This payment terminal manual is for merchants to provide them with secure processing of
card payments via the payment terminal.
This manual constitutes an integral part of the Payment Cards Service Agreement and the
Payment Terminal Rental Agreement and, by signing these agreements, the Merchant
agrees to follow the terms and conditions set out in this manual.
Table of contents
Keypad features .....................................................................................................................
3
Chip card transactions ...........................................................................................................
4
Contactless card transactions ................................................................................................
6
Swipe card transactions ........................................................................................................
8
Response codes in the event of transaction failure ............................................................
10
Transaction revocation ........................................................................................................
12
Printing out a copy of the receipt ........................................................................................
14
Closing a day ..........................................................................................................................
15
Messages appearing on the screen ....................................................................................
16
Switching the paper roll ......................................................................................................
17
Technical support
•
Assistance with issues related to card transactions: ph. 67 444 444; e-mail:
•
Technical assistance:
ph:
67 25 1111
;
fax: 67 844 702; e-mail: [email protected]
Problems reported outside business hours are registered and dealt with as soon as possible
(normally the following business day).
