Customer Service - 1.800.343.9463
Page 16
TROUBLESHOOTING
Problem
Likely Cause
Solution
Door gasket not sealing
properly
Door gasket is twisted
See next page
Lost its flexibility
See next page
Will not start
Thermostat delay
Allow enough time for thermostat
startup delay
Tripping circuit breaker
Reset breaker, verify dedicated
15-amp outlet and not on ground
fault interrupter
Temperature setting is wrong
Adjust your set temperature
Wine probe disconnected
Assure probe line is in a bottle of
water and is not stretched
Runs constantly
Thermostat setting
It may be set too cool — raise the
set temperature
Cabinet recently loaded with wine Wait. It may take several weeks to
reach optimal storage
temperature.
Ambient room temperature
Adjust the temperature in the
room. Units are designed to cool
30°F below room temperature.
Inadequate ventilation
Assure proper space above,
behind and on the side of the unit.
Do not set anything on top.
Door gasket not sealing properly
See next page
Not cooling
Thermostat setting
May be set too warm, lower the
set temperature
Thermostat not operating cor-
rectly
Test unit with bypass plug, see
next page
Low on refrigerant or Freon
Unit may need service. Contact
Customer Service.
Temperature variation
Temperature equalizer fan
malfunction
See section on temperature
equalizer on pg. 14
Icing up
Unit running constantly
See above section on units
running constantly
Low on refrigerant or Freon
Unit may need service. Contact
Customer Service.
Clicking noise during start-up
Outlet power
Assure 15 amp outlet and not on
a GFI
Vinothèque customer service: 800.343-9463
8 a.m. to 4 p.m. PST, Monday through Friday
