Warranty Period
RelaxoPet guarantees that the purchased product (product) is free from material and assembly defects. The guarantee period corresponds to the
statutory regulations of the country where the product was purchased.
Warranty limitations:
(a) The guarantee is only applicable to the original purchaser (buyer) and cannot be transferred. The claim of the purchaser consists of repair or
exchange under this warranty. The warranty only extends to products purchased from an authorized RelaxoPet dealer. Sales to third parties are not
covered by this warranty. Warranty claims are only accepted if a valid receipt is provided. RelaxoPet reserves the right to change or modify this
warranty without notice and if so, this then revokes the existing warranty.
(b) RelaxoPet makes no guarantees for saleability of the product, nor for the abilities and the fitness of the consumer for a certain Intended use of the
product. The buyer is solely responsible for determining whether the product's capabilities and the intended application correspond.
(c) Claims by the Purchaser - It is at the sole discretion of RelaxoPet whether the product for which a warranty claim has been identified, should be
repaired or replaced. These are the exclusive claims of the buyer, if a defect is has been indentified. RelaxoPet reserves the right to examine any and
all equipment that may be involved in a warranty claim. The decision to repair or make a replacement is solely up to RelaxoPet.
The warranty does not cover cosmetic damage or damage caused by force majeure, improper handling of the product, incorrect use
of the product, commercial use or modifications of any kind. The warranty covers damage caused by improper installation, mishandling, accidents,
operation, service or repair attempts that were not carried out by RelaxoPet. Returns by the buyer directly to RelaxoPet or its national
representative require written damage limitation. RelaxoPet is not responsible for any direct or indirect consequential damages, loss of income or
commercial losses which are related to the product in any way, independent of whether or not a claim can be made in connection with a contract or
guarantee. RelaxoPet will also not accept claims from a warranty that go beyond the individual value of the product.
RelaxoPet has no influence in the usage of this product
RelaxoPet does not guarantee and does not accept claims for injuries or damages that occur as a result.
Terms of Warranty
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