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Gateway Operation

35

Installation notes

PC-Duo Gateway has two main components:



PC-Duo Gateway, which runs as a service with no user interface. Multiple PC-Duo

Gateways can be installed in the network.



PC-Duo Gateway Administrator, which is used to configure one or more PC-Duo

Gateways. PC-Duo Gateway Administrator (which does not require a license) can be
installed on multiple computers in your network.

Install via internet download

PC-Duo applications are distributed as ZIP files available for download from

http://www.vector-networks.com

. The contents should be unzipped (while

preserving the directory tree structure) on your computer.

To install the PC-Duo Gateway and PC-Duo Gateway Administrator, simply click on the

Gateway.msi

file.

Windows Firewall exceptions

PC-Duo Gateway automatically registers itself as an exception with Windows Firewall.

At installation time, the Host installer and Gateway installer create program-based
exceptions in the Windows Firewall. The exceptions are named ―PC-Duo Host‖ and ―PC-
Duo

Gateway‖, and allow network traffic to the Host service and Gateway service

programs, respectively, over their standard default ports.

If you do not want the exceptions (e.g. because the Host is set for reverse connections
only, and should not be ―exposed‖), you should disable the exceptions by unchecking the
box in the configuration dialog for Windows Firewall itself. It is not recommended that the
exceptions be deleted, because they will be recreated and enabled if you upgrade to a
later version of PC-Duo.

The exceptions are removed automatically when the products (Host, Gateway) are
uninstalled.

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Содержание PC-Duo

Страница 1: ...Windows Windows NT Windows Server and other Microsoft products referenced herein are either trademarks or registered trademarks of the Microsoft Corporation in the United States and other countries N...

Страница 2: ...3 PC Duo Deployment Tool 14 PC Duo technologies 15 PC Duo services 16 PC Duo connection types 17 RDP compatibility Follow the active session 17 Wake on LAN support 17 Peer to peer connections 18 Gatew...

Страница 3: ...on 36 SSL certificates 38 Select a previously installed certificate 39 Create and install a self signed server certificate 39 Create a certificate request for a certificate authority 40 Cancel pending...

Страница 4: ...ed Hosts 95 Menu options 95 Send Wake on LAN Signal 97 All Hosts group 97 Manage groups 98 Manage Hosts 109 Terminal Services group 124 System group 125 Unmanaged Hosts 129 Active Status 130 Active Us...

Страница 5: ...lly visit remote computer Remote Management Repair remote computers and make configuration changes in real time and without disturbing currently logged on user Collaboration Enable two or more technic...

Страница 6: ...sts to custom Gateway Groups using Windows Powershell scripting see PC Duo Host Guide Address Bindings Ability to bind the SSL and TCP network protocols to all addresses or to select specific addresse...

Страница 7: ...of bandwidth used Usually this will reduce screen capture quality but improve responsiveness and overall performance see PC Duo Host Guide for more information Popup notifications PC Duo 11 2 support...

Страница 8: ...secure network of connections to end user machines It leverages centralized administration security and network access to simplify and automate the creation management and monitoring of this network w...

Страница 9: ...remote desktop solutions include some or all of the following applications PC Duo Applications PC Duo Express PC Duo Enterprise PC Duo Host Yes Yes PC Duo Master Yes Yes PC Duo Gateway No Yes PC Duo W...

Страница 10: ...st manages its own security settings and access rights Allow or force technicians to make Gateway managed remote support connections to the machine through a central server PC Duo Gateway which will a...

Страница 11: ...g the local keyboard and mouse Share control of the Host computer with its end user Passively monitor the Host computer without exercising control Use the clipboard transfer feature to transfer portio...

Страница 12: ...tificate based authentication Create custom access rights policies and apply them to groups to make configuration changes more quickly and efficiently Monitor and manage remote support activity in rea...

Страница 13: ...ication Helpdesk technicians can view and access and remote machines that they have permission to view The Master web account can be used in conjunction with or instead of the standalone Master applic...

Страница 14: ...ers in your network and avoid manual effort of going to each machine Create an image of PC Duo Host Master or Gateway with custom configuration options that can be mass deployed on large numbers of co...

Страница 15: ...e PC Duo Master user s screen quickly and efficiently User mode screen capture This technology works without a mirror driver and is designed to adjust automatically to the amount of CPU and bandwidth...

Страница 16: ...n the technician s machine and vice versa File Transfer ability to drag and drop files or directories on the remote machine to the technician s machine and vice versa Host based Chat ability to chat w...

Страница 17: ...ive connected RDP session being hosted on that computer or if an active connected RDP session is stopped the Host will automatically capture and provide input control to the session running on the com...

Страница 18: ...r PC Duo Master or PC Duo Gateway Administrator can attempt to wake up a remote computer by explicitly sending the WOL signal to that machine If the remote computer was shut down in a state capable of...

Страница 19: ...urity and reporting Any Host computers found by the Gateway are listed on the Gateway Hosts tab of the PC Duo Master window In large networks the PC Duo Gateway can be configured to manage connections...

Страница 20: ...pear just like any Host inside the domain Terminal services connections PC Duo provides server side support screen capture input control screen recording for session based virtual desktops hosted by T...

Страница 21: ...report to a Gateway When it first reports to the Gateway Server it will be automatically managed and added to the All Hosts group The TS Hosts are considered transient since they go away when the TS u...

Страница 22: ...mote control to computers running a standard version of VNC Virtual Network Computing server A VNC server is built into recent versions of the Mac OS X operating system from Apple Computer and is also...

Страница 23: ...it connects to and requests information from a PC Duo Host in the same domain Connection Client Server Peer to peer Master Host Gateway managed Gateway Host are in same domain Master Gateway relations...

Страница 24: ...ost are not in same domain Master Gateway relationship Yes No No Gateway Host relationship No No Yes Windows authentication By default a PC Duo application acting as a server uses Windows authenticati...

Страница 25: ...or services This ensures the client has connected to the right server The following list describes where SSL authentication can and cannot be used Peer to peer connections SSL authentication is not a...

Страница 26: ...rsist until the connection breaks You can configure access and other rights directly on the Host computer for peer to peer connections Alternatively you can use the PC Duo Gateway to enforce custom ac...

Страница 27: ...cryption 128 bit key with MD5 hash NOTE PC Duo 5 10 applications and older support only RC4 encryption thus this would be the encrpytion option negotiated between a PC Duo 5 20 or later application e...

Страница 28: ...des access to Novell NetWare servers PC Duo components support communications using this protocol SSL The SSL protocol runs above TCP IP and below higher level protocols such as HTTP or IMAP Using TCP...

Страница 29: ...file listings appear in a plain fixed width font You can use the default domain user account named RemoteControlGateway In examples text that you type literally is shown in a bold font To run the inst...

Страница 30: ...ort resources are available to help This manual and the Release Notes may contain the information you need to solve your problem Please re read the relevant sections You may find a solution you overlo...

Страница 31: ...be installed on any computer that runs a supported operating system OS and meets the minimum requirements described in this section Requirements Configuration options Installation notes Gateway servi...

Страница 32: ...n desktop class operating systems in production environments Hardware requirements The hardware requirements are Minimum requirements Server class computer with 1 Ghz or higher processor clock speed a...

Страница 33: ...r additional incremental hardware requirements Simultaneous Connections Recording Sessions CPU Memory Network Bandwidth 50 encrypted 50 2 Ghz 1 GB 8 Mbps 100 encrypted 100 2 x 2 Ghz 2 GB 16 Mbps Netwo...

Страница 34: ...nd manage all the remote access and remote control activity in your network PC Duo Gateway and peer to peer Allow both peer to peer and PC Duo Gateway connections in your network However auditing of r...

Страница 35: ...ly click on the Gateway msi file Windows Firewall exceptions PC Duo Gateway automatically registers itself as an exception with Windows Firewall At installation time the Host installer and Gateway ins...

Страница 36: ...nction properly If you wish to change the account with which the Gateway Service runs the recommended course of action is to uninstall the Gateway and reinstall it specifying the desired account This...

Страница 37: ...th valid certificates to confirm the identity of the PC Duo Gateway On all subsequent connection attempts when the Host and PC Duo Gateway are not in the same domain the shared secret password will be...

Страница 38: ...abled if the Certificate Manager cannot connect to the PC Duo Gateway running on the default port via the TCP protocol To configure an SSL certificate choose one of the following options under Choose...

Страница 39: ...he local computer certificate store and click Request The Select Certificate window appears as shown below 2 Select the certificate you want to use and then click OK Create and install a self signed s...

Страница 40: ...the selected directory 5 While the request is pending this radio button will be disabled Cancel pending request to a certificate authority If a certificate request has been submitted to a certificate...

Страница 41: ...the Private Key file is located and then click Open 4 Locate the folder where the Configuration file is located and then click Open The Enter private key password dialog box appears 5 Enter the passw...

Страница 42: ...icate On the General tab of the SSL Certificate window click on Install Certificate to install the certificate in the certificate store or the PC Duo Master user Master Gateway relationship or PC Duo...

Страница 43: ...Gateway Operation 43...

Страница 44: ...ng installation This key converts your 30 day trial software directly to an unlimited version Gateway Administrator does not require a license However every PC Duo Gateway you install does require its...

Страница 45: ...iod expires the PC Duo Gateway continues to run but refuses to make any connections except Gateway Administration connections You can add a license key after the trial expires by connecting the Gatewa...

Страница 46: ...icy on the PC Duo Gateway the Managed Hosts tab of the PC Duo Master window lists only those managed Hosts to which the PC Duo Master user has the right to connect The default settings for the Gateway...

Страница 47: ...ervice is running PC Duo Gateway Administrator window lets you configure one or more PC Duo Gateways To start PC Duo Gateway Administrator window select the Start All Programs Vector Networks PC Duo G...

Страница 48: ...se one of following methods Select a node whose items you want to configure or view then select a command from the Action menu Right click a selected node in the tree When you select one of the nodes...

Страница 49: ...o access and or control the Hosts in a managed Host Group Use Host security to configure user credentials based rights to access and or control just that Host Use Session security for a group to confi...

Страница 50: ...y A Host computer can be configured to report to the Gateway by using the Gateway tab of the PC Duo Host Control Panel window Alternatively PC Duo Host configuration and installation options can be se...

Страница 51: ...window Any user of PC Duo Master expecting to connect to the PC Duo Gateway must have access rights to connect to the PC Duo Gateway and viewing rights for any Host computers to which they are expecte...

Страница 52: ...iguration settings for the Gateway including security settings Managed Hosts to create groups of Hosts under PC Duo Gateway management and to set security for groups and Hosts Unmanaged Hosts to list...

Страница 53: ...install the PC Duo Gateway your PC Duo Gateway Administrator is automatically set to connect to and configure your PC Duo Gateway The following topics describe how to configure your PC Duo Gateway onc...

Страница 54: ...ated web pages right click Remote Control Gateway Servers and select Web Vector Networks Home Page opens the Vector Networks home page Check for Updates and Maintenance Releases opens the web page for...

Страница 55: ...appear next to the Gateway some connection properties and basic Gateway information will be presented If the PC Duo Gateway Administrator is not connected a red icon will appear next to the Gateway C...

Страница 56: ...area next to Port The Gateway Specifier the network address or station name used to connect to the server The view only Station Name and Network Address for the PC Duo Gateway Check Use encryption to...

Страница 57: ...ord to change the credentials used to connect With this option you can check Save this username and password for later to use it for all future connections to the PC Duo Gateway NOTE You must also con...

Страница 58: ...ay in the PC Duo Gateway Administrator window General Settings From Gateway Server Settings when you right click General Settings and select Properties the General Settings Properties window appears Y...

Страница 59: ...logged in to them With each of these approaches the following management options are available Send all newly discovered workstations and or logged in users reporting for the first time to the PC Duo...

Страница 60: ...If in addition to a workstation based approach to managed Host management you would like to apply a remote access policy to one or more users who are currently logged into a Host computer check Enable...

Страница 61: ...Duo Gateway auditing feature creates log entries for the following events PC Duo Gateway startup and shutdown Polling and discovery of new Host computers Attempts to update Host computer status either...

Страница 62: ...vent Log Information 2 Event Log Warning 3 Event Log Error 6 Event Message ID number for example 100 which corresponds to the message Gateway service started successfully For a thorough listing of the...

Страница 63: ...formation usually a 64 or 128 bit key for example NOTE For TargetType host user or workstation the TargetInfo 1 5 columns will contain the following information machine workstationid station protocol...

Страница 64: ...iewer Application Log To send log events to a text csv file check Create entries in text file in the directory and type the directory path in the box provided Specify the following parameters for the...

Страница 65: ...ew log file field to once every 6 hours the log files are named as follows Audit Log File Once Every 6 Hours Time Period Log File Name 12 00 00 am to 5 59 59 am MACHINE Gateway YYYY MM DD 00 CSV 6 00...

Страница 66: ...particular downtime period it will not run until the next regularly scheduled period If you have stopped the PC Duo Gateway during a scheduled audit log rollover the rollover will occur when you next...

Страница 67: ...DP IP TCP IP SSL IPX Address Bindings For the TCP IP or SSL protocol click Bindings to select addresses to which the selected protocol should bind By default all possible addresses are selected but th...

Страница 68: ...r to the one shown below for TCP Host Address Restrictions Select one of the following default policies for TCP IP or SSL protocols for the Address Restrictions window Granted access to grant access t...

Страница 69: ...oup of addresses via a single address and a subnet mask Select Group of computers by start address and count to specify the exception rule for a group of computers by counting addresses from one start...

Страница 70: ...as those used to present lists of Hosts or configuration information in the PC Duo Master or the PC Duo Gateway Administrator Such services include settings listing of managed Hosts and listing of gr...

Страница 71: ...ateway and Host computers which are used to transmit remote control remote clipboard file transfer chat and remote printing data Schedule tab Use the Schedule tab of the General Settings Properties wi...

Страница 72: ...e or more day checkboxes to specify the day s on which the tasks should be performed Periodically throughout the day every day Specify the Starting at time by selecting the Hour and Minute from the dr...

Страница 73: ...ery month Set of Days Acceptable values range from 1 to 31 Days of Week Acceptable values are day abbreviation or number of a day of the week For example the last day of the week could be specified as...

Страница 74: ...hedule will run at 12 00 AM 6 15 AM 12 30 PM and 6 45 PM If you leave this field blank the schedule runs every minute of the specified hours Recording tab Use the Recordings tab of the General Setting...

Страница 75: ...u have within a recording the quicker it is to locate a particular point within the recording However adding too many checkpoints can drastically increase network traffic and cause the recording files...

Страница 76: ...s select Override Host settings as follows and choose one of the following two options Prefer kernel mode but use this profile for user mode will attempt to use kernel mode drivers to capture screen d...

Страница 77: ...milliseconds Note however that the UI will display these values on a scale of 1 to 10 with 1 being the least aggressive longest time and 10 being the most aggressive shortest time The underlying API a...

Страница 78: ...gainst the total number of Hosts that is allowed to report according to the license s installed only the keys labeled Gateway Server Managed Hosts will be recognized Note This model is enforced when t...

Страница 79: ...Gateway Server Concurrent Users will be recognized Note This model is enforced when the PC Duo Web Console is present There are three types of Hosts monitored Administrative users are users logged int...

Страница 80: ...l Licenses In each license model the licensed Gateway capacity can be increased by adding one or more licenses through the Add License field Note that the total number of allowed licenses for Managed...

Страница 81: ...r to be on the local network will not automatically have Reverse Connections kept open The default list of local network address ranges consists of a few well known private address ranges The current...

Страница 82: ...Add Common Ranges An additional set of address ranges will appear in the Network tab window Edit any address range by selecting it in the list and clicking Edit Range Delete any address range by selec...

Страница 83: ...olling schedule if you need to manage Host computers on your network that are not yet configured to report to the PC Duo Gateway or to discover any unauthorized network computers running PC Duo Host C...

Страница 84: ...ck the schedule in the Polling for Hosts folder and select Delete View polling schedule properties You can poll for network computers running PC Duo Host by specifying the port protocol and address on...

Страница 85: ...twork IP addresses To specify the range type an address in the First Address text box and a number in the Number of Addresses text box A polling schedule can be specified in three ways from the Schedu...

Страница 86: ...PC Duo Gateway Server Guide 86 Select the number of times each day to repeat the polling schedule Select the frequency of repetition and starting time Using an advanced schedule...

Страница 87: ...not have the right to make connections to the PC Duo Gateway then he or she also cannot make any connections to Gateway managed Hosts with PC Duo Master Settings Security governs the right to view or...

Страница 88: ...issions can be seen on the Advanced page The following common groupings exist Full Control Administration Includes every permission in the list View Information Includes permission to read only access...

Страница 89: ...on Services folder Modify Active Connection Services Determines if you can delete an active connection service from the Active Master Connection Services folder View Active Hosts Determines if you can...

Страница 90: ...individual permissions The individual permissions can be seen on the Advanced page The following common groupings exist Full Control Administration Includes every permission in the list View Settings...

Страница 91: ...eneral tab View Licenses Determines if you can view settings on the Licenses tab Modify Licenses Determines if you can modify settings on the Licenses tab View Poll Settings Applies to polling schedul...

Страница 92: ...rding Settings Determines if you can modify settings on the Recording tab Read Permissions Applies to the Settings Security tab Determines if you can read the permissions Change Permissions Applies to...

Страница 93: ...ewer method connectToRecordedSessionFile which requests the PC Duo Gateway to play a specific recorded session file This can be accessed only by writing an application with the PC Duo SDK Import Sessi...

Страница 94: ...sed only by writing an application with the PC Duo SDK Import Session Includes permission to call the PC Duo Gateway Client methods import_v25_Session and importSession which create entries in the PC...

Страница 95: ...o Gateway control it must be moved to the All Hosts folder in Managed Hosts To do so right click one or more selected managed Hosts listed under Unmanaged Hosts and select Move to All Hosts To configu...

Страница 96: ...ove to Unmanaged Hosts list Delete from Gateway Remove selected Host from Managed Hosts delete from All Hosts group as well as any other custom groups and delete record from Gateway Will not appear in...

Страница 97: ...lready awake If the computer doesn t wake up in a timely manner the connection attempt will fail but the computer will now be awake so if the Master attempts a connection again it should be successful...

Страница 98: ...teways tab in the Host and may quickly reappear in the Unmanaged Hosts folder Manage groups Create and manage your own groups with the following commands View group properties Add a group Edit the pro...

Страница 99: ...oups are listed in the Managed Hosts folder Manage group security properties through the group s properties To add a group to the list of managed groups right click Managed Hosts and select New Group...

Страница 100: ...l tab on the Properties window for that group The group name is the folder name in Managed Hosts When the Managed Hosts folder is selected in the right pane each group name and its Description appears...

Страница 101: ...ct a user or group and click Allow or Deny for the list of Permissions each of which is a common grouping of individual permissions The individual permissions can be seen on the Advanced page The foll...

Страница 102: ...rmission is treated individually you can click Allow or Deny for any of the following permissions Visible Determines if PC Duo Master user can view the selected group Modify Group Determines if PC Duo...

Страница 103: ...Gateway Administrator navigation tree right click on the group and select Properties from the context menu Now select the Host Security tab to create edit permissions to this group of Hosts for specif...

Страница 104: ...ct to any Host in the group but not to control it File Transfer Includes permission to transfer files to and from any Host in the group but does not include permission to view or control the Host Remo...

Страница 105: ...for Remote Control File Transfer and Remote Printing Remote View Determines if PC Duo Master user can view activities of all Hosts in the group Input Control Determines if PC Duo Master user can cont...

Страница 106: ...f PC Duo Master user can take control of any Host computer in the group from another remote user who has control Connect for Administration Determines if PC Duo Master user can connect to a Host via t...

Страница 107: ...age The following common groupings exist Full Control Administration Includes every permission in the list Play Recorded Session Determines if PC Duo Master user can play sessions that were recorded o...

Страница 108: ...were recorded on any Host in the group Sessions are listed on the Sessions tab of the Host properties and on the bottom half of the Managed Hosts tab of the PC Duo Master Play Recorded Session Determi...

Страница 109: ...issions PC Duo Master user can change them Hosts in a group View the list of managed Hosts associated with a specific group by selecting the Hosts tab on the Properties window for that group Manage Ho...

Страница 110: ...rity to view the net effect of individual and group security policies on a specific managed Host Session Security to view the security policy that is in effect for a recording session for a specific m...

Страница 111: ...way To completely remove one or more Hosts from the Gateway select the Host s in any group e g All Hosts group right click to bring up the context menu and select Delete from Gateway This will remove...

Страница 112: ...perties window for that Host Select any Host under Managed Hosts in the Gateway Administrator navigation tree right click on the Host and select Properties from the context menu Now select the Host Se...

Страница 113: ...cludes every permission in the Advanced list Full User Includes every permission in the Advanced list except the permission to delete a Host from the PC Duo Gateway Remote Control Includes permission...

Страница 114: ...ed permission is treated individually you can click Allow or Deny for any permission in the list These permissions apply to the selected managed Host only Visible Determines if PC Duo Master user can...

Страница 115: ...can connect to a PC Duo Host without causing the Permission to Connect window to pop up on the Host even if it is set to do so Start Recording Determines if PC Duo Master user can record activity on a...

Страница 116: ...e Permissions tab of the Advanced Security Settings window select a user or group of users for which you want to view advanced permissions and click View The Permission Entry window opens NOTE Only Vi...

Страница 117: ...Transfer Read Determines if PC Duo Master user can transfer a file from the Host to the local computer File Transfer Write Determines if PC Duo Master user can transfer a file from the local computer...

Страница 118: ...p Determines if PC Duo Master user can take ownership of permissions in the Host Security tab away from another user If PC Duo Master user take ownership of permissions PC Duo Master user can change t...

Страница 119: ...eway Hosts to them You may want to use groups to locate specific managed Hosts easily or to group them in logical ways Additionally when you assign access rights at the group level you can assign the...

Страница 120: ...dvanced page The following common groupings exist Full Control Administration Includes every permission in the Advanced list Play Recorded Session Determines if PC Duo Master user can play sessions th...

Страница 121: ...Master user can see sessions that were recorded on this Host Sessions are listed on the Sessions tab of the Host properties and on the bottom half of the Managed Hosts tab of the PC Duo Master Play R...

Страница 122: ...specific Host by selecting Sessions tab on the Properties window for that Host For each session the following information is provided Session Name Displays the Host name on which the session was reco...

Страница 123: ...he recording in the system Filename Displays the full path and name of the recording on the PC Duo Gateway The default name of a recording is the Host name followed by the start date and time Each ele...

Страница 124: ...Terminal Services on ServerName appears when Hosts running in Terminal Services sessions on the Terminal Services server called ServerName are configured to report to the Gateway This group only appe...

Страница 125: ...ices group they are stored under a special internal Host called Recordings on ServerName In this way the Gateway can keep recordings organized by TS server System group A group special group named Sys...

Страница 126: ...her of these virtual Hosts from your Master Gateway Server At A Glance Gateway Server Performance Gateway Server At A Glance Gateway Server At A Glance provides some server specific statistics when yo...

Страница 127: ...guration 127 Gateway Server Performance Gateway Server Performance Monitor provides some process specific statistics when you connect to it in the Systems Group on the Gateway Hosts tab of the PC Duo...

Страница 128: ...PC Duo Gateway Server Guide 128...

Страница 129: ...ged Hosts to Managed Hosts To add one or more managed Hosts from Unmanaged Hosts to Managed Hosts right click the selected group of managed Hosts and select Move to All Hosts See All Hosts group for m...

Страница 130: ...cordings Reverse Connections Pending Host Status Updates Active Users This folder shows a list of all the user accounts currently connected to the PC Duo Gateway for services including administration...

Страница 131: ...folder shows a list of all the PC Duo Master users with active remote desktop windows to Hosts open through the PC Duo Gateway Active Hosts This folder shows a list of all the PC Duo Hosts that have o...

Страница 132: ...r shows a list of all the PC Duo Hosts that are currently being recorded through the PC Duo Gateway Reverse Connections This folder shows a list of all the PC Duo Hosts that are currently using revers...

Страница 133: ...Gateway Configuration 133 Pending Host Status Updates This folder shows a list of all the PC Duo Hosts that are waiting for status updates...

Страница 134: ...r item in the PC Duo Gateway Administrator window and select Help Help for the selected item displays Press F1 on your keyboard when you have selected any node or item in the PC Duo Gateway Administra...

Страница 135: ...99 Startup Shutdown and Failure Messages 100 199 Message ID Message Description 100 PC Duo Gateway service started successfully 101 PC Duo Gateway service is stopping 102 PC Duo Gateway service stoppe...

Страница 136: ...STATION at ADDRESS for status update 203 Host STATION at ADDRESS advised Gateway of status change 204 New workstation STATION WORKSTATIONID discovered and added to database 205 New user USERNAME disco...

Страница 137: ...CTORY 307 Gateway periodic tasks found NUMBER log files in DIRECTORY and deleted NUMBER 308 Gateway periodic tasks started deleting old recordings for Users or Workstations 309 Gateway periodic tasks...

Страница 138: ...osed connection to Host STATION at ADDRESS for SERVICE Connection was opened by USERNAME at address ADDRESS 822 Connection APPID was denied access to Host STATION WORKSTATIONID for SERVICE Required ri...

Страница 139: ...NID WORKSTATIONID on DATE for DURATION Required rights RIGHTS Connection was opened by USERNAME at address ADDRESS 843 Connection APPID was granted access to Recorded Session SESSIONID WORKSTATIONID o...

Страница 140: ...as opened by USERNAME at address ADDRESS 1011 Connection APPID denied identification of admin connection as APPNAME Required rights RIGHTS Connection was opened by USERNAME at address ADDRESS 1012 Con...

Страница 141: ...ned by USERNAME at address ADDRESS 1022 Connection APPID disconnected Master USERNAME authenticated as USERNAME at ADDRESS Connection was opened by USERNAME at address ADDRESS 1023 Connection APPID de...

Страница 142: ...Host screen PAUSE denied Station STATION Protocol PROTOCOL Address ADDRESS WorkstationID WORKSTATIONID ActiveHostKey ACTIVEHOSTID Connection APPID was opened by USERNAME at address ADDRESS 1032 Host s...

Страница 143: ...TATION WORKSTATIONID Required rights RIGHTS Connection was opened by USERNAME at address ADDRESS 2006 Connection APPID queried input control for Host STATION WORKSTATIONID Connection was opened by USE...

Страница 144: ...on was opened by USERNAME at address ADDRESS 2018 Connection APPID added Host USERKEY or WORKSTATIONKEY from Group GROUPID Connection was opened by USERNAME at address ADDRESS 2019 Connection APPID de...

Страница 145: ...t gateway settings Connection was opened by USERNAME at address ADDRESS 3007 Connection APPID denied delete of gateway settings Required rights RIGHTS Connection was opened by USERNAME at address ADDR...

Страница 146: ...the network Required rights RIGHTS Connection was opened by USERNAME at address ADDRESS 3025 Connection APPID deleted polling schedule POLLID of the PROTOCOL network Connection was opened by USERNAME...

Страница 147: ...0 5999 Message ID Message Description 5000 Connection APPID modified Session SESSIONID Connection was opened by USERNAME at address ADDRESS 5001 Connection APPID denied modify of Session SESSIONID Req...

Страница 148: ...ress ADDRESS Operation Messages 6000 6999 Message ID Message Description 6000 Connection APPID performed operation OPERATION 6001 Connection APPID denied access to operation OPERATION 6002 Connection...

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