Troubleshooting
No Connection to Ethernet Port 1 (ETH1)
20
No Connection to Ethernet Port 1 (ETH1)
Also follow the procedures in Table 14 to determine problems with connections problems
with ethernet ports 2 (ETH2) and 3 (ETH3).
4. Intermittent communi
-
cation
Verify Termination switch is set for No Termination. Follow the procedure
in Probable Cause 3 above to access Termination DIP switch and verify
both DIP switches are in the up (No Termination) position.
No
Correct Termination switch set
-
ting. Verify Termination in site’s
Primary Junction Box.
Yes
Go to next cause.
5. Bad cable connecting
ATG to LON network.
Verify if wires are loose or broken.
No
Yes
Replace cable and install plug
cover if not already installed.
Table 14. Troubleshooting Procedure for No Ethernet Connection at ETH1 Port
Probable Cause
Action
OK?
Action
1. Cable is plugged into
the wrong port.
Verify ethernet cable is plugged into ETH1 port (Item
7 in Figure 1).
No
Insert cable in ETH1
port.
Yes
Go to next cause.
2. Ethernet communica
-
tion settings, such as,
IP Address type, IP
Address, etc.
1. Verify ethernet communication settings are cor
-
rect.
No
Correct ethernet port 1
comm settings.
Yes
Go to next cause.
2. Check if problem ethernet port’s Link and Activi
-
ties LEDs are flashing.
No
Go to cause 4.
Yes
Go to next cause.
3. Try to communicate to the maintenance IP
address: 169.254.21.12
No
Go to next cause.
4. Bad cable.
Verify if cable is bad - Are there loose or broken
wires?
Yes
Replace cable.
No
Go to next cause.
5. Defective Ethernet sig
-
nal source.
Verify ethernet signal source, Is hub or switch bad?
Yes
Replace ethernet source.
No
Replace Display/CPU
Assembly.
Table 13. Troubleshooting Procedure for No IFSF Communication
Probable Cause
Action
OK?
Action
ETH 2
ETH 3
USB 1
USB 2
ETH 1
SERIAL 1
SERIAL 2
EXPANSION
1
10
Содержание TLS4/8601 Series
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