ViewSonic
Wireless PCI Adapter
15
My wireless desktop PC cannot connect to the Internet.
•
Verify that you can access the Internet from another PC in your
wireless network.
If other computers also cannot access the Internet,
the problem might be with your router or gateway, broadband modem, or
Internet service provider (ISP).
•
Check for range problems.
You might be out of range of the wireless
router, gateway, or access point. Place the computer with the wireless
adapter in the same room as your router or gateway and try connecting
again. If you can connect to the wireless network, you might previously
have been out of range.
•
Check for interference problems.
Wireless signals can be affected by
interference from other wireless devices such as 2.4 gigahertz (GHz)
cordless phones, microwave ovens, and neighboring wireless networks.
Move the other devices further from your wireless networking hardware
as needed, and avoid using them while connected to your network. To
minimize interference from another wireless network, try changing
channels on your router.
•
Verify that you are using the correct wireless settings.
You might
have incomplete or incorrect wireless settings for your adapter. To
connect successfully, the wireless adapter on your computer must have
the same network name (SSID), wireless channel, and wireless security
(WEP and/or WPA) information as your router or gateway.
•
Reset your broadband modem.
Turn off the modem for 5 to 10
seconds. Restart the modem, and wait for it to connect to your ISP. After
the status lights on your modem indicate that it is connected, and the
status lights on your router or gateway show that you have a working
wide area network (WAN) connection, try accessing the Internet from
your wireless computer again.
•
Reset your router or gateway.
Turn off or unplug your router or
gateway, wait at least 10 seconds, then turn it back on again. When the
status lights indicate that the router or gateway is functioning, try
accessing the Internet from your PC connected to your wireless network.
