10
1.6
Care and Cleaning
1. Do not attempt to take the camera apart. There are no user-serviceable
components inside.
2. Do not spill liquids onto the camera.
3. Avoid touching the lens. For smears or smudges, clear any dust with a blower
and wipe stains with a glass cleaner and clean, soft cloth.
4. To clean exterior of camera, wipe with a clean damp cloth. Do not use any
abrasive chemicals.
1.7
Operating and Storage Conditions
1. Do not store or operate the Ceiling DocCam under the following
conditions:
♦
Above 40ºC (104ºF) or below 0ºC (32ºF)
♦
High humidity environments
♦
Dusty environments
♦
In inclement weather
♦
Under severe vibration
2.0
Troubleshooting
Problem
Suggestion
No Video Image
Verify that the 50’ plenum rated RJ-45 plug-to-plug cable is
connected between the “MAIN” jack on the back of the
camera module enclosure and the RJ-45 jack on the back
of the wall plate.
Make sure the provided 12VDC power supply is plugged
into a wall outlet and the “12 V DC” jack on the wall plate.
Do not use any other power supply.
Check the video connections to verify they are tight and
fully inserted.
Check the input on the video device (ie...monitor, VCR,
video conferencing system...), verify it’s power-on condition
and assign the input accordingly.
The IR remote control does not work.
Verify fresh batteries are installed and in the correct
position.
Remove power supply plug from the “12 V DC” jack on the
wall plate. Wait a few seconds and reinsert the power
supply plug.
The Ceiling DocCam can be purchased to respond to the
VideoLabs IR Remote, or the Polycom ViewStation IR
Remote or the PictureTel IR Keypad. Verify the model
number on the back of the camera module enclosure to
determine which IR Remote you have chosen for your
installation and use that remote only.
