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Tips and Troubleshooting
Problem
Probable Cause
Solution
blue LED is not lit
battery is not charged
On/off switch is not activated.
•
•
Verify that the device has been
charged using the various charging
functions (power supply/PowerKit)
and the on/off switch has been
activated.
blue LED lights up, but
no audible sound
selector switch in the wrong mode
•
Move the switch to audible sound
(mode change)
cat is not relaxing
incorrect usage of device
veterinary illness
•
•
Please read page 9 and page 10
Please consult your vet
General Safety Instructions
This appliance complies with all standards
regarding electromagnetic fields (EMF).
According to current scientific evidence, the
device is safe to use, provided that it is
handled properly and according to the
instructions in this manual. As with any other
device, the proper handling is essential for a
good result.
Opening the device leads to
immediate loss of warranty.
1
2
All RelaxoPet products are manufactured to the highest quality standards. If a problem that has not been listed here occurs, please email our
customer service at [email protected], indicating the error description.