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PAGE 22 of 24             AUDIO/VIDEO VANDAL RESISTANT TECHNICAL MANUAL 

 

VER1.1 

TROUBLE SHOOTING

 

 
When trouble shooting a large system, it will be easier to break the system down to a 
manageable size. The simplest way to do this is to remove all but one handset. Doing this, 
you can confirm the door panel and control cabinet are free from faults. Once this has 
been confirmed you can reconnect the handsets in small sets (Floor by floor), testing after 
each set to see if the fault has re-appeared. 

 

 

AUDIO SYSTEMS 
SYMPTOM TEST 

No speech from the door panel to the 
telephone. 

Check terminal 2 on the amplifier for continuity to 
terminal 2 on the telephone. 

 

Before lifting the handset, check the voltage to 
terminal 2 of the amplifier is 8-12Vdc. Trace this 
voltage to terminal 2 to the telephone. 

 

Check the voltage drops to approx. 1Vdc after the 
handset is lifted. (If not try another telephone) 

 

If all else fails try another amplifier at the door station 

 

 

No speech from the telephone to the door 
panel. 

Check terminal 1 on the door panel amplifier for 
continuity back to terminal 1 on the telephone. 

 

Before lifting the handset, check the voltage to on 
terminal 1 of the amplifier is 8-12Vdc. Trace this 
voltage to terminal 1 to the telephone. 

 

Check the voltage drops to approx. 4Vdc after the 
handset is lifted. (If not try another telephone) 

 

If all else fails try another amplifier at the door station 

 

 

No speech in either direction 

Check the 315mA fuse in the power supply 

 

Check for 12Vdc across terminals 3 & 4 on the door 
panel amplifier. This should be there all the time and 
comes directly from the PSU. 

 

 

Lock will not operate from telephone 

Check terminal 5 on the telephone. This terminal 
shorts to terminal 3 of the telephone when pressed 
(Becomes 0V). 

 

 

Nothing happens when any call button is 
pressed 

Check the common of the buttons has 13Vac 
present at all times.  

 

When a call button is pressed you should be able to 
read 13Vac on terminals 3 & 6 of the telephone (6 of 
the telephone comes direct from the call button). If 
voltage is there then check/change the buzzer. 

 

 

Hum on the speech lines 

Ensure all intercom cables do not run close to higher 
voltage cables 

 

Try another amplifier at the door panel. 

 

 

 
 
 
 
 
 

Содержание VANDAL RESISTANT AUDIO AND VIDEO DOOR ENTRY SYSTEM

Страница 1: ...TECHNICAL MANUAL EDITION 1 1 VANDAL RESISTANT AUDIO AND VIDEO DOOR ENTRY SYSTEMS...

Страница 2: ...PAGE 2 of 24 AUDIO VIDEO VANDAL RESISTANT TECHNICAL MANUAL VER1 1...

Страница 3: ...system block diagram 14 Video system block diagram 15 Testing the installation 15 Panel care 15 Accessories connection guide 16 Single entrance single button audio wiring diagram 17 Single entrance mu...

Страница 4: ...ances SYSTEM COMPONENTS A standard audio system will comprise of a door panel power supply and audio telephones A standard video system will comprise of a door panel video controller power supply vide...

Страница 5: ...button video codelock 200mm W x 420mm H x 50mm D 1 BUTTON C 2 BUTTON B D Note Also available in 125mm 220mm panel style 3 BUTTON A C E 4 BUTTON B D G I 5 BUTTON A C E G I 6 BUTTON A C E F H J 7 BUTTON...

Страница 6: ...3Vac 1A Max 230 Mains in Live connection 0 Mains in Neutral connection Terminal Function Power input 24Vac Power input 13Vac 1 Switched 20Vdc to videophones Only on during a call 2 Switched negative f...

Страница 7: ...C 0V C 0V trigger input From 4V to 0V C volts trigger input From 8V up to 30V D Switched 20Vdc output via diode BST GMT digital time clock This time clock operates from a 12Vac or dc power supply The...

Страница 8: ...10 Centre core of coax to apartments 11 Screen of coax to apartments 12 Switched 20Vdc from Art 890 7A Transmit speech to door A 7B Transmit speech to door B 8A Receive speech from door A 8B Receive s...

Страница 9: ...anel 3 0V 4 Not used Electronic call tone input 5 Lock trigger Switched 0V 6 Call line 13Vac input to trigger buzzer 8 Dry contact switch 9 The Art 3102 AC buzzer telephone includes a lock release pus...

Страница 10: ...An Art 3980 back plate is required with this videophone CONNECTIONS Function 1 12V out to power video splitter 2 Camera recall 3 Spare button 4 20V power input 5 Door release command 6 Transmit speec...

Страница 11: ...en LED 14 Select input to switch on videophone 15 Call tone input 16 Common of spare buttons 17 Spare button 18 12V to power videophone privacy DIP SWITCH SETTINGS 8 Way dip switch Switches 1 5 Mute D...

Страница 12: ...e the mains Isolate the mains before carrying out any maintenance work on the system All intercom and access control cables must be routed separately from the mains Extension sounder for an apartment...

Страница 13: ...nals 1 2 6 10 and for terminals 3 5 3 Connections for power supply output to door panel and lock release connections 50m 100m Connections 0 5mm 0 75mm The power supply should be located as close to th...

Страница 14: ...5 8 0 35mm 0 35mm 0 5mm 0 75mm 1 0mm 6 9 0 35mm 0 5mm 1 0mm 1 5mm 2 0mm 7 10 0 35mm 0 35mm 0 5mm 0 75mm 1 0mm V 11 Standard quality Medium quality Good quality Good quality High quality M 12 75 Coax...

Страница 15: ...apartment speech in both directions video optional and lock release If the volume of speech needs to be adjusted this can be done by adjusting the presets on the rear of the amplifier at the door pane...

Страница 16: ...PAGE 16 of 24 AUDIO VIDEO VANDAL RESISTANT TECHNICAL MANUAL VER1 1 ACCESSORIES CONNECTION GUIDE 3101 3101 3101...

Страница 17: ...IDEO VANDAL RESISTANT TECHNICAL MANUAL VER1 1 WIRING DIAGRAM This diagram shows a single entrance vandal resistant door panel connected to two audio phones in the same apartment The lock release shown...

Страница 18: ...VER1 1 WIRING DIAGRAM This diagram shows a single entrance vandal resistant door panel connected to multiple apartments The lock release shown is fail secure 12Vac We suggest running all telephones b...

Страница 19: ...PAGE 19 of 24 AUDIO VIDEO VANDAL RESISTANT TECHNICAL MANUAL VER1 1 WIRING DIAGRAM This diagram shows a two entrance multiple apartments system 12Vac fail secure lock releases...

Страница 20: ...PAGE 20 of 24 AUDIO VIDEO VANDAL RESISTANT TECHNICAL MANUAL VER1 1 WIRING DIAGRAM This diagram shows a single entrance VR video door panel connected to a single apartment with two videophones...

Страница 21: ...PAGE 21 of 24 AUDIO VIDEO VANDAL RESISTANT TECHNICAL MANUAL VER1 1 WIRING DIAGRAM This diagram shows a two entrance system Two VR video door panels with two call buttons connected to two apartments...

Страница 22: ...terminal 1 on the door panel amplifier for continuity back to terminal 1 on the telephone Before lifting the handset check the voltage to on terminal 1 of the amplifier is 8 12Vdc Trace this voltage t...

Страница 23: ...with 12Vdc during a call Try taking the coax straight from the camera to a videophone Check for 20Vdc across the camera terminals I F1 during a call powered from Art890 Picture poor Check all end of l...

Страница 24: ...curity Ltd Unit 4 7 Chillingham Ind Est Newcastle Upon Tyne NE6 2XX TEL 0870 300 1240 FAX 0191 224 5678 Southern Office 1 Osprey Trinity Park Trinity Way London E4 8TD FAX 0208 523 5825 TECHNICAL SUPP...

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