ALE-NC series operation manual 9
Troubleshooting
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77
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9
Troubleshooting
If the trouble persists after following the procedures below, please contact the store you
purchased.
9-1
Error message
Error Message/
Error Code
Cause
Coping method
OVER
ERROR
- The weight of the sample to be weighed is in
excess of the maximum capacity.
- Split the sample into several pieces and
weigh them.
- Replace the container with a lighter one.
- The calculation result has exceeded the maximum
display digit.
- Clear the calculation result, and then
re-execute the addition/computation
while being careful of the display digit.
UNDER
ERROR
The negative load is below the lower limit.
-
-
Improper setting of the weighing pan or
pan base is suspected.
Check for contact with other object.
Use the dedicated weighing pan and
pan base only.
DATA MAX
ERROR
Number of the data is over the memory at
statistics mode.
Clear the data.
LOWER
ERROR
The unit/reference weight in Counting/Percentage
mode is below the lower limit.
Choose the samples of which unit
weight/reference weight is larger than
the lower limit.
ERR001
to
ERR099
System error
Record the error code and notify the
store where you purchased the product.
ERR703
- The operation key was pressed at the time of
starting from the standby status.
If the error message is displayed nevertheless the
operation key wasn’t pressed, there is something
wrong with the hardware.
Do not press the operation key while the
balance
is in the process of starting
from the standby status.
ERR705
Initial zero adjustment error.
The initial zero adjustment was not completed in
the process of starting from the standby status
because of the unstable load.
-
-
Improper setting of the weighing pan or
pan base is suspected.
Check for contact with other object.
- Check for any wind or vibration.
ERR706
The load is out of the initial zero adjustment range.
- Do not put any load on the weighing pan
at the power-on of the balance.
ERR709
ERR710
ERR711
-
-
The load is unstable at the zero adjustment.
Span adjustment/test time-out error.
-
-
Improper setting of the weighing pan or
pan base is suspected.
Check for contact with other object.
- Check for any wind or vibration.
ERR717
The mass of the calibration weight is 1% differ
from the designated mass at the span test with
external weight.
Check the calibration value of the weight
and use the proper calibration weight.
ERR718
The mass of the calibration weight is under 50% of
the maximum capacity at the span adjustment with
external weight.
Use the calibration weight of which
weight is equal to the maximum
capacity.
ERR719
The adjust value by “span adjustment with
external weight” is over 1% of the maximum
capacity.
- Check the mass of the weight used for
the span adjustment with external
weight.
ERR723
Out of Zero adjustment range (-1.5% to 100% of
the capacity from the initial zero-adjustment point).
Chose the container of which weight is
within the zero-adjustment range.
ERR734
Weight of the sample is out of the importing range
at Percent weighing mode (lower limit to
maximum capacity).
Set the reference weight within the
importing range.
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