What to do if it goes wrong
CAUTION: to reduce the risk of personal injury, unplug the steamer and ensure unit has fully cooled
down before performing maintenance/troubleshooting checks.
Is there an accessory missing?
• Check the ‘This pack contains’ panel on the box to make
sure the part is included with your machine.
The steamer has no power?
• The plug may not be fully pushed into the electrical socket.
• Check the fuse in the plug if this needs replacing, always
replace with a British 13amp fuse.
• The steamer is equipped with a thermostat and a thermal
cut-out. If for any reason the steamer overheats it will
switch off. If this happens turn off and unplug the steamer,
allow to cool for a least 2 to 4 hours.
Why is the steamer not producing steam?
• There may be no water in clean water tank, check the
clean water tank has water.
• Check the steam trigger safety latch has been unlocked
on the handle.
• Check the water tank has not been overfilled, there must
be a space in the tank for the water to heat. If overfilled
the steamer will delivery very little steam or
water droplets.
• The water may not yet be at temperature; the red and
green ready indicator lights will both be illuminated.
• Check the water tank does not have a build up of lime
scale. The water tank should be treated with lime scale
remover approximately every 6 months.
vax.co.uk/support
vaxireland.ie
or call:
(UK) 0330 026 8455
(ROI) 1-800 928 308
This does not affect your statutory rights
Instead of taking me back
to the shop, simply visit:
we’re here if you need us
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