Due to the dynamic nature of the product design, the information contained in this document is subject to change without notice. Viking Electronics, and its affiliates and/or
subsidiaries assume no responsibility for errors and omissions contained in this information. Revisions of this document or new editions of it may be issued to incorporate
such changes.
Fax Back Doc 415
ZF300460 Rev G
Printed in the U.S.A.
P
P
r
r
o
o
d
d
u
u
c
c
t
t
S
S
u
u
p
p
p
p
o
o
r
r
t
t
L
L
i
i
n
n
e
e
.
.
.
.
.
.
7
7
1
1
5
5
.
.
3
3
8
8
6
6
.
.
8
8
6
6
6
6
6
6
F
F
a
a
x
x
B
B
a
a
c
c
k
k
L
L
i
i
n
n
e
e
.
.
.
.
.
.
7
7
1
1
5
5
.
.
3
3
8
8
6
6
.
.
4
4
3
3
4
4
5
5
D. SO-24A Mode
This mode is necessary when using the
RAD-AMP
to access Viking’s model
SO-24A
Service Observing Module
remotely. While in this mode the
RAD-AMP
omits conflicting commands by ignoring #1, #2 and “Priority 2” restrictions.
O
O
t
t
h
h
e
e
r
r
P
P
r
r
o
o
d
d
u
u
c
c
t
t
s
s
SO-24A Service Observation Unit
The
SO-24A
allows supervisors to silently monitor employee phones without disrupting
the activity at their workstation. The information gathered may be used for quality pur-
poses, to train, motivate even
assist
customer service and telemarketing representatives.
A supervisor may enter the conversation by dialing a “
✱
.” A cassette recorder output per-
mits automatic or manual recording of conversations.
The
SO-24A
features improved audio and can now be easily expanded to 240 stations by
installing additional 24 line units. The
SO-24A
can be programmed with a 2, 3 or 4 digit
dial up code to match station extension numbers.
?
Need More Information on the SO-24A?
Call (715) 386-4345 and select 690.
?
Need More Information on the SO-24A?
Call (715) 386-4345 and select 690.
RAD-1 Line Powered Remote Access Device
The
RAD-1
, remote access device, gives authorized users remote access to
PABX, Centrex and Electronic Key system features. It can also provide bridging to
a second central office line. With two levels of access and programmable toll
restriction, the
RAD-1
provides the security required to help prevent phone sys-
tem and toll abuse.
The
RAD-1
answers on the first ring and disconnects on CPC, time out or by dial-
ing
#7
. The 600 ohm LINE OUT port provides loop closure for audio access to sys-
tem features or an external device. For “line extender” applications, the user does
not have to hang up and redial the
RAD-1
to make another call. The
RAD-1
will
also provide a hookswitch flash on the
LINE OUT
port to access PABX, Centrex
or Electronic Key system features.
?
Need More Information on the RAD-1?
Call (715) 386-4345 and select 410.
K-2000-DVA Multi-Input Voice Dialer and Announcer
Viking’s
K-2000-DVA
is a fully programmable multi-input, multinumber auto dialer
and digital announcer, designed for emergency and non-emergency message
notification. The
K-2000-DVA
has eight dry contact inputs which when tripped will
sequentially dial up to 8 different phone numbers and play a recorded message
corresponding to the input tripped.
The
K-2000-DVA
can store up to seven 16 digit phone numbers and one 32 digit
phone number (for use with pagers) per input for a total of up to 64 different num-
bers. This unit is capable of local or remote recording of up to 8 different mes-
sages (one message per input), with a total recording time of one minute.
The
K-2000-DVA
can also be configured as a store caster (no dialing), for on-site
promotional or assistance announcements.
?
Need More Information on the K-2000-DVA?
Call (715) 386-4345 and select 303.
For disconnect, the
RAD-AMP
senses busy signals, return dial tone (if enabled), maximum call time (if enabled),
the Touch Tone command
#7
or a CPC break on either port. In addition, the
RAD-AMP
will flash the
LINE OUT
port for 500ms when the Touch Tone command
#1
is entered and disconnect the
LINE OUT
port for 2 seconds to
return fresh dialtone, when the Touch Tone command
#2
is entered.
5. Disconnect
8
