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Troubleshooting
When you detect an abnormal condition on your device, you may try to resolve the issue as
per the description given on the table.
If your device does not resume normal operation still, contact Vestel Call Center.
You can find authorized services list and contact information from the web site.
PROBLEM
CAUSE
REMEDY
Device doesn't
turn on.
Power cable might be unplugged.
Make sure it's plugged into the wall plug.
Batteries of remote control-
ler might be discharged.
Replace the batteries of remote controller with
new ones. Press the On/Off button on TV.
Bad image quality.
Correct TV system might
not have been selected.
Make sure you have select-
ed right TV system.
Signal level might be low.
Low signal level might cause distortion of the
image. Please check the antenna connection.
If you're performing a manual
search, frequency settings of the
channel might be incorrect.
Make sure you entered fre-
quency settings correctly.
Antenna is connected to two
external devices simultaneously.
Disconnect either device.
There is shade, reflec-
tion on the display.
Tuning might be not performed.
Automatic or manual tuning/
fine tuning must be made.
Display contrast,
brightness and
colour are low.
Display settings might be incorrect.
Adjust contrast, brightness and colour.
No display.
Means that your TV doesn't
receive any broadcast.
Make sure that you have broadcast on your TV.
Antenna might have been
connected incorrectly.
Make sure antenna is connected correctly.
Antenna cable might be damaged.
Make sure antenna cable isn't damaged.
Incorrect connectors might be
used for connecting the antenna.
Have an authorized person check
antenna connection is made correctly.
Incorrect buttons might have been
pressed on the remote control.
Retry and make sure you press
the correct buttons.
Correct input source might
not have been selected.
Make sure you have selected the correct input.
