Vertical Edge 9200 Series Phone
User Guide
17
3.
R
ECEIVING CALLS
3.1 Answering a Call While Idle
There are 3 basic types of incoming calls; internal/external ringing
calls, Intercom Voice Announce calls, and Hold recalls.
Your phone may be assigned
Ringing Line Preference (PGM
111)
; in this case, calls that ring are answered by lifting the
handset. Otherwise, you must press the flashing Flex button.
External calls to a Phone will appear under the
CO/IP line
or a
LOOP
button.
External calls are from CO lines or VoIP channels that are
programmed to ring at your phone. For external calls,
Call
Coverage Delay Ring (PGM 111: 0~15)
may be assigned
allowing others to answer the call before the call rings at your
phone.
Calls can be forwarded in some manner from another user; if
providing call coverage for other users, you may also receive
Station Call Coverage
calls.
Calls placed on
Hold
, including Transfers, parked calls, etc. will
recall if left on hold for too long.
ICM Voice Announce
calls are answered based on the
ICM
Signaling mode (PGM 112: H/T/P)
at the receiving phone; in
Hands-free (HF) mode, after the splash tone and announcement,
speak normally into the microphone. In the Privacy (PV) mode, lift
the handset to respond. The
ICM Signaling mode
also can be
assigned in
Station Programming
.
The LCD will display the calling number or, if available, the name
of the station or CO/VoIP line,
CO Line Name Display
.
To answer a call ringing at your phone:
Lift the handset or press the flashing Flex button (as needed),
the call will be connected.
To respond to an Intercom Voice Announce call:
In
HF
mode, simply speak as normal into the microphone,
OR,
In
PV
mode, lift the handset to respond.