18 Vaultek™ VT20i
REV021017-007
Q: Will my Vaultek™ safe scan my finger correctly when my finger/fingerprint is wrinkled after bathing or
swimming?
A: The Vaultek™ safe has been designed to be very sensitive when authenticating and matching fingerprints. The
unit will open when your fingerprint has increased moisture from an average shower or swim. However, extreme
water retention due to extended time in the water will cause aspects of your fingerprint to change for a short
period. If this happens, fingerprint access to your safe may be denied until your fingerprint returns to its normal
condition. The keypad and app will not be affected and will still function normally to open the safe.
Q: Can I travel with my Vaultek™ safe through US Customs or TSA Security at the airport?
A: Yes, there are no restrictions on carrying this type of item. Please be aware that you may be asked to open your
safe. Rather than pass it through x-ray, and we recommend that an enrolled user be present during the transport
of this item in case such a request is made by a government authority.
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