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IMPORTANT

Before contacting support, be sure to re-start both your computer and the

device.

Technical Support

For additional information and technical support for Novatel Wireless devices, you can visit the
Novatel Wireless Data Technical Support page at

www.novatelwireless.com/support

Содержание MiFi 4620L Jetpack

Страница 1: ...UserGuide MiFi 4620L...

Страница 2: ...rwise transfer the software drivers or Derivative Works to any country where such transfer is prohibited by the United States Export Administration Act or any successor legislation or in violation of...

Страница 3: ...13 Install the 4G LTE SIM Card 13 Remove the 4G LTE SIM Card 14 Insert and Charge the Battery 15 Remove the Battery 16 Battery Tips 17 Power the MiFi 4620L On and Off 18 Power On 18 Power Off 18 Acti...

Страница 4: ...dministration Password 44 MAC Filtering 45 MAC Filter 46 Trusted Device List 47 Connected Devices 48 Port Filtering 49 Port Filtering 50 Allowed Applications 50 Custom Applications 51 System 53 System...

Страница 5: ...ting 74 Overview 75 Common Problems and Solutions 76 Technical Support 78 Technical Support 78 Product Specifications and Regulatory Information 79 Product Specifications 80 General 80 Technology Band...

Страница 6: ...Overview Components Power Management Caring for Your Device Getting Started 1...

Страница 7: ...t to High Speed Wireless Data 4G LTE 3G CDMA and GSM Wi Fi Connectivity Manage Wireless Network Activity MiFi Settings is an easy to use web based interface that allows you to manage monitor and custo...

Страница 8: ...ns of browsers including Android Chrome Firefox Internet Explorer Safari and Mobile Safari To use Wi Fi mode your computer needs Wi Fi capability and Internet browser software only Your device must ha...

Страница 9: ...tes See Service Status Indicator LED States on page 6 Micro USB Connector The wall charger connects here Selection Button Use to select a menu option Status Display Provides connection and battery sta...

Страница 10: ...et the device to factory settings See How do I reset the MiFi 4620L back to factory settings on page 76 Battery Removal Divot When the battery is installed insert a fingernail here and lift to easily...

Страница 11: ...rmant The device is powered on and connected to the 4G network and transmitting data Violet Slow Blinking Blinking The device is powered on 3G 1X or EV DO service is available but not connected or con...

Страница 12: ...are unread SMS messages Battery status A battery outline filled with bars while charging the bars cycle from 0 4 bars When fully charged the bars don t move When the battery is very low the battery o...

Страница 13: ...ging the battery icon bars blink When the battery is fully charged the battery icon is solid Wall charger You can use the device when the charger is plugged into a wall socket The MiFi battery charges...

Страница 14: ...on Novatel Wireless recommends the following guidelines Protect the device from liquids dust and excessive temperatures Do not apply adhesive labels to the device they might cause the device to potent...

Страница 15: ...Accessing the Network Using the Device for the First Time Connecting to the MiFi Device Using the Device After Setup is Complete Using the MiFi 4620L 2...

Страница 16: ...the roaming network WiFi 802 11b g n 802 11b uses the 2 4 GHz frequency with a bandwidth of 11 Mbps 802 11g uses the 2 4 GHz frequency with a bandwidth of 54 Mbps 802 11n uses the 2 4 GHz frequency w...

Страница 17: ...semble the Wall Charger on page 13 Install the 4G LTE SIM card See Install the 4G LTE SIM Card on page 13 Insert and charge the battery See Insert and Charge the Battery on page 15 Turn on the device...

Страница 18: ...cover located on the underside of the MiFi 4620L Remove SIM card from the outer card being careful not to touch the gold colored contacts Hold the card as shown with the gold colored contact points f...

Страница 19: ...steps Open the SIM card cover located on the underside of the MiFi 4620L Press down on the small black tab to the left side of the SIM card slot Gently remove the SIM card from the SIM card slot NOTE...

Страница 20: ...sert your fingernail into the indention on the back cover and lift to open the battery compartment located on the bottom of the device Set the cover aside Align the gold colored contacts on the batter...

Страница 21: ...batteries and chargers may increase the risk that your device will overheat catch fire or explode resulting in serious bodily injury death or property damage You are now ready to connect your computer...

Страница 22: ...ing your battery keep it uncharged in a cool dark dry place Never expose batteries to temperatures below 20 C 4 F or above 60 C 140 F Never leave the device in an unattended vehicle due to uncontrolla...

Страница 23: ...vate Your Device Your SIM card should come pre activated and ready to connect Insert the SIM card power up the MiFi device and connect If your SIM card did not come pre activated or you need to re act...

Страница 24: ...elect View Available Wireless Networks or click the Airport icon in the menu bar on a Mac If you are unfamiliar with wireless networking on your computer consult the computer help system Connect to th...

Страница 25: ...as you press the power button and the display turns on The LED on the device becomes green 4G or violet 3G and blinks according to the connection speed Setting up a Temporary Hotspot See Setting Up a...

Страница 26: ...Configuring MiFi Settings Login Quickstart Wi Fi Network Security System Advanced MiFi Settings 3...

Страница 27: ...icon Mac OS X to connect wirelessly to the MiFi 4620L wireless network Tip The steps to connect to a Wi Fi network vary depending on your operating system and whether you use the native application o...

Страница 28: ...You can access more information after you log in Login Type the password the default password is found on the sticker on the back of the MiFi device and on the back of the Quick Start Guide in the Lo...

Страница 29: ...ord and Wi Fi settings for your MiFi 4620L The QuickStart screen has the following options Admin Password See Admin Password on page 24 Wi Fi Settings See Wi Fi Settings on page 27 Admin Password The...

Страница 30: ...d to login to the MiFi device from the QuickStart screen follow these steps Enter your current password in the Current Admin Password box Enter your new password in the New Admin Password box Re enter...

Страница 31: ...changed Click OK Buttons Save Next Click this button to save any changes made to the administration password Save Click this button to save any changes made to the password settings Cancel Click this...

Страница 32: ...ctions To change your Wi Fi security password and or connection settings follow these steps Select the desired settings from the security Wi Fi password and or available Wi Fi connections drop down me...

Страница 33: ...le settings shown on the page See Changing to a Different Profile on page 30 Network Name SSID The name of the MiFi 4620L device s wireless network 802 11 Mode The wireless network technology used 802...

Страница 34: ...compatible with older devices WEP 128 bit WPA Personal PSK TKIP WPA2 Personal PSK AES WPA WPA2 Personal Mixed Mode most secure less compatible with older devices Wi Fi Password IMPORTANT You should u...

Страница 35: ...Settings on page 22 Go to the Wi Fi screen See Wi Fi on page 28 On the Wi Fi screen select Temporary Hotspot as the selected profile A new temporary network name SSID and network key Wi Fi passkey ap...

Страница 36: ...thod or network key Wi Fi passkey ends all Wi Fi connections to MiFi 4620L including the current connection to MiFi Settings You must re connect your computer to MiFi 4620L using the new profile s Wi...

Страница 37: ...for the connected device if available Date Time The date time the device was detected by the network MAC Address The Media Access Controller MAC or physical address for MiFi 4620L IP Address The IP ad...

Страница 38: ...SIM information and configuration options and a manual network selection option The Network menu has the following options LAN See LAN on page 34 WWAN See WWAN on page 36 SIM See SIM on page 41 Manual...

Страница 39: ...ubnet Mask for the IP address range containing the LAN IP address Hostname The network name for the connected device if available MAC Address The Media Access Controller MAC or physical address for Mi...

Страница 40: ...Pv6 checkbox enables or disables the IPv6 feature Link Local Address Displays the local address when IPv6 is enabled Global Address Displays the global address when IPv6 is enabled Buttons Save Click...

Страница 41: ...screen gives you settings and information about MiFi 4620L s network This is also where you can disable global roaming The WWAN screen has the following sections Internet Connection See Internet Conne...

Страница 42: ...nnected Time How long the device has been connected to the network IPv4 IP Address The Internet Protocol IP address that identifies this device on the network Mask The mask is a standard address that...

Страница 43: ...n log The Connection Log has the following Date Time The date time the device was detected by the network Client IP Address The client IP address for the connected device Destination The destination I...

Страница 44: ...39 WWAN Log Click the WWAN Log button to access the WWAN log The WWAN Log records network events This data is useful for troubleshooting Click this button to view the log data in a new window...

Страница 45: ...ess Point Names that the device uses to connect to the Internet These are automatically provided by your wireless carrier Entering an incorrect name in either of these fields will prevent Internet acc...

Страница 46: ...ge 41 SIM Operations The SIM Operations section has the following SIM Status Indicates the current SIM status usually one of the following no SIM invalid SIM PIN lock PUK lock ready or SIM error SIM L...

Страница 47: ...ion screen tells you whether manual network selection is enabled or disabled If manual network selection is enabled only the selected network is used and the network settings on the WWAN screen are ig...

Страница 48: ...ange your Administration password and enable and configure MAC and Port filtering The Security menu has the following options Password See Password on page 44 MAC Filtering See MAC Filtering on page 4...

Страница 49: ...nt Password box Type the new password it must have between 4 and 64 characters in the New Password box Type it again in the Verify New Password box Click Apply Next time you log in to MiFi Settings yo...

Страница 50: ...ltering screen has the following sections MAC Filter See MAC Filter on page 46 Trusted Device List See Trusted Device List on page 47 Connected Devices See Connected Devices on page 48 Trusted devices...

Страница 51: ...cted to the MiFi wireless network from the Wi Fi screen See Wi Fi Settings on page 27 Tip You can cut and paste your computer s MAC address from the Wi Fi Clients section of the Wi Fi screen If the co...

Страница 52: ...ddress To add a device to the Trusted Device List follow these steps Type the Wi Fi enabled device s MAC address in the Trusted Devices field You can use either or as the separator for example 00 21 9...

Страница 53: ...e The date time the device was detected by the network MAC Address The MAC address for the connected device NOTE The MAC address on the Windows operating system is called the Physical Address IP Addre...

Страница 54: ...set a list of Allowed Applications to only allow certain programs to connect to the Internet The Port Filtering screen has the following sections Port Filtering See Port Filtering on page 50 Allowed A...

Страница 55: ...o the Internet For example if you select VPN in the Allowed Applications list but do not select HTTP you can connect to a VPN server but you cannot connect to a web page using your Internet browser Wh...

Страница 56: ...an define and enable custom Port Filtering applications You need to know details of the traffic used and generated by the applications you wish to define The Custom Port Filtering screen uses check bo...

Страница 57: ...ngle port instead of a range type the same value for both the Start Port and the End Port Protocol For each port range each row select the protocol TCP UDP or both used by that port range You can defi...

Страница 58: ...a system log and the options to delete notifications and reset to factory defaults The System menu has the following options System Status See System Status on page 54 Config File See Config File on p...

Страница 59: ...n displays detailed information on the status of the system and a system log of various operations The System Status screen has the following sections System Information See System Information on page...

Страница 60: ...ystem Log The System Log records various operations and is mostly used for troubleshooting Click the Refresh button to refresh the system log Buttons Restart Click this button to restart the MiFi 4620...

Страница 61: ...ckup the configuration file follow these steps Enter your MiFi administration password in the MiFi Administration Password field Click the Download File button Config File Upload The Config File Uploa...

Страница 62: ...e Status on page 57 History See History on page 57 Update Status The Update Status section provides information on available software updates Click the Check for Update button to check for new softwar...

Страница 63: ...gs modem and network operational details and options for configuring port forwarding applications The Advanced menu has the following options Audio Alerts See Audio Alerts on page 59 Settings See Sett...

Страница 64: ...udio Alerts screen has the following sections Audio Alerts See Audio Alerts on page 59 Audio Alert Notifications See Audio Alert Notifications on page 60 Audio Alerts Click the Locate My MiFi button t...

Страница 65: ...Confirmation Yes No on Display Global roaming in enabled by default This confirmation screen will only appear if global roaming is currently disabled Roaming Alert Message only on Display To activate...

Страница 66: ...61 Settings The Settings screen has the following sections Wi Fi See Wi Fi on page 62 Router See Router on page 62 System See System on page 65...

Страница 67: ...is operating over the 4G LTE network up to ten devices can be connected to the device s Wi Fi network and when operating over a 3G or GSM network up to five devices can be connected The dynamic hand...

Страница 68: ...ture To set up GPS over Wi Fi follow these steps Check the box GPS overWi Fi NMEA Click OK to accept the Location Based Services Agreement Click Save to accept the setting change Click How to use this...

Страница 69: ...ng a USB cable follow these steps Check the box GPS overWi Fi NMEA Check the box USB tethered mode Click OK to accept the Location Based Services Agreement Click Save to accept the setting change Clic...

Страница 70: ...See Diagnostics on page 66 If this is disabled un checked you cannot view the system log on the Diagnostics screen The Delete System Log menu changes the amount of time that expires before the system...

Страница 71: ...also view the system log This screen is used mostly for troubleshooting and is not required for normal operation The Diagnostics screen has the following sections Modem See Modem on page 67 4G Network...

Страница 72: ...will not be able to connect to the mobile network ICCID The ID number assigned to the SIM Card MIN MSID The Mobile Identification Number MIN or Mobile Station ID MSID is the number associated with the...

Страница 73: ...gnal 3G Network EVDO 1xRTT The 3G Network EVDO 1xRTT section has the following Status Status of the network Disabled Not available or Available RSSI 1x Indicates the RSSI for the 1xRTT signal Technolo...

Страница 74: ...hat currently provides wireless access RSSI Indicates the signal strength for the GSM WCDMA signal Cell ID Identifies the cell tower currently used Band Preference A modem setting which determines the...

Страница 75: ...d You need to use Port Forwarding to allow Internet users to access any server you are running on your computer such as a Web server FTP server or E mail server Also for some online games Port Forward...

Страница 76: ...ide the Application name Enable the corresponding Application on this screen by selecting its check box Save your changes by clicking Save Tell the person or company that needs port forwarding to conn...

Страница 77: ...stination IP Address Input the IP address of the connected device to which you want incoming traffic to be forwarded Port Ranges You can define up to six port ranges for each application Each port ran...

Страница 78: ...x On the DMZ section of the Port Forwarding screen type the computer s IP Address in the IP Address of Connected Device field Save your changes by clicking Save IMPORTANT The Port Forwarding and DMZ f...

Страница 79: ...Overview Common Problems and Solutions Technical Support Troubleshooting 4...

Страница 80: ...problem or a network problem The following tips can help solve many common problems encountered while using the device First Steps Make sure you are using the device in the correct geographic region E...

Страница 81: ...ttery is depleted charge the device with the wall charger How do I reset the MiFi 4620L back to factory settings The master reset button is in a small hole located on the bottom of the device undernea...

Страница 82: ...gs by connecting your computer to the MiFi wireless network and going to http admin mifi or http 192 168 1 1 in your browser Connect to the Diagnostics screen See Diagnostics on page 66 The Diagnostic...

Страница 83: ...port be sure to re start both your computer and the device Technical Support For additional information and technical support for Novatel Wireless devices you can visit the Novatel Wireless Data Techn...

Страница 84: ...Product Specifications Regulatory Statements Wireless Communications Limited Warranty and Liability Safety Hazards Proper Battery Use and Disposal Product Specifications and Regulatory Information 5...

Страница 85: ...e 1500 mAh 2 5 3 hours when not in use Chip Set QUALCOMM MDM9600 Interface Type Type B USB Port for Micro USB used by the wall charger Technology Bands Technology LTE CDMA Rev A Rev 0 1XRTT Band Desig...

Страница 86: ...an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help This device complies with Part 15 of the Federal...

Страница 87: ...r better signal reception coverage range and data throughput do not place the router near any physical obstruction including in a pocket or in close proximity of any object For RF Safety a mandatory m...

Страница 88: ...EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE The exclusive remedy for a claim under this warranty shall be limited to...

Страница 89: ...rage facilities vehicles using liquefied petroleum gas such as propane or butane areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you wo...

Страница 90: ...sensitive to electrostatic discharge ESD Macintosh native connection software might attempt to reinitialize the device should a substantial electrostatic discharge reset the device If the software is...

Страница 91: ...to fire explosion or other hazard Only use the battery for the system for which it was specified Only use the battery with a charging system that has been qualified with the system per this standard U...

Страница 92: ...Glossary 6...

Страница 93: ...oved data transmission rates as a backward compatible extension of GSM Firmware A computer program embedded in an electronic device Firmware usually contains operating code for the device GPRS General...

Страница 94: ...irtual data connection used by programs to exchange data It is the endpoint in a logical connection The port is specified by the port number Port Forwarding A process that allows remote devices to con...

Страница 95: ...micro VPN Virtual Private Network A secure private network that runs over the public Internet Commonly used to connect to an office network from elsewhere WCDMA Wideband Code Division Multiple Access...

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