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Vertical Edge 9200 Series Phone

User Guide

Table B-3 Basic Numbering Plan 5-9, Default Values for Summit/Summit800

Feature

Basic Numbering Plan

Remark

Wait/Callback

Message

Wait/Callback

Answer

*557

557

SLT

SLT Speed Dial

Access

*558

558

SLT

DND/FWD

Cancel

*559

559

SLT

SLT CO System

Hold

690

*560

*10

*560

560

SLT

SLT Program

Mode Access

691

*561

561

SLT

Attendant

Unavailable

692

*562

*12

*562

562

AME Feature

694

*564

*36

*564

564

Alarm Reset

695

*565

*13

*565

565

Group Call

Pickup

*566

*14

*566

Universal Night

Answer

697

*567

*15

*567

567

Account Code

with bin

698

*568

*16

*568

568

Walking COS

699

*569

*17

*569

569

ACD agent

On/Off Duty

671

*571

*20

*571

571

ACD Supervisor

672

*572

*21

*572

572

ACD Supervisor

Logout

673

*573

*22

*573

573

ACD Help Code

674

*574

*23

*574

574

ACD Calls In

Queue Display

675

*575

*24

*575

575

ACD Supervisor

Status

676

*576

*25

*576

576

ACD Supervisor

Monitor

677

*577

*26

*577

577

ACD Reroute

678

*578

*27

*578

578

Содержание Edge 9200 Series

Страница 1: ...Vertical Edge 9200 Series User Guide Please read this manual carefully before operating Phone Retain it for future reference...

Страница 2: ...rohibited and is a violation of Copyright Laws Vertical Communications reserves the right to makechanges in specifications at any time without notice The information furnished by Vertical Communicatio...

Страница 3: ...one line Call the service center immediately 4 If the power adapter is used do not touch the plug with wet hands This may result in a fire or an electric shock or equipment damage 5 Do not use the pho...

Страница 4: ...formity DoCs can be obtained by contacting your local sales representative USA CSA FCC IC Interference Statement This equipment has been tested and found to comply with the limits for a Class B digita...

Страница 5: ...N Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user sauthority to operate the equipment Disposal...

Страница 6: ...tion Name 10 1 9 Entering Character by using Entry chart 12 1 10Assigning Features to Flex Buttons 13 2 LCD SPEAKERPHONE RELATED FEATURES 15 2 1 Using the Display Menu 15 2 1 1 Attendant menu 15 2 2 U...

Страница 7: ...3 2 Using and Entering Saved Number Dial 31 4 3 3 Using System Speed Dial Numbers 32 4 3 4 Using and Entering Station Speed Dial Numbers 32 4 3 5 Using Automatic Called Number Redial ACNR 35 5 TRANSFE...

Страница 8: ...7 Power Fail Transfer PFT 51 8 8 System Voice Memo 51 9 PBX CENTREX ISDN FEATURES 53 9 1 Access PBX or Centrex features 53 9 2 Access the ISDN Network 53 9 2 1 Using the Keypad facility to access ISDN...

Страница 9: ...operation instructions The operations shown in this guide use theSystem s base default Numbering Plan Your specific Numbering Plan may be different Some features may not be available for you to access...

Страница 10: ...atures and functions of your Phone are accessed either using the Fixed or Flexible buttons or by selecting amenu item using the Soft buttons In the remainder of this Quick Guide the Fixed or Flexible...

Страница 11: ...cription The figures below present line drawings of the front of each Edge 9200 series phone identifying major elements of the user interface As shown the layouts of Edge 9200 series Phones are slight...

Страница 12: ...Vertical Edge 9200 Series Phone User Guide 4 Edge 9200 24 Button Full Duplex Phone Edge 9200 40 Button Phone...

Страница 13: ...r the phone is in menu mode 7 Volume control button Use to adjust Ring Headset Handset and Speaker volume 8 Flexible buttons Assigned as Line or feature access button Edge 9200 8 Button Phone has 8 fl...

Страница 14: ...Accesses your private or public directory for speed dialing DND Do Not Disturb FWD button Use to activate DND so that your phone will not ring Use to allow you to forward all calls to another number...

Страница 15: ...00 series phone As we described the available DSS for each phone the available DSS is as below Edge 9200 8 Button Phone no DSS Edge 9200 24 Button Phone Edge 9200 48 Button Direct Station Selection Ed...

Страница 16: ...one Installation 1 7 1 Phone Connections Edge 9200 series have 3 connection ports refer to following figure each port is for connecting to Handset Ear Mic and the line cable 1 Connect the telephone co...

Страница 17: ...ssure until it clicks into place 5 Install the DSS console wall mount bracket if required in the same way as the bracket for the phone 6 Mark and drill two 7mm holes for plastic wall anchors not inclu...

Страница 18: ...Space 1 To delete the character You can delete the character by pressing SPEED button To save the character Press the OK Soft button or SAVE button Edge 9200 8 Button Edge 9200 24 Button Half Duplex...

Страница 19: ...essing the second soft button To delete the character You can delete the character by pressing SPEED button To save the character Press the OK Soft button or SAVE button Edge 9200 24 Button Full Dulex...

Страница 20: ...You can delete the character by pressing the Delete Soft button or SPEED button To save the character Press the OK Soft button or SAVE button The chart below maps each dial pad digit to the correspond...

Страница 21: ...Numbering Plan code User Program Code Press TRANS PGM and enter a User Program code refer to Appendix A CO IP Line Enter the CO IP line or group number To assign a feature to a Flex button 1 Press the...

Страница 22: ...OOP button 86 INTRUSION button 87 ICM button 88 CAMP ON button 89 ISDN KEYPAD FACILITY button 8 OHVO button 99 Push To Talk 91 Conference button 92 Callback button 93 DND button 94 Flash button 95 Mut...

Страница 23: ...lume buttons to select Dial the associated number Menu selections shown 1 RING NEWKEYSET 2 COS 3 MSG RET MOBILE EXT 4 WAKE UP TIME 5 MESSAGE 6 HEADSET HOTEL 7 SUPPLEMENTARY SYSTEM 0 ATTENDANT For more...

Страница 24: ...one mute the microphone using the MUTE button When Mute is active the MUTE button LED will be illuminated To turn off Mute press the MUTE button again With Auto Speaker Selection PGM 112 ON activating...

Страница 25: ...n some manner from another user if providing call coverage for other users you may also receive Station Call Coverage calls Calls placed on Hold including Transfers parked calls etc will recall if lef...

Страница 26: ...the active call and the Voice Over announcement at the same time Respond to any of these Off hook Signals in one of several ways place the existingcall on Hold and respond to the new incoming call ac...

Страница 27: ...g the caller in voice mail to record a message talk with the caller and record the conversation in themailbox or answer the call and disconnect the Voicemail The AME feature is only available when usi...

Страница 28: ...nals to external bells Youmay answer these calls with Universal Night Answer UNA To answera call ringing during nightmode Lift the handset Dial 567 the number may be different according to the numberi...

Страница 29: ...ired Secretary automatically The Attendants and Secretary may be able to activate Override Priviledge PGM 111 Enable Barge in Mode PGM 111 Monitor Join Disconnect on an active call The Attendants may...

Страница 30: ...Line or to Voice Mail To activate Call Forward from your phone to another phone or internal system resource Lift the handset Press the Forw ard Soft button or the FWD button Dial the type of forward c...

Страница 31: ...henyou forward calls from a different station or a remote location you may needto enter your Authorization Code In addition from a remote location you must access the system through a DISA enabled CO...

Страница 32: ...allers will automatically receive the selected message or you can send a text message youselect in response to an internal call Silent Text Message There are 11 Custom DisplayMessages each up to 24 ch...

Страница 33: ...code 00 20 Dial any auxiliary input for messages of 01 04 and 06 08 Press SAVE forward confirmed To cancel activated Message Lift the handset Press the Forw ard Soft button or the FWD button Dial To...

Страница 34: ...r actions during the delay Otherwise you may press another Flex button before going off hook to override Prime Line Preference If you go off hook and take no action Intercom dial tone will time out an...

Страница 35: ...ge Waiting Press the MSG button and hang up 4 2 External Calls 4 2 1 Placing External CO VoIP calls External calls are placed on CO IP lines These lines are accessed either using a button on the Phone...

Страница 36: ...Night COS You may need to enter an Authorization code before placing calls in which case you will receive a second dial tone Your external calls may be subject to Call Time Restrictions PGM 111 ON yo...

Страница 37: ...CODE button Dial the Account Code 1 12 digits Press Intercom dial tone is heard Place the CO IP call as normal To enter an Account Code during a call Press the assigned ACCOUNT CODE button Dial the A...

Страница 38: ...authorization Code station number and password at other phones Place call as normal 4 3 Using Directory Edge 9200 series will be displayed the menu as below by pressing the SPEED button two times or...

Страница 39: ...an external call Lift the handset Press the SPEED button Dial Or Press the Redial Soft button Press the Volume up and down buttons to select from the last numbers dialed or received Press the OK Soft...

Страница 40: ...24 Button 2 PUBLIC DIRECTORY Edge 40 Button Press the OK button Select the desired System Speed Dial bin number Press the Send Soft button the OK button or the HOLD SAVE button To place a call using...

Страница 41: ...dialing When entering a Speed Dial a 20 character name may be associated with the number for Dial by Name Edge 9200 series Character Entry Chart D1 1st DIGIT D2 2nd DIGIT Char D1 D2 Char D1 D2 Char D...

Страница 42: ...he Send Soft button the OK button or the HOLD SAVE button To enter a Station Speed Dial number with Name Press TRANS PGM Press the SPEED button Press the station speed bin number Select dial the CO IP...

Страница 43: ...ries is attempted this is Automatic Called Number Redial ACNR For each retry the system will activate your speaker then place the call with the microphone muted When the remote end answers you must se...

Страница 44: ...Press TRANS PGM Call the transfer party Unscreened Call Transfer Hang up Screened Call Transfer Whencall is answered or Splash tone is heard announce the call and hang up 5 2 Call Hold Placing a call...

Страница 45: ...tch between two calls for External call Broker Call Press the desired CO IP line button To switch between two calls for Internal call Broker Call Press the HOLD SAVE button 5 4 Joining Multiple People...

Страница 46: ...Lift the handset Select the Conf Soft button or press the programmed Conf button 5 4 1 Setting up a Conference Room In addition to establishing a Conference up to 9 Conference Rooms can be set up Whe...

Страница 47: ...Room password 5 digits Press HOLD SAVE to delete the Conference Room 5 5 Call Park Placing a call on Hold to Page A user may transfer an active CO IP call to aspecial holding location Park Orbit whic...

Страница 48: ...ation without pressing the programmed Record button If this option is set to CO User can record the external call without pressing the programmed Record button 2 Station Group Data Station Group Assig...

Страница 49: ...n 1 ST ICM MWI Station message 2 CL CLI MSG Caller ID message 3 VS VSF MSG System Voice Mail 4 VM VMS MSG Commercial VoiceMail 5 US UMS MSG UMS Server Voice Mail 6 MS SMS SMS message To review your St...

Страница 50: ...call from the list of ST Station Message Edge 24 Button Press the CALL BACK button Dial 1 for Station Message Press the SHOW soft button or the CALL BACK button To return a call from the list of ICM...

Страница 51: ...to idle To retrieve Voice Mail locally using the CALL BACK button Edge 8 Button Press the CALL BACK button the LCD shows the Message Summary display ST CL VS V M US MS 000 000 001 000 000 000 Dial 3...

Страница 52: ...skip selecting 3 for VSF or 4 for VM To access your Voice Mail Box from a Remote Location Lift the handset Dial the telephone number of a DISA CO line answered by the VSF Auto Attendant At answer dial...

Страница 53: ...dge 9200 24 Button ST CL VS V M US MS 001 000 001 000 000 002 DIAL 1 6 Dial 6 the SMS messages are shown in brief Dial the Message number to view the entire SMS message To view your received Short tex...

Страница 54: ...ial for endmark Dial as needed for the desiredsystem resource 7 2 Mobile Phone Extension When away from your desk or office you can place and receive calls on a registered mobile phone You may need to...

Страница 55: ...stem will check the Caller ID and answer thecall The user then will receive intercom dial tone Place internal or external call as normal To Transfera call from the mobile extension using System Dial w...

Страница 56: ...view items Received Dialed or Lost Or press your Call Log Flex button To assign your Call Log Flex button Press the TRANS PGM button Press the desired Flex button Press the TRANS PGM button Dial 57 P...

Страница 57: ...or external speakers Stations are assigned to one or more of the Internal Page Zones The system has External Page Zones that can be connected to external speakers If the desired Page Zone is busy the...

Страница 58: ...tation Data 1 Common Attributes 111 Active PTT Group Number 0 9 2 PTT Group Access 119 Check PTT Group no To log in to a PTT group Dial PTT goup code refer to Numbering plan 106 109 Dial the desired P...

Страница 59: ...the handset Dial the Door Open code and contact number 1 2 or 1 4 refer to Numbering plan 106 109 8 7 Power Fail Transfer PFT WhenAC power to thesystem fails back up operationmay be provided with bac...

Страница 60: ...ation user VSF Feature Access code and 1 Date and Time memo is heard Date is November 2nd Time is xx xx pm To hear Station NumberPrompt Dial the station user VSF Feature Access code and 2 The Station...

Страница 61: ...idle Lift the handset Select dial access a PBX Centrex CO line Dial PBX Centrex featurecode To access PBX Centrex featureswhile on a PBX Centrex CO line Select the Flash soft button or the FLASH butto...

Страница 62: ...eld calls Broker Call using the hold button An ISDN line conference can be established using the Flash and Conf Soft buttons A conference can also be placed on hold While on an ISDN CO line to access...

Страница 63: ...Press HOLD SAVE 10 2 Assigning Features to Flex Buttons You may assign features and functions to the Flex buttons on your Phone possibly CO IP lines Flex buttons may be assigned for most features prov...

Страница 64: ...1X Intercom Differential Ring X 1 15 12X CO Line Differential Ring X 1 15 13 Intercom Answer Mode 1 HF 2 TONE 3 PV 14X Call Coverage Attribute 1 On Off 2 Ring Delay 15X Station Ring download Not avail...

Страница 65: ...Group 2 Active Conf group 3 Deactive Conf group 56 User Greeting 1 Unconditional 2 Busy 3 DND 4 No Answer 0 All 61 Headset Speakerphone Mode 1 Speaker 2 Headset 62 Change Headset Ring type 1 Speaker 2...

Страница 66: ...ysis H W Usage 0128 Print Traffic Analysis CO summary 0129 Print Traffic Analysis CO Hourly 021 Set ICM only mode 022 Restore Station COS 031 Authorization Code Registration 032 EraseAuthorization 041...

Страница 67: ...e 9200 Series Phone User Guide 59 CODE FUNCTION 075 External PageMusic 2 Assignment Cancel 076 LCD Display Language 077 PTT Login Logout with station range 078 Display CPU redundancy state Admin Progr...

Страница 68: ...can be w ithin 799 100 239 1000 2199 3 Australia Default 100 239 1000 2199 4 New Zealand Default 700 839 7000 8199 5 Italy Default 200 339 2000 3199 6 Finland Default 210 349 2100 3299 7 Default for S...

Страница 69: ...553 553 553 SLT Call Forward 554 554 554 554 Speed Dial Programming 555 555 555 555 SLT Activate Message Wait Callback 556 556 556 556 SLT Message Wait Callback Answer 557 557 557 557 SLT SLT Speed D...

Страница 70: ...y 575 575 575 575 ACD Supervisor Status 576 576 576 576 ACD Supervisor Monitor 577 577 577 577 ACD Reroute Queued Call Answer 578 578 578 578 ACD Reroute Queued Call No answer 579 579 579 579 Camp On...

Страница 71: ...Wait Enabled 8 8 8 8 VM Message Wait cancel 9 9 9 9 Door Open 1st Door 1 1 1 1 Door Open 2nd Door 2 2 2 2 MCID Request 0 0 0 0 Unsupervised conference time Extension code PTT Group Login Logout 0 0 0...

Страница 72: ...FF Duty All group 58 58 58 58 SLT ACNR 58 58 58 58 ACD Supervisor Ring Mode 570 570 570 570 Company Directory Name 563 563 563 563 ISDN Supplementary Hold 57 57 57 57 ISDN Supplementary Conf 57 57 57...

Страница 73: ...Intercom Call for Summit800 2000 3199 2100 3299 1000 2199 1000 2199 1000 2199 Internal Page Zone 101 135 301 335 401 429 301 335 301 335 Internal All Call Page 3 543 43 543 543 Meet Me Page 544 44 54...

Страница 74: ...561 50 561 561 SLT Attendant Unavailable 692 562 12 562 562 AME Feature 694 564 36 564 564 Alarm Reset 695 565 13 565 565 Group Call Pickup 566 14 566 Universal Night Answer 697 567 15 567 567 Account...

Страница 75: ...619 601 61 9 Station Group Pilot Number 720 759 401 440 620 659 401 440 620 659 Station User VSF Features Access 66 66 11 66 66 Call Coverage Ring 76 76 30 76 76 Direct Call Pickup 77 77 7 77 77 Acces...

Страница 76: ...81 581 40 581 581 ACD Agent primary logout 682 582 41 582 582 ACD Agent secondary login 683 583 42 583 583 ACD Agent secondary logout 684 584 43 584 584 Wrap up end 685 585 44 585 585 T NET CM Login o...

Страница 77: ...N Supplementary Conf 23 57 55 57 57 Forced Channel Seize 24 56 56 56 56 Override DND Forward 25 56 57 56 56 Cancel Call Back 58 Transfer to VSF Number 55 55 59 55 55 CCR 2 2 2 2 Room type conf Group j...

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