Call Recorder Apresa User
Manual ©
©
©
© 2011-2014 VIDICODE ®
®
®
®
11
11
11
11
The system will automatically update with the new information. It will
state the name you gave in this one instance to all instances it finds with
the same number.
To remove a Name, just click inside the Name column, the same window
will open, with the name in it. Simply delete the name and click OK. The
name will be deleted globally.
To edit or delete names, the "Edit names" permission is needed.
The call direction can have four different values:
Incoming
Incoming
Incoming
Incoming
The call was initiated by the remote party.
Outgoing
Outgoing
Outgoing
Outgoing
The call was initiated by the local party.
Internal
Internal
Internal
Internal
The call was between two local parties. The one who initiated
the call, is found in the local columns, the one who received the
call is found in the remote columns. Note: The remote columns
actually contain a local party in this case.
Unknown
Unknown
Unknown
Unknown
This happens when the system can detect audio data only, but
no call signalling.
If the "Caller/receiver columns" option (Display Settings) is enabled, the
caller columns always contain the one who initiated the call.
For call direction detection configuration, see the related options on the
the
the
the
V
V
V
VoIP
oIP
oIP
oIP tab in the System
System
System
System options
options
options
options. The columns displayed in the call listing
can be configured in the Display
Display
Display
Display Settings
Settings
Settings
Settings page. This can only be done by
your organisations Administrator for Apresa.
2.9
Deleting
If you have the "Delete recordings" permission, a call can be deleted by
first selecting it and then clicking the Delete button
.
NOTE:
NOTE:
NOTE:
NOTE: The Apresa does not
not
not
not have a Recycle Bin, when
deleted, a call can not be put back.
