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31
Troubleshooting Guide
Symptom
Possible Causes
Corrective Acton
Unit does not run
No power to unit
Check for power at outlet. Check fuse box / circuit
breaker for blown fuse or tripped breaker. Replace or
reset.
Faulty service cord
Check with test light at unit, if no circuit and current is
indicated at outlet, replace or repair.
Low voltage
Check input voltage for proper voltage. Take appropriate
action to correct voltage supply problem.
Freezer temperature set too warm
Adjust freezer temperature.
Faulty timer
Check with test light. Replace if necessary.
Faulty relay
Check relay. Replace if necessary.
Faulty compressor
Check compressor motor windings for opens / shorts.
Perform compressor direct wiring test.
Replace
if
necessary.
Faulty overload
Check overload for continuity.
NOTE:
Ensure compressor / overload are below
trip temperature before testing.
Replace
if
necessary.
Refrigerator
Excessive door opening
Consumer education.
section too warm
Overloading of shelves
Consumer education.
Warm or hot foods placed in cabinet
Consumer education.
Refrigerator temperature set too
Adjust refrigerator temperature.
warm.
Poor door seal
Level cabinet. Adjust hinges. Replace gasket.
Dirty condenser
Clean condenser.
Refrigerator airflow
Check airflow grille for obstructions. Adjust as
necessary. Check airflow fan. Replace if faulty.
Interior light remains on
Check switch. Replace if necessary.
Faulty condenser fan or evaporator
Check fan switch, fan, and wiring. Replace if necessary.
fan
Faulty compressor
Check intake valve. Replace compressor.
Refrigerator
Refrigerator temperature set too
Adjust refrigerator temperature.
section too cold
cold.
Refrigerator airflow not properly
Adjust airflow grille to freezer. Adjust Chef’s pantry
adjusted
temperature
control.
Refrigerator
Refrigerator temperature set too
Adjust refrigerator temperature.
section too cold
cold
Refrigerator airflow not properly
Adjust airflow grille to freezer. Adjust Chef’s pantry
adjusted.
temperature
control.
Freezer section
Freezer temperature set too cold
Adjust freezer temperature.
too cold
Unit runs
Temperature set too cold
Adjust temperature.
continuously
Dirty condenser or obstructed grille
Check condenser and grille. Clean.
Poor door seal
Level cabinet. Adjust hinges. Replace gasket.
Interior light remains on
Check switch. Replace if necessary.
Faulty condenser fan or evaporator
Check fan switch, fan, and wiring. Replace if necessary.
fan
Refrigerant shortage or restriction
Check for leak or restriction. Repair, evacuate and
recharge
system.