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© 2012 Viking Preferred Service 

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SAVE THESE INSTRUCTIONS

REVIEW ALL SERVICE INFORMATION IN THE APPROPRIATE SERVICE MANUAL AND TECHNICAL

SHEETS BEFORE BEGINNING REPAIRS.

Pride and workmanship go into every product to provide our customers with quality appliances. It is possible, 

however, that during the lifetime of a product, service may be required. Products should be serviced only by a 

qualified authorized service technician who is familiar with the safety procedures required to perform the repair 

and is equipped with the proper tools, parts, testing instruments, and the appropriate service manual.

Important Information

Safety Information

We have provided many important safety messages 

throughout this manual and on the appliance. 

Always read and obey all safety messages. This is 

 

a safety alert symbol.

 

This symbol alerts personnel to hazards that can 

kill or hurt you and others. All safety messages will 

be preceded by a safety alert symbol and the word 

“DANGER”, “WARNING” or “CAUTION”. These 

words mean:

All safety messages will identify the hazard, tell you 

how to reduce the chance of injury, and inform you 

what can happen if the instructions are not followed.

To locate an authorized service agent, call:

Viking Customer Service

Phone No. 1-888-845-4641

Address your written correspondence to:

Viking Preferred Service

1803 HWY 82 West

Greenwood, MS 38930

DANGER

 

Immediate hazards which WILL result in severe

personal injury or death. 

Hazards or unsafe practices which COULD 

result in severe personal injury or death. 

CAUTION

 

Hazards or unsafe practices which COULD 

result in minor personal injury, product or 

property damage.

 

WARNING

 

WARNING

 

To avoid risk of serious injury or death, repairs 

should not be attempted by unauthorized per

-

sonnel.

CAUTION

VIKING will not be responsible for any injury or 

property damage from improper service

procedures. If performing service on your own 

product, you must assume responsibility for any 

personal injury or property damage which may 

result.

Содержание RDDFF236

Страница 1: ...owing models RDDFF236 Freestanding French Door Bottom Mount Refrigerator Service Manual This manual is to be used by quali ed appliance technicians only Viking does not assume any responsibility for p...

Страница 2: ...e 23 241 Software Revision Main Control Board 23 242 Software Revision Display Board 23 Service Diagnostics and Procedures Parts Location Upper Control Board and Main Control Board 24 Parts Location S...

Страница 3: ...safety messages will be preceded by a safety alert symbol and the word DANGER WARNING or CAUTION These words mean All safety messages will identify the hazard tell you how to reduce the chance of inju...

Страница 4: ...A 115 volt 60 Hz 15 amp fused electrical supply is required It is required that a separate circuit serving only this appliance be provided This appliance is equipped with a power supply cord having a...

Страница 5: ...K15111363 MINIMUM INSTALLATION CLEARANCE TOP 1 4 INCH ESPACE DE DEGAGEMENT REQUIS 1 4 5 00 oz R134a 142 g de R134a 115VAC 60Hz 7 10 A CODE 10 LISTED HOUSEHOLD REFRIGERATOR 1665 TYPE BMA22CF ENERGY PE...

Страница 6: ...adjustment IMPORTANT Wait 24 hours for your refrigerator to cool completely before adding food If you add food before the refrigerator has cooled completely your food may spoil Temperature Control Gui...

Страница 7: ...humidity control is ON Press Humidity Control again to turn OFF and save energy when the environment is less humid Sabbath Mode The Sabbath Mode is designed for those whose religious observances requi...

Страница 8: ...sh leafy vegetables Ajustable Cold Zone The Adjustable Cold Zone drawer is a full width drawer with adjustable temperature control This drawer can be used for large party trays deli items beverages or...

Страница 9: ...er Replacement water filters are available through your local Viking Range Dealer You may also order filters by calling 1 888 845 4641 or online at vikingrange com IMPORTANT Air trapped in the water s...

Страница 10: ...ean sponge or soft cloth and a mild detergent in warm water 3 Wash stainless steel and painted metal exteriors with a clean sponge or soft cloth and a mild detergent in warm water 4 There is no need f...

Страница 11: ...pad and wait three seconds 4 When entered successfully the freezer temperature screen will display PE 5 Entry is confirmed by pressing the freezer temperature down keypad The refrigerator temperature...

Страница 12: ...either the refrigerator temperature up or down keypads this digit can be changed from 0 9 9 Press the freezer temperature up keypad to select the next digit Using either the refrigerator temperature u...

Страница 13: ...If you attempt to enter an invalid program code the control will not save the new code but will beep The unit will NOT run with a program code of 0000 Once the program code has been saved the Programm...

Страница 14: ...rs immediately after the 4 hours of compressor run time Entering Forced Defrost Mode Enter the Forced Defrost Mode by performing the following 1 Press and hold the Door Alarm keypad 2 Then press and h...

Страница 15: ...orced Defrost Mode continued 5 Press the refrigerator temperature down keypad again Sh appears in right display 6 Press refrigerator temperature down keypad again to force defrost 7 Fd and Sh will fla...

Страница 16: ...lease the Door Alarm keypad and wait three seconds 4 When entered successfully the freezer temperature screen will display SE 5 Entry is confirmed by pressing the refrigerator temperature up keypad Fr...

Страница 17: ...e refrigerator temperature up or down keypad to toggle Compressor Condenser fan On and Off 112 Freezer Fan Press the refrigerator temperature up or down keypad to toggle Freezer Fan OFF High or Low sp...

Страница 18: ...fresh food thermistor You will see the actual temperature OP for open thermistor or SH for shorted thermistor 142 Freezer Thermistor This test will check the temperature from the freezer thermistor Yo...

Страница 19: ...m OP open to CL closed 152 Freezer Food Door State This test will check the freezer door switches When the door is open the display should read OP open and when the door is closed the display should r...

Страница 20: ...l stop flashing 183 Keypad Operation Display shows a numeric or letter display indicating the last key pressed Note Refrigerator up and down keypads have no effect when pressed and freezer temperature...

Страница 21: ...inimum time between defrosts ON position 203 Show Temperature Set Points Press the refrigerator temperature up or down keypad to change from showing actual temperature OFF to show temperature set poin...

Страница 22: ...p to 6 F Note Temperature will read in fahrenheit regardless of what current temperature scale is being used 221 Reset Default Settings CAUTION this will reset all adjustments made prior to this test...

Страница 23: ...as reset 241 Software Revision Main Control Board The display shows the software revision of the main control board 242 Software Revision Display Board The display shows the software revision of the d...

Страница 24: ...vice Service Diagnostics and Procedures Parts Location Upper Control Board and Main Control Board P10 Connector P4 Connector P3 Connector P5 Connector P1 Connector P8 Connector P7 Connector P6 Connect...

Страница 25: ...25 2012 Viking Preferred Service Service Diagnostics and Procedures Parts Location Secondary Control Board P1 Connector P2 Connector...

Страница 26: ...Thermostat closed 55 8K Ice Maker P1 1 Red P1 2 White 100M Water Dispenser Switch P6 3 Yellow P6 8 Yellow 20K Normally Closed Motorized Damper P5 5 Blue Red P1 2 White Fresh Food Thermistor P6 6 White...

Страница 27: ...ter White Blue P6 3 Dispenser Yellow P6 1 Thermister Ground White Orange Pin Number Description Wire Color P1 4 Compressor Blue P1 3 Neutral White P1 1 L1 Red P4 8 L1 Red White P4 6 Dispenser Valve Ye...

Страница 28: ...gnostics and Procedures Pin Number Description Wire Color P1 4 L1 Red P1 3 Neutral White P2 2 Dig Ground White P1 1 L1 Red P2 1 14VDC Red Black P2 2 Dig Ground Black Green P1 4 P1 3 P1 2 P1 1 P2 1 P2...

Страница 29: ...rred Service Service Diagnostics and Procedures Parts Location Refrigerator Light Switch Fresh Food Themistor Water Filter Water Dispenser Water Tank Control Panel Meat Vegetable Temperature Control L...

Страница 30: ...e refrigerator compartment To access the light bulb 1 Open fresh food door loosen mounting screw and slide cover to rear to release holding tabs 2 Replace light bulb 3 Reverse procedure to reinstall c...

Страница 31: ...t wiring ribbon and press tabs to release control board from housing 6 Replace or repair as necessary 7 Reverse procedure to reinstall WARNING To avoid risk of electrical shock personal injury or deat...

Страница 32: ...e vegetable meat drawer To access vegetable meat temperature control 1 Open doors and remove shelves and drawers 2 Lift up on right tray guide to disengage from inner wall 3 Rotate right tray guide to...

Страница 33: ...door and remove shelves and drawers 2 Remove 1 4 screws securing water tank 3 Disconnect tank and water lines 4 Remove water tank 5 Reverse procedure to reinstall WARNING To avoid risk of electrical...

Страница 34: ...ase switch from side panel Disconnect wiring 4 Replace or repair as necessary 5 Reverse procedure to reinstall Water Dispenser Water Line Tabs Screwdriver Blade WARNING To avoid risk of electrical sho...

Страница 35: ...w rate of 0 78GPM and a maximum pressure of 120 PSI To access the water filter 1 Open door s depress filter cover release and lower filter cover 2 Remove filter by turning counterclockwise WARNING To...

Страница 36: ...36 2012 Viking Preferred Service Ice Maker Water Dispenser Filter Water Tank Water Valve Water Line Inlet Water Flow Service Diagnostics and Procedures Disassembly...

Страница 37: ...37 2012 Viking Preferred Service Service Diagnostics and Procedures Disassembly Parts Location Freezer Rear Panel Evaporator Fan Light Switch Freezer Thermistor Light Assembly Ice Maker...

Страница 38: ...r drawer switch 1 Open drawer 2 Use a flat blade to depress light switch securing tab 3 Pull switch into freezer compartment and disconnect wiring harness 4 Repair or replace switch 5 Reverse procedur...

Страница 39: ...vicing reconnect power using power switch Service Diagnostics and Procedures Disassembly Freezer Light Housing continued 3 Lower light housing disconnect wiring harness remove wiring connections and p...

Страница 40: ...servicing reconnect power using power switch Service Diagnostics and Procedures Disassembly Freezer Drawer Bins Baskets Glides and Glide Adapters continued 3 Grasp center bracket on lower bin and lif...

Страница 41: ...per bracket 10 Extend left upper glide Remove securing screws to remove glide 11 Extend right upper glide Remove securing screws to remove glide WARNING To avoid risk of electrical shock personal inju...

Страница 42: ...ker Colder freezer settings and free air space around the ice maker to let air circulate will help make ice faster After the ice forms the ice maker continues to wait until it reaches 15 F before it s...

Страница 43: ...ith approximately 4 ounces of water and the freezing cycle is ready to begin again 1 To access the ice maker open the freezer door remove bottom cover and the ice maker is accessible 2 To access modul...

Страница 44: ...m the wall socket to the door switch and to the connector Repair circuit and connections or replace door switch as needed If the ejector begins to rotate very slowly there is power With power present...

Страница 45: ...e is not above 120 psi Water fill can be increased by turning the adjustment screw counterclockwise and decreased by turning the screw clockwise One half turn will adjust the fill by approximately two...

Страница 46: ...ee Evaporator Cover section page 47 5 Disconnect wiring 6 Repair or replace thermistor 7 Reverse procedure to reinstall WARNING To avoid risk of electrical shock personal injury or death disconnect el...

Страница 47: ...ocedure to reinstall Evaporator Fan The unit uses a fan motor to pull air over the evaporator coil and circulate it throughout the unit Evaporator Fan access 1 Remove freezer drawer baskets and glide...

Страница 48: ...ets Bins Glides and Glide Adapters section pages 39 42 2 Remove thermistor cover see Freezer Thermistor section page 46 3 Remove evaporator cover see Evaporator Cover section page 47 4 Remove securing...

Страница 49: ...o the heater is broken To access defrost thermostat 1 Remove freezer drawer baskets and glide adapters see Freezer Drawer Baskets Bins Glides and Glide Adapters section pages 39 42 2 Remove evaporator...

Страница 50: ...50 2012 Viking Preferred Service Service Diagnostics and Procedures Disassembly Parts Location Rear Main Control Board Second Control Board Condenser Fan Overload Relay Water Valve...

Страница 51: ...ct wiring Press tab to release main or secondary control board 4 Repair or replace control boards 5 Reverse procedure to reinstall WARNING To avoid risk of electrical shock personal injury or death di...

Страница 52: ...removal of heat from the condenser coil It is also used to protect the compressor from overheating 1 Slide unit out of service Remove securing screws and lower rear cover see Overload Relay section a...

Страница 53: ...sconnect water valve electrical connections 3 Repair or replace water valve 4 Reverse procedure to reinstall Dual Tube Sweep Connector Screw Service Diagnostics and Procedures Disassembly WARNING To a...

Страница 54: ...ssible short open condition Verify operation and ohm heater Verify closure replace if needed Unit running and no lights Sabbath Mode Open circuit Take out of Sabbath Mode Replace control board Replace...

Страница 55: ...overflows mold Ice maker fill setting Water pressure Water valve Ice maker Unit or ice maker not level Adjust water fill screw at ice maker Reduce water pressure Replace water valve Replace ice maker...

Страница 56: ...er thermostat Level ice maker or unit Remove obstructions in fill tub end Remove obstructions in fill tube Replace filter Ice build up on ejector blades Hollow cubes Ice maker froze up Fill level See...

Страница 57: ...57 2012 Viking Preferred Service Wiring and Schematics Full Schematic...

Страница 58: ...58 Wiring and Schematics 2012 Viking Preferred Service Wiring Diagram...

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