is off by default In order to use this feature please note you must have hardware with FreeSync capability a DP cable and th...

Страница 11: ...Press M button to enter the OSD screen DP Resolution 2560x1440 144Hz Input Source Brightness Contrast Color Setting Picture Quality Setting Display Multi Window Audio Other DVI HDMI DP Window 1 Input...

Страница 12: ...t hue and saturation levels Picture Quality Setting Bypass On Off Turn the bypass function on off Sharpness 0 100 Adjust display sharpness Response Time Off High Middle Low Adjust response time Noise...

Страница 13: ...OSD s overall transparency OSD Time Out 5 100 Set how long the OSD remains open after non use OSD Rotation Normal 90 180 270 When the user ips the display this function can also flip the OSD to achie...

Страница 14: ...e a bad signal Try connecting to another video source for comparison The screen appears to be scrolling rolling or moving unusually Check that your source frequency is within 55 76Hz Reconnect and ens...

Страница 15: ...ture in Picture Additional Input Source Interchange Window Picture Mode DP HDMI DVI Mode 1 DP X Mode 2 HDMI X Mode 3 DVI X means this feature is supported while X means it is not supported 11 3 PBP Pi...

Страница 16: ...32 F to 95 F Storage 4 F to 140 F 10 90 RH non condensation VESA Mounting 75 x 75 mm Dimension with stand 28 3 x 22 4 x 9 8 in Net Weight with stand 17 7Ibs 8 05kg 12 2 Resolution Compatibility for DV...

Страница 17: ...mes WP s property This warranty only covers technical hardware defectiveness during the warranty period and under normal use conditions WP does not warrant uninterrupted or error free operation of thi...

Страница 18: ...articular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to c...

Страница 19: ......

Страница 20: ...COPYRIGHT 2019 VIOTEK ALL RIGHTS RESERVED...

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