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Chapter 4 - Maintenance
XX176-00-00 Rev 507 VNCTRL-1 Remote Control Panel
Chapter 4 - Maintenance
There is no maintenance required on the VNCTRL-1; however, a periodic dusting of the exterior will ensure
maximum unit cooling.
There is a fuse on the internal main PCB. If this fuse has to be replaced, be sure to use the correct type –
20 mm, 0.25 A, slo blo, 250 V, HRC.
Chapter 5 – Shipping Instructions
Use the following procedure when returning a unit to the factory:
1. Call or write Vicon for a Return Authorization (R.A.) at one of the locations listed below. Record the name
of the Vicon employee who issued the R.A.
Vicon Industries Inc.
89 Arkay Drive
Hauppauge, NY 11788
Phone: 631-952-CCTV (2288); Toll-Free: 1-800-645-9116; Fax: 631-951-CCTV (2288)
For service or returns from countries in Europe, contact:
Vicon Europe Ltd.
Brunel Way
Fareham, PO15 5TX
United Kingdom
Phone: +44 (0) 1489 566300; Fax: +44 (0) 1489 566322
2.
Attach a sheet of paper to the unit with the following information:
•
Name and address of the company returning the unit
•
Name of the Vicon employee who issued the R.A.
•
R. A. number
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Brief description of the installation
•
Complete description of the problem and circumstances under which it occurs
•
Unit’s original date of purchase, if still under warranty
3. Pack the unit carefully. Use the original shipping carton or its equivalent for maximum protection.
4. Mark the R.A. number on the outside of the carton on the shipping label.
