![background image](http://html1.mh-extra.com/html/valore/bl-v1/bl-v1_quick-start-manual_3285712005.webp)
Issue 3: The user manual instructions does not work
Solution: Contact the manufacturer or the staff at the store of purchase for assistance.
Issue 4: Unable to hear from both side of the answered call via the earpiece
Problem 1: Earpiece not paired properly
Solution: Make sure the earpiece is properly paired.
Problem 2: Earpiece volume may be too low
Solution: Turn up the volume of the earpiece and phone.
Problem 3: Microphone may be obstructed
Solution: Make sure the microphone is not being obstructed by other objects.