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Troubleshooting Guide 

BEFORE CALLING FOR SERVICE 

If the grill does not function properly use the following checklist before contacting your dealer for service, you may save the cost of a 

service call and the inconvenience of being without your grill. Additional troubleshooting tips can be found on our website at 

Http://www.vintageluxuryappliances.com

 

PROBLEM 

SOLUTION 

FLAME IS YELLOW / GAS SMELL 

IF YOU SMELL GAS WHILE THE GRILL IS OPERATING, IMMEDIATELY 

TURN OFF ALL BURNERS. 

Wait for the grill to cool and check the burner inlet for 

obstructions and perform a leak test according to the procedure on page 10. Also check 

the air shutter for proper adjustment according to the procedure on page 12. 

NOTE: If the grill is operating in a dusty area or if heavy grease is present, some orange 

tips on the burner flame should be considered normal. If possible move grill to a less dusty 

area. 

GRILL GETS TOO HOT 

IN   THE   EVENT   THE   GRILL   GETS   TOO   HOT,   TURN   OFF   THE     GRILL 

IMMEDIATELY AND ALLOW IT TO COOL OFF.  Perform a leak test per the 

procedure on page 10.  If links cannot be detected, call for service before attempting to 

use the grill. Do not operate all burners on high with the lid down. 

LOW / INSUFFICIENT HEAT 

Check for kinks in supply line and pre-heat grill with U-burners for at least 15 minutes 

with hood closed. IR burners should allow 5 minutes to pre-heat with the hood open. If 

only one burner appears low, clean burner and clear port of any obstructions. 

Check for proper gas supply and pressure. Make sure tank is full. A mostly empty tank 

may not have sufficient pressure to run grill at high heat. 

On 

natural gas units, ensure that 

the flexible supply line is at least 1/2" diameter. Check the gas supply pressure to ensure at 

least 7" W.C. (0.25 psi) for natural gas, 11" W.C. (0.4 psi) for LP. 

Check flame characteristics according to the procedure on page 12 and adjust air shutter if 

needed. Check also that there is no pressure being applied to the regulator attached to the 

back of the grill. This regulator contains a flexible diaphragm and should not be allowed 

to touch the grill body or any surrounding objects. Check to make sure that the burners 

and the drip tray are clean and free from obstructions. Clean if necessary. NOTE: No part 

of the grill should ever be lined with aluminum foil as it will interfere with airflow and 

can cause a low heat condition. 

BURNER BLOWS OUT 

First determine if the problem is being caused by strong winds. Always shelter your grill 

from strong winds. Reposition your grill so that the back of the grill is toward the wind. 

Second, it could be that your LP tank is running out of fuel.  Weigh your propane cylinder. 

A standard 20 lb. tank will weigh about 39 lbs. when it is 80% full and 19 lb.  when it is 

empty. Check to ensure that the burners are correctly positioned in the grill. Correctly 

installed burners should be seated firmly with no side-to-side movement. 

GRILL WON'T LIGHT 

Make sure the gas supply is turned on, the LP tank is full and there are no leaks. (see pg. 

10) Match-light a burner according to the procedure on page 11. If the burner will light

with a match, then the spark igniter may not be functioning correctly, or may not be

adjusted correctly. You should hear a rapid snapping sound when the igniter button is

pushed. If there is no sound, first replace igniter batteries (pg. 7). If it still does not work,

make sure there is proper gap between the burner and electrode wire. Adjust according to

accordingly or call for service.

If the burner will not match light, and the gas supply has been confirmed, then check the

burner for blockages.

IGNITERS CLICK CONTINUOUSLY 

Unscrew one battery cap, rotate battery 180 degrees, and screw battery cap back in. (Only 

affects units 42” and larger because those units utilize two battery packs) 

Содержание VBQ-30G

Страница 1: ...Installation Operation Maintenance Instructions Parts List Owner s Manual For Outdoor Use Only MODELS VBQ 30GB VBQ 30G VBQ 36G VBQ 36SZG VBQ 42G VBQ 42SZG VBQ 56G VBQ 56SZG...

Страница 2: ......

Страница 3: ...lare Ups Cleaning Information Grill Rack Drip Tray Grill Burners IR Burners Orifice Cleaning Briquette Holder Stainless Steel 18 Troubleshooting Guide 18 Warranty Information 19 Table of Contents Cong...

Страница 4: ...Electrical Code ANSI NFPA 70 990 or Canadian Electrical code CSA C22 1 US 4006027 IMPORTANT The installer should leave these instructions with the consumer who local inspector s use reference The con...

Страница 5: ...ns Only certain types of glass heatproof glass ceramic earthenware or other glazed utensils are suitable for grill use Use of these types of materials may break with sudden temperature changes Use onl...

Страница 6: ...se this outdoor Grill inside any building garage shed or breezeway or inside any boat trailer or recreational vehicle to prevent a possible fire and to prevent the possibility of carbon monoxide poiso...

Страница 7: ...nto your Non s itioned correct o their locating fitted and the i regulator acco vice requiremen INSTRUCTI WIDTH 28 1 2 34 40 1 2 54 1 2 IMP Combustible e ly on their orif g pins and plac igniter cap i...

Страница 8: ...he rear casters to prevent unwanted grill movement IGNITER BATTERY INSTALLATION Install 9V igniter batteries 1 Locate the igniter modules at the bottom of the control panel by removing the drip tray 2...

Страница 9: ...must be attached to the three prong male plug on the back of the grill It is located on the lower right corner on the back of the grill This extension cord should be plugged into a nearby outlet Pleas...

Страница 10: ...g 10 W C non operating 11 2 W C L P TANK REQUIREMENTS Use only a standard 20 lb 5 gal Propane gas cylinder 18 1 4 H x 12 1 4 dia The tank must be installed in the upright position Do not use a dented...

Страница 11: ...C non operating 4 5 W C Optimum supply line pressure 7 W C NATURAL GAS CONNECTION Your VINTAGE Grill for use with Natural Gas comes equipped with its own regulator which MUST NOT be removed If this r...

Страница 12: ...Page 11 Figure 3 Natural Gas Connection...

Страница 13: ...of liquid soap and water to all connection points 4 It is key to look for bubbles to appear as the appearance of bubbles will indicate a gas leak If a leak is present immediately turn off gas supply...

Страница 14: ...through the notch in the grill rack to the ports of the burner you are trying to light If attempting to light the right burner first ensure that only the right burner control knob is used 2 Position t...

Страница 15: ...r to lighting the burner for adjustment The air shutter adjustment screws are accessible with a screwdriver by removing the burner Loosen the lock screw of the air shutter Refit the burner Make certai...

Страница 16: ...inserted into the holes of the tray Each grill burner has its own igniter The igniter push buttons are located on the sides of the front control panels Figure 5 Low Heat Adjustment COOKING TIPS Grill...

Страница 17: ...ith proper care flare ups should not present a problem with your VINTAGE Grill Minimize flare ups by Properly pre heating the grill Ensuring grill grids are properly installed with the U shape facing...

Страница 18: ...ramic body causing all of the igniters to fail Install the briquette tray and make sure they sit level and do not rock Lastly light all of the burners and check all proper flame characteristics ORIFIC...

Страница 19: ...ch Brite polishing pad Never use steel wool on stainless steel ALWAYS SCRUB IN THE DIRECTION OF THE GRAIN DO NOT SCRUB IN CIRCULAR MOTION ADDITIONAL INFORMATION Always keep the area around the grill f...

Страница 20: ...for LP Check flame characteristics according to the procedure on page 12 and adjust air shutter if needed Check also that there is no pressure being applied to the regulator attached to the back of th...

Страница 21: ...o products purchased in the United States and Canada and is only available to the original owner of the product and is not transferable Product must be purchased in the country where service is reques...

Страница 22: ...ance has been tampered or altered in any way or which in our judgment has been subjected to misuse negligence or accident implied warranty shall not extend beyond the duration of this written warranty...

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