ViewZ VZ-PRO-ST Series Скачать руководство пользователя страница 61 | Manualshive

Страница: 61 / 63

background image

61

User Manual

Visit the ViewZ USA website at https://www.viewzusa.com

At start

Use this troubleshooting guide to help fix issues you have. If symptom
persists, follow the instructions below. After following the instructions
below, please contact your reseller or call us at 1-888-99-VIEWZ.

TROUBLESHOOTING GUIDE

- Check the following before calling for service.
- If the same problems continue after checking, contact the reseller you purchased the controller from.

The source layer creation fails in a simple

scenario, and nothing is displayed on the screen

Power light is off

Big screen black

Video input source detection is invalid

Unable to start

Videowall Control SW cannot connect

VZ-PRO Controller

Board stuck abnormally

Click the reset button (on the back of controller) or check the input souce

Check if the power cable is plugged in firmly

Check if the corresponding video connection of the device is reliable

Check the video input card is securely installed or

the video input format is supported

Please reset the power and check it.

If the controller is still not recovered, please contact your supplier.

Please check the network address, both VZ-PRO Controller and Local

Videowall Control PC, is located in the same network.

Ex. both devices should have like 192.168.0.XXX & 192.168.0.XX

Please check the cable connection.

Power off and restart, if you can't solve the problem, please contact your

supplier

•

Before contacting us, please find out the product name/model and serial number.

Caution

«
...
59
60
61
62
63
»

Содержание VZ-PRO-ST Series

Страница 1: ...USER MANUAL Please read this manual thoroughly before use and keep it handy for future reference VIDEO WALL CONTROLLER SETUP OPERATION VZ PRO ST SERIES ...

Страница 2: ...ouble Shooting Warranty 1 Mark Indication Substance 1 Package Features 1 Connection between Videowall Controller and Control Software 2 Synchroize Videowall Monitors with Control Software 3 Control Software Operation 2 Warning 2 Interface 3 Caution 4 Operational Temperature Humidity 3 6 13 15 18 61 63 4 6 4 10 5 5 12 ...

Страница 3: ...tlet consult with electrician for replacement of the outlet 12 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where it connects to the monitor 13 Only use attachment accessories specified by the manufacturer 14 Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the monitor When a cart i...

Страница 4: ...power cord while it s still plugged into the monitor Do not place any heavy objects on the power cord Damage to the cord may cause shock or fire Never open the monitor There are no user serviceable parts inside and opening will void warranty Removing covers may expose you to dangerous shock hazards or other risks Keep any heating devices away from the power cable and VZ PRO Controller Do not place...

Страница 5: ... Do not try to move the VZ PRO Controller by pulling on the power cord Do not cover the vents on the VZ PRO controller When moving the VZ PRO Controller turn off and unplug the power cord Make sure that all cables including HDMI cable and cables connected to other devices are disconnected before moving it Place the VZ PRO Controller out of children s reach as they could damage it by hanging onto i...

Страница 6: ...ll proper installation hardware and components If there are parts missing and or damaged please stop the installation and contact ViewZ USA at 888 998 4399 Electronic Stud Finder Protective Eye wear Pencil Level Phillips Screwdriver Assembly Components provided Installation Tools VZ PRO ST Controller Qty 1 110V Power Cable Qty 1 Software CD Qty 1 includes User Manual INSTALLATION ...

Страница 7: ...i3 4th Gen or Higher RAM DDR4 8G or Higher HDD SSD 128 256GB or Higher Network General TCP IP network with Gigabit LAN 3 OS Specification OS Windows 7 or later The media contents images videos will not be saved into the local videowall controll PC or VZ PRO ST Controller Local Videowall Control PC H W Requirement SYSTEM REQUIREMENTS Caution ...

Страница 8: ... for 24 7 operation 2 The VZ PRO Controller adopts a modular design which can be flexibly matched with a variety of input and output cards which can be upgraded expanded and maintained 1 The standard VZ PRO Controller comes with HDMI input output cards to accept upto 1080p resolution Optional 4K HDMI DVI SDI VGA and IP decoder card are available at factory option Please refer to page 11 for detail...

Страница 9: ...mats support multi window static layouts quick and easy replacement and make the big screen pictures more colorful 6 Support the presets scene layout in advance switching scene layout based on the specific internval time 7 Support multi level user management so each user can set different operation permissions 1 Intelligent fan speed adjustment function which can automatically adjust the fan speed...

Страница 10: ...utput for Videowall Monitors 2 HDMI IN External Input Sources 3 ETHERNET 10 100 RJ 45 4 N A 5 RS232 RJ 45 IN Serial Control IR Receiver 6 N A 7 USB 3 0 IN 8 USB 2 0 IN x 2 Firmware Update 9 AC 100 240V IN 1 Connect a power from the Controller to the AC outlet 2 Connect all of input source cables to the Controller 3 Connect all of output cables to the videowall monitors 4 Turn on the power of Contr...

Страница 11: ...ORT MAX RESOLUTION SUPPORTED FRAME RATE MAX RESOLUTION SUPPORTED FRAME RATE VZ H2K IN4 VZ H2K OUT4 VZ H4K IN1 VZ H2K OUT2 VZ D2K IN4 VZ D2K OUT4 VZ V2K IN4 HDMI HDMI 4 4 HDMI HDMI 1 2 DVI DVI 4 4 VGA 4 1920x1080p 60 1920x1080p 30 3840x2160p 30 1920x1080p 60 1920x1080p 60 1920x1080p 30 1920x1080p 60 VZ S2K IN4 VZ I2K IN2 SDI 4 RJ45 2 1920x1080p 60 H 264 MPEG4 IP decoder for 1080p 30 upto 8 ch ...

Страница 12: ...will be using for Local Control PC there might be an issue When you have the VZ PRO ST MX product package use a CD to install the SW into the computer Please run the WTRemote_V1 0 X X_setup exe program and install it 1 Prepare the Local Control PC with Window OS 1 1 Install WTRemote Videowall Controller SW Before login you should also check the IP address of your PC which WTRemote program wass ins...

Страница 13: ...nterface You can also launch the program run WTRemote icon on desktop If your Local Control PC successfully connected to the VZ PRO Controller the VZ PRO Controller IP address will be listed on the window like the above picture Please select that device and login The default IP address of VZ PRO controller is 192 168 0 100 The default Username Password is admin empty 192 168 1 250 WtServer 192 168...

Страница 14: ...er if you have multiple VZ PRO controllers in the network 2 On the desktop of PC which WTRemote program was installed and find IP Setting SW icon double click it CONTROLLER IP ADDRESS 3 Then the Device Network Parameter Settings window will pop up 4 Click the Search Device button on the top 5 Then you can see the info of connected VZ PRO Controller and click Parameter Setting button to modify the ...

Страница 15: ...iewZ USA website at https www viewzusa com Videowall Monitor Setup C0NTROLLER SETUP After login you can see the below window and click Maintenance tab to setup the number of monitors 2 Synchronize Monitors with Control Software ...

Страница 16: ...ance click Screen Set button then Screen Set window will popup On Screen Set check the Enable Screen Group and follow the next step 1 Type the group Name Select the Screen Resolution each output card resolution 2 Select the Physical Screen ROW COL number physical screen number means actual monitor number 3 Select the Logical Screen ROW COL number logical screen number means how many windows will b...

Страница 17: ...show connected port 2 Check the right display box layout based on the arranged monitor 3 Drag drop the menu list left tree structure to the monitor layout window right side array one by one 4 On the right window if every monitor has matched port please click OK button to save this setup If cable connection or matching port number with monitor is failed the related function will not work correctly ...

Страница 18: ...ay current display setup on monitors After launching the videowall controller software and login the video image input source will be listed on the QUICK MENU Video Input Source panel When you select a monitor from the SCREEN LAYOUT the selected monitor will have the colored border line If you successfully setup the connection between monitors and CMS SW you can drag drop the video image input sou...

Страница 19: ...em via 1 controller you need to make different Screen Group on this controller Window control Screen group View Main Function Screen Group C0NTROL OPERATION 3 1 Create Setup Multiple Screen Groups If there is only one set of monitors all monitors are installed at 1 location in the field this screen grouping process is not necessary In this case you need to setup multiple Screen Groups Each group s...

Страница 20: ...e groups you can see the activated groups based on group number On the MAIN NAVIGATION click the Group which you desired and drag drop into the SCREEN LAYOUT area Then you can see both Groups at atime 3 1 Create Setup Multiple Screen Groups These images are the background image These are not the actual input source image video ...

Страница 21: ...s activated you cannot edit the current windows size position Enable Disable matrix mode is simply operated by clicking the Matrix Model button Also you can still add the current input source from quick menu video input source 3 2 Enable Disable Matrix Mode Click This mode requires additonal switch device Caution ...

Страница 22: ...urce panel you can see icons Tree list Add Comb and Add matrix 1 Add comb this function makes multiple different input source to combine into 1 signal Normally this function is using for the conjunction of multi screen graphic cards which has multiple output including high definition signals 2 Add matrix this function let the VZ PRO Controller link with the additional matrix switcher Then the matr...

Страница 23: ...e Tree icon and click icon Then you can see the expanded tree structure with all input card ports If VZ PRO Controller has live input signal the system of controller will automatically detect the input source signal It means if the source signal input is wrong This tree panel shows a gray circle If the source signal input is correct the tree panel will show a green circle Please see below pictures...

Страница 24: ...e this function to prevent error To process this function please follow the below step 1 Click Add comb button Then the combination input setting will be displayed 2 Enter the name of combined signal on the Name field of pop up window 3 Based on the array of input singals select the template for the combined input signal 4 Choose the signal port number which needs to be combined 5 Set the Frame Ca...

Страница 25: ... OPERATION After all setup you can now put the input source into the monitors To display the full screen with 1 input source you need to click the desired input source on the Video input source panel and drag drop the desired size on the SCREEN LAYOUT area Then the window will be popup on SCREEN LAYOUT area Adjust the pop up window on the SCREEN LAYOUT panel by drag drop the selected window 4 Vide...

Страница 26: ...mposed of many monitors as multiple areas There are two way to split the screen 1 On MAIN NAVIGATION Window control Quickly Window you can setup the number of row and column which you desired for a single screen composed of 1 monitor or multiple monitor split the single screen into multiple logical windows screens and then choose the logical window screen to open the input sources 4 2 Screen Displ...

Страница 27: ...row and click OK to be applied 4 2 Screen Display Split the Single Screen 2 On SCREEN LAYOUT window choose the screen window which you want to split After the selection do right click Then you can see the select the screen that needs to use the single screen split quick template right click the mouse button as shown below 3 Select the template you want to apply such as one four nine sixteen sixty ...

Страница 28: ...an use lots of monitors as one screen 1 Go to Main Function tab and find MAIN NAVIGATION Window control Quickly Window you can setup the number of row and column which you desired In here type select 1 1 for row column 2 Select the input source 4 2 1 Screen Display Setup One Screen for Multiple Monitors Select Row 1 Col 1 ...

Страница 29: ...creen area 1 On SCREEN LAYOUT click drag the selected input source window You can also increase or decrease the size of window 4 3 Screen Display Positioning of Screen Input Source 2 To make up the full screen by using input source click the right top corner icon or you can double click this window to fit 1 monitor Drag drop the window for resizing Click the enlarge icon on top right corner ...

Страница 30: ... to adjust the layer window order move down move up front and back 1 To close an input source window select the input source window and click the X icon to close it 2 To close all input source window right click on the blank area of SCREEN LAYOUT and select Clear Screen 4 4 Screen Display Layer Input Source Window Order 4 5 Screen Display Close the Input Source Window Right Click the desired windo...

Страница 31: ...e image atrribute 1 The displayed input source window in the SCREEN LAYOUT In the video input source select the video signal whose image properties need to be adjusted right click and select Image Properties 2 The Image Attribute box will pop up on the right side of the control software interface You can view and adjust the video signal in the Image Attribute when you need to adjust To close the i...

Страница 32: ...Select the desired input source on the Video Input Source window and right click And go to the Image Attribute window on the right side Change the video input source name in the Base Info Name column such as Computer 1 After changing and click other place the CMS SW will automatically change save the modified name as shown below 4 7 Screen Display Naming for Input Source ...

Страница 33: ...orner of selected monitor Screen Layout Area Operation C0NTROL OPERATION Input source name displayed on the top left corner of input source window You can click Show Switch icon to display the name or not After click you can edit the name font size font color typeface at that window 4 7 1 Screen Display Display Source Name on Screen layout area ...

Страница 34: ...cture Cut crop function is useful for specific usage The Picture Cut can cut the left right top and bottom parts of the input source image separately This function is useful when taking out the black edge of the video image source or partially enlarging the signal source Select the desired part and enter the cuting value pixel value Or you can adjust the size by drag drop the input source window o...

Страница 35: ...s noisy the displayed image will be shaken In this case you need to adjust the value of sampling phase to fix this issue 2 If the VGA input source shows the black edge on the left and right sides or shifted to one side you can fix this by using of horizontal offset 3 If the VGA input source shows the black edge on the up and down sides or offset to one side you can fix this by using of vertical of...

Страница 36: ...ip this If not please process this step You can overwrite the current setup to the existing one or add the new setup The Group management function is to save the plan which is convenient for the next usage After the layout arrangement and input source adjustment is completed in the Main function tab click the Save Modal button and enter the name of the plan in the Save Modal window If you do not n...

Страница 37: ...Window Control Save Modal window click Add Group and then Modal Group Atrribute window will popup 2 Enter the new group name into the Modal Group Name 3 Set the play time based on your desire You can setup the manual everyday specific date weekday time schedule Also you can setup the display time per group 4 The Switch Modal Time is the interval time between groups 5 If you have a plan to display ...

Страница 38: ...Try to save it again then you can see the saved Group name on the list Group Management C0NTROL OPERATION 5 1 Group Add 6 After loading groups the loaded group will be displayed in the right window of Modal group attribute You can delete the group and change the order of display 7 Click the OK button to save exit You can confirm this at the management tree You can also start to run or wait until t...

Страница 39: ... the adjustment of current group the control software will automatically save the current setup when this button is activated If Auto Save button is activated the control software will automatically retrieve the previous setup when restarting the system If you do not need to use this function please deactivate this function blue background button means Activated 5 2 Group Automatic Save ...

Страница 40: ...he preview picture to switch to the group plan 2 Automatic Switch On the Group Mangement list you can see the preview picture of saved plans Select the plan which you want to be loaded on the monitors Set the round time the unit of decimal is second Click the Round button to start click again to stop 5 3 Group Switch There are two ways to switch group plan display One is manual and another is auto...

Страница 41: ...e decoded and displayed on the monitors To use the IP decoder card you need to setup an IP address for each IP input source The decoder IP address setting method is as follows 1 On the MAIN NAVIGATION go Maintenance Decoder button to pop up the decoder setting window 2 Type the IP Gateway Subnet Mask DNS based on your network preference After setup of the IP address click OK to complete the setup ...

Страница 42: ...p the encoder setting window 2 Type the IP Gateway Subnet Mask DNS based on your network preference 3 Type the Name as you prefer and choose the Display Type Group layout 4 Display Type has options Synchronous Echo Cloud Screen Signal Preview and Disable Please select Synchronous Echo mode and then click OK to save exit On the MAIN NAVIGATION go Main Function Screen Group and click to check Show i...

Страница 43: ...ually The specific steps are as follows 1 On the QUICK MENU click Net Video Source to enter the network video plan tab Click the Add Camera button above the tab to pop up the Add IP Camera window 2 On pop up window click Add Group to pop up the IPCAM Group Edit window 3 Enter the group name in the IPCAM Group Edit window 4 On IPCAM Group Edit windo click Add Group button and then you can see the l...

Страница 44: ... same network segment and the ONVIF protocol should be already turned on 4 Then the cameras will be automatically listed under No Group the software s default If you want to move the auto discovered cameras to different groups select the desired camera on the list and right click to select Move to Group to choose the corresponding group The name of the auto discovered camera will be shown as IP ad...

Страница 45: ...e default is IP address and choose the Transport Mode RTP UDP RTP over RTSP TCP 3 Type the Main Sub Media Stream URL Width Height Most of camera manufacturer has their own address size If you do not know about this please contact camera manufacturers 4 Select the Authentication Method type the Username and Password if the camera has the username password to access it If the camera does not have th...

Страница 46: ...ure 2 Click Clear Picture if Screen layout already has a background image 3 Click Add Picture to add a new picture to the background 4 Click Full screen button in the top right corner of the added picture 5 Click End Edit to setup the added picture and exit If the position of each display unit picture is disordered after the background image setup please check the screen setup or the switching mod...

Страница 47: ...mage will be hiding Background C0NTROL OPERATION 6 4 Background Mangement Click the Add Picture icon to find the background image The background image will be basically loaded into the 1 monitor area Double click the background image window then it will fit into the full screen Find the proper background image on the browser Select click Open to load the background image Click End Edit button to a...

Страница 48: ...ion 2 After entering the Subtitle Manage mode please press hold the left mouse button and draw the subtitle display area on the Screen layout the drawing area will be colored as gray box 3 Release the left mouse button to confirm the subtitle displayed area Then control software will show the Edit Subtitle Content window to make edit the subtitle content subtitle label name font family font size s...

Страница 49: ...le C0NTROL OPERATION 6 5 Subtitle Mangement Import the Existing Caption On MAIN NAVIGATION Subtitle Manage click Start Edit button and then you can use this function Click the Import button to open the file interface then select the saved subtitle file and click Open to load it The caption file has cap extension ...

Страница 50: ... you can use this function When you create a new caption you will see the Edit Subtitle Content window You just need to type the info whatever you want to display 6 6 Subtitle Mangement Delete the Caption On Subtitle Editing Mode click the close button The top right corner of the subtitle window to delete selected subtitle On MAIN NAVIGATION Subtitle Manage click Start Edit button and then click i...

Страница 51: ...t background color and font size to adjust On Subtitle Editing Mode Attribute click the subtitles scroll button to scroll subtitle from right to left On Subtitle Editing Mode Attribute click the subtitles scroll button to scroll subtitle from bottom to top On Subtitle Editing Mode Attribute click the corresponding speed icon in the Roll Speed panel to adjust the subtitle scroll speed as shown in t...

Страница 52: ...14 2 Synchronize Monitors with Control Software The Screen Set mainly described about Screen Group setup On MAIN NAVIGATION Maintenance click Screen Set button and then Screen Set window will popup In this window you can see the Backdisplay Screen setup The Backdisplay Screen means a group of monitors which connected to the output port The Backdisplay Screen monitors is adjusted by the actual moni...

Страница 53: ... Then you need to type Physical Screens Row 3 Col 1 and Logical Screens Row 1 Col 1 2 After input Physical Logical Screens number click the Port set button on the top right corner 3 On the Screen Port Set window select Main Screen on the top right corner selection window 4 Drag drop the left output port labeled as Main Screen to the right window each section means a single monitor 5 Select Display...

Страница 54: ... PRO Controller and then setup this monitor group as a single screen mode 2 On the Screen Set window of MAIN NAVIGATION Maintenance check up the Enable Left Independent Screen Enable Right Independent Screen 3 Choose the Screen Resolution and Row Column numbers based on the actual monitor array 4 Click the Port Set button Then the Screen Port Set window will popup 5 On Screen Port Set window choos...

Страница 55: ...splay setting The center management platform send COMMANDS to the VZ PRO Controller or the VZ PRO Controller send responses to the center management platform The data will collect all data pocket the data pocket format start with and end with character OP means operate commands one char SCAR means the screens group numbers one char Set the Port and Baud rate as the picture below Serial data format...

Страница 56: ...cket Multiple plan names separated by spaces UTF8 format E g Plan 1 Plan 1 OK or Error DATA DATA Example Example None Group Name UTF8 format Call the screen group 1 11 Call the screen group 2 12 Call the screen group 3 13 Call the screen group 4 14 Call the screen group 1 plan 5 31plan 5 Call the screen group 2 ab 32ab Call the screen group 3 123ab 33123ab Call the screen group 4 plan6a 34plan6a P...

Страница 57: ...it at the Window Attribute panel Video Source Number According to the Frame number f Card number c Child card number s and Port number p to calculate please refer to the picture below Calculate method video source number c 256 p Replace the video source 259 to Number 1 on the main screen 51 0 1 259 Replace the video source 544 to Number 1 on the left independent screen 51 2 1 544 Replace the video...

Страница 58: ...ick Show switch button to choose showing the source name or not on the Screen Layout Also you can setup the source name format colors and etc Source Name Edit 1 Select the input source name from the QUICK MENU tree 2 Right click choose Image Attribute 3 Then the Image Attribute information window will popup on the right 4 Edit the source information as you want ...

Страница 59: ...nced Setting On Screen Control Command you can setup the power on off commands for monitors Type the Open and Close commands to control monitor power on off remotely On MAIN NAVIGATION Maintenance Advanced Setting this function is using for check the VZ PRO video wall controller working states Modify EDID you can set the screens drive board resolution ...

Страница 60: ...t between the VZ PRO Controller and the monitors Power control Remotely control the power on off of monitors License Load the proper license to the VZ PRO Controller If you expand your VZ PRO Controller input output then you need to load the proper license file User Manage Create an user and assign the role to control this control software Modify Password Setup the password for the user Language S...

Страница 61: ...ideowall Control SW cannot connect VZ PRO Controller Board stuck abnormally Click the reset button on the back of controller or check the input souce Check if the power cable is plugged in firmly Check if the corresponding video connection of the device is reliable Check the video input card is securely installed or the video input format is supported Please reset the power and check it If the con...

Страница 62: ...62 User Manual Visit the ViewZ USA website at https www viewzusa com NOTE ...

Страница 63: ...at Customers Must Do for Limited Warranty Service If you discover a problem that you think may be covered by the warranty you MUST REPORT it in writing to the address below within thirty 30 days Proof of purchase an original sales receipt from the original consumer purchaser must accompany all warranty claims Warranty claims must also include a description of the problem the purchaser s name addre...

Отзывы:

Нет отзывов

Похожие инструкции для VZ-PRO-ST Series

Бренд: Uclear Страницы: 40

ServeRAID-MR10is

Бренд: IBM Страницы: 94

ServeRAID-4 Ultra160 Series

Бренд: IBM Страницы: 20

8271 Nways Ethernet LAN Switch

Бренд: IBM Страницы: 6

Бренд: IBM Страницы: 86

Бренд: IBM Страницы: 205

Бренд: IBM Страницы: 28

Бренд: Watlow Страницы: 4

FSDrive-MV1000 Series

Бренд: YASKAWA Страницы: 260

Бренд: YASKAWA Страницы: 114

Бренд: YASKAWA Страницы: 20

Бренд: YASKAWA Страницы: 152

Бренд: YASKAWA Страницы: 66

Бренд: YASKAWA Страницы: 20

Бренд: YASKAWA Страницы: 17

Бренд: YASKAWA Страницы: 58

J1000 CIMR-JC series

Бренд: YASKAWA Страницы: 2

Бренд: YASKAWA Страницы: 58

Бренды по названию

0 1 2 3 4 5 6 7 8 9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Популярные бренды

Загрузить еще бренды