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Messages displayed on the screen
Messages displayed upon conducting and revoking payment transactions
Message on terminal screen
Action
Card error
Transaction cannot be conducted, follow on-screen instructions. If this error
occurs repeatedly, please contact Verifone Baltic SIA 67251111
Reader error.
Try again
Reading the card failed. Try again.
Card cannot be used
This card is not among the accepted cards.
No transactions found
The revocable transaction is not found in the terminal’s memory.
A transaction that has already been revoked cannot be revoked again; also,
transactions already sent to the bank cannot be revoked.
Invalid PIN
The buyer has entered the wrong PIN
When the client enters invalid PIN
If a client enters invalid PIN three times, the card must be
confiscated. The card may only be returned to the card holder
after identifying them on the basis of an identification
document. The person returning the card must make sure they
are dealing with the correct person. The data of the card holder
and the presented document must be recorded on the error
code receipt printed out by the terminal.
Attention!
•
Make sure to timely replace the receipt paper.
•
Use only appropriate thermal paper in the terminal’s
printer.
•
Do not connect any cables when the terminal is connected
to the mains.
•
Do not place the terminal in a too warm, cold or
moist location.
•
Do not place the terminal in a location where it could
get wet or dusty.
•
Use a cloth dampened with alcohol to clean the surface
of the terminal.
•
Use a special cleaning card to clean the terminal’s card
reader.
•
In the case of a fault, do not repair the terminal
yourself – call a technician 67251111
•
In the case the chip card transaction fails and the terminal
prompts you to use the magnetic stripe, perform the
transaction according to the swipe card transactions
instructions.
•
Keep the terminal connected to the mains to enable
the terminal to automatically send the transactions
to the bank to close the day.
