15
WHAT TO DO IF IT GOES WRONG
WARNING:
Always switch off and unplug the machine before performing any maintenance or troubleshooting checks.
• The plug may not be fully pushed into the electrical socket.
• The fuse in the plug may need replacing. Always replace with a British 13amp fuse.
• The motor is equipped with a thermal cut-out. If for any reason the machine should overheat, the thermostat will automatically
turn the machine off. Switch off and unplug the machine. Check the machine for blockages before restarting your machine.
Why does the machine have no power?
• Check the contents on the box.
There is an accessory missing
Why won’t the water/solution dispense?
• Squeeze the trigger on the hose to release solution and water mix.
See
OPERATION page 10
.
• Make sure the clean water/solution tank is fitted securely.
See
OPERATION page 10
.
• The clean water/solution tank is empty. Refill the tank.
See
OPERATION page 10.
• The clean water/solution tank valve may be stuck, hold the tank over the sink and press the valve underneath to release.
• Air is trapped in the pump and hose. Switch on the machine, prime the pump by lowering the hose down to the floor and hold
the trigger for up to 1 minute.
Why won’t the machine pick up?
• The float in the dirty water tank may have been activated. Empty the dirty water tank and wait for the float to settle before
restarting your machine.
• The nozzle may not be in contact with the surface, tilt the nozzle forwards.
See OPERATION page 10.
• Check the hose for blockages and clear.
See
HOSE SELF CLEAN FUNCTION page 12
.
• Check the wash tool for blockages and clear.
See
REMOVING AND CLEANING THE WASH TOOL AND ATTACHMENTS page 13.
• The dirty water tank may not be assembled correctly or the lid may not be fitted securely.
See
EMPTYING AND CLEANING THE DIRTY WATER TANK page 11.
• Check the wash tool and nozzle is correctly fitted.
See
ASSEMBLY page 8.
• Check the filter grill located under the dirty water tank for dirt and debris.
See
CLEANING THE FILTER GRILL page 13.
