Veeder-Root TLS-PC 32, Руководство по установке, Страница: 12 / 84

Introduction
2
How Can I Use TLS-PC 32?
TLS-PC 32 can be used in a single site setting by connecting to the TLS-300, TLS-350,
TLS-350R, or TLS-PC console directly. This will be useful when using TLS-PC 32 to
access the TLS Console from another room or to access the console panel on a TLS-PC
model console.
Automatic data collection (polling) and reports are all readily accessible while using a
directly connected console.
Technical Support
If you need assistance beyond the On-line Help and this Installation Guide, contact our
Technical Support Department. You must have an Internet browser set up on your
system to send us e-mail or access our Web site. Please be at your computer when you
call and have the following information handy:
❑
Software serial number
❑
Type of computer hardware
❑
Type of operating system
❑
How the console is connected at the site: RS-232 connection or site fax modem
❑
Wording of any messages on the screen
❑
What you were doing when the problem occurred
❑
How you tried to solve the problem
You may reach our Technical Support Representatives by:
❑
E-mail: <support@veeder.com>
❑
Internet: <www.veeder.com>
❑
Telephone: 860-651-2753 Monday through Friday, from 8 a.m. to 7 p.m., Eastern
Standard Time
❑
Warranty Dispatch (for Authorized Contractors only): 800-425-3771
❑
Troubleshooting (for Authorized Contractors only): 800-323-1799
❑
Fax: 860-651-2842